Viceroy Chicago

One of the best hotel experiences that I have ever had. This is the place to stay if you are looking to be in the metro Chicago, downtown area. The location is ideal. The hotel itself is gorgeous in terms of its decorations and furnishings and full of character and charm. Everything in the public areas as well as my room was spotless. The service from everyone was over-the-top accommodating and friendly. The rooftop pool deck is amazing and sets this hotel apart from anything else in the area. Although the restaurants and bar are currently closed due to COVID this makes no difference because there are literally dozens of awesome restaurants within steps of the property. Going forward this is the only hotel that I will stay at in Chicago!

The hotel location was awesome. And the decor and vibe was great. But the shower and bed was a huge bust. You really don’t ask for much out of a hotel but a nice shower and comfortable bed. We got neither. So to pay over $200 to get a bad nights sleep and a crappy shower was super disappointing. I hate to be a complainer.

This was our first time at the Viceroy, and we will be back! The staff was very friendly, the location is excellent and the rooms were very clean and spacious. The rooftop pool has beautiful views of the city and Lake Michigan. The pool bar and restaurants on the property were closed, but there are so many bars/restaurants within walking distance, that we never felt like we were missing anything!

I’ve stayed at the Viceroy in Chicago one was before (obviously pre-COVID) so I generally knew what to expect with the exception of precautions and changes related to social distancing. The hotel really did go above and beyond to sanitize the common areas and clean rooms to high standards. It’s also just a beautiful property and very peaceful despite being in the hustle and bustle of the Gold Coast area. It’s walking distance to basically everything you’d want/need. We did rent a car because we had long distances to go but you can easily do without a vehicle. If you do have a car, parking can get a little expensive but that’s a Chicago thing, not reflective of the hotel. We’ll absolutely be back.

Viceroy did a phenomenal job ensuring our safety and comfort after 4 months of sheltering in place. (For example, there were stickers sealing the doors to make sure we knew no one had entered after sanitation.) We were super nervous to leave our house for our anniversary weekend, but they did a great job making it easier than we expected. Thanks for the special weekend, Viceroy staff!

Beautiful Peaceful Relaxing Place

Beautiful boutique style hotel. Updated & done well. Great location. Walkable area. SUPER FRIENDLY STAFF.

Hotel staff made check in a breeze. I purchased my stay through hotels.com, once I arrived at the hotel it literally took 5 minutes to check in. The gentleman at the front desk was very courteous informative.

Friendly staff, beautiful building, and a great location. The junior suites with a terrace are great rooms and worth the extra cost. My only complaint was the cost of parking was $75 a day. That seemed excessive considering I was staying in the hotel in a suite. Even for Chicago it was a bit much. So prepare yourself for the extra cost or park around the corner for $35-40 a day.

The hotel is is a great area, is incredibly clean with amazing service!