the niu Franz

I found the rooms themselves to be bizarre. There was only a glass partition between the shower and the bedroom, so if you are traveling with platonic friends it could be highly awkward. The mattress and pillows were terrible (rock hard for the former, lumpy for the latter). The temperature in the room could not be adjusted and was too hot. Opening the window then meant the sound of trains every 5 min. No kettle in the room. No fridge to store medications (although the kind staff let me put this in the kitchen fridges). The location wasn't great. It was very clean and the staff were great. Other that that, terrible.

Great hotel and very friendly and helpful staff. Confortable and very clean room and the breakfast options were great and delicious!! Would definitely stay here again !

The location is not very good, far from the center, there are no cafes, restaurants or shops nearby, not very pleasant. The hotel is located right by the train tracks so every few minutes there's a passing train, it's ok with a closed window but very noisy if you open. The room is modern and designed nicely but was very dusty. The room had a hairdryer and soaps in the shower, no coffe, water bottles or water heater.

Great place to stay in Vienna - a 15 minute tram ride into the city! Breakfast at the hotel had many varieties from fresh breads and rolls to pastries, meats, cheeses, fruits, yogurts, eggs, and more. The water infused with lemon and mint was delicious. The hotel gives guests the option to forego housekeeping in exchange for a free drink at the bar. This conserves water and is an eco-friendly option. The room was spacious with plenty of outlets available for recharging devices. The bed was firm but comfortable. The shower, enclosed in glass walls, had great water pressure and temperature, and was directly visible from almost anywhere in the room. It made the room feel very open. The TV had several international channels available. The staff at the desk were very helpful.

the hotel is nice and looks good but the stuff is clueless and there are some fecilities that we missing for me

Like: staff are very friendly and helpful Dislike: Poor facilities; no toiletries, no electric kettle, no fridge. Location: highly accessible by public transport

Very good hotel, 24-hr front desk, comfortable bed and clean, large room. Bar/restaurant downstairs. Hotel staff all spoke English. Longish way from central Vienna but public transport all around, from seconds to minutes from the door. I'm very noise-sensitive but with earplugs I couldn't hear trains etc. from my room; only noise was occasional banging door. Minor things they might want to consider were (i) a fridge or way to make tea/coffee in the room (I find this a lot, especially in hotels in continental Europe, so I brought a water heater with me, but some milk or way to keep milk cool would have been nice), (ii) new shower cubicles (it stuck out into the room and was see-through, so if you were sharing with a friend that'd be awkward, and honestly I was worried I'd be half awake one morning and walk straight into it), and (iii) more information in the room / on the website about the hotel - e.g. I wanted to find out some pretty basic stuff like what time checkout was, what time the bar downstairs was open (maybe all night?) and how their 'free drink voucher if you don't have your room cleaned' deal worked, but couldn't find it. On the topic of the drink voucher; it turned out this *was* valid for 1 free drink, but it was only good for that day and the next day. Still, a nice idea for those of us who don't need our beds made or showers cleaned professionally every single day! They also donated 1 euro to a charity and still came in to empty the trash :)

Great hotel, location was outside the historic city center but it was easy to ride the tram anywhere you wanted go from the stop right outside. It was a short walk to the Danube. The negative was the location of the room, it was hard sleeping because of the noise from the train. we had to have the windows open because of the warmth of the room and we could not run the AC.

My partner and I stayed here for a three night city break and we could not have chosen a better hotel. There is a tram stop directly outside the hotel which gets you into the city centre in less than 10 minutes. The train station 5 minutes away gets you to the airport in around 30 minutes (connecting to CAT Service two stops away). Brilliant bed, spotless and cleverly designed bathroom were particularly noteworthy. The Sauna is a lovely free facility on the 1st floor, again it is spotless. Honestly cannot recommend this hotel enough. On our next trip we'll be booked in here.

Great hotel for the price, a quick 7 minutes to the nearest underground station. Very friendly and helpful staff. Very nice clean room. The only one complaint is the use of two single duvets and not 1 double on the bed. Apart from that the hotel was fantastic