the niu Franz

Great hotel, location was outside the historic city center but it was easy to ride the tram anywhere you wanted go from the stop right outside. It was a short walk to the Danube. The negative was the location of the room, it was hard sleeping because of the noise from the train. we had to have the windows open because of the warmth of the room and we could not run the AC.

Very good hotel, 24-hr front desk, comfortable bed and clean, large room. Bar/restaurant downstairs. Hotel staff all spoke English. Longish way from central Vienna but public transport all around, from seconds to minutes from the door. I'm very noise-sensitive but with earplugs I couldn't hear trains etc. from my room; only noise was occasional banging door. Minor things they might want to consider were (i) a fridge or way to make tea/coffee in the room (I find this a lot, especially in hotels in continental Europe, so I brought a water heater with me, but some milk or way to keep milk cool would have been nice), (ii) new shower cubicles (it stuck out into the room and was see-through, so if you were sharing with a friend that'd be awkward, and honestly I was worried I'd be half awake one morning and walk straight into it), and (iii) more information in the room / on the website about the hotel - e.g. I wanted to find out some pretty basic stuff like what time checkout was, what time the bar downstairs was open (maybe all night?) and how their 'free drink voucher if you don't have your room cleaned' deal worked, but couldn't find it. On the topic of the drink voucher; it turned out this *was* valid for 1 free drink, but it was only good for that day and the next day. Still, a nice idea for those of us who don't need our beds made or showers cleaned professionally every single day! They also donated 1 euro to a charity and still came in to empty the trash :)

My partner and I stayed here for a three night city break and we could not have chosen a better hotel. There is a tram stop directly outside the hotel which gets you into the city centre in less than 10 minutes. The train station 5 minutes away gets you to the airport in around 30 minutes (connecting to CAT Service two stops away). Brilliant bed, spotless and cleverly designed bathroom were particularly noteworthy. The Sauna is a lovely free facility on the 1st floor, again it is spotless. Honestly cannot recommend this hotel enough. On our next trip we'll be booked in here.

Great hotel for the price, a quick 7 minutes to the nearest underground station. Very friendly and helpful staff. Very nice clean room. The only one complaint is the use of two single duvets and not 1 double on the bed. Apart from that the hotel was fantastic

Our stay was ok. Hotel was super new amd clean. Staff lack experience (all young and probably nor trained). Rooms are small and Don’t offer any extras (mini bar, soap, tissues,etc). Its conveniently located in front of a tram stoo, so you just take 1 tram and be in the center in 10 minutes. But its not located in a very nice area to stroll around.