Viceroy Chicago

I enjoyed my stay! From check in to check out 5 star treatment! Would definitely recommend.

The Viceroy has many luxurious amenities. The artwork and colors in the hallway were a great introduction to the quality of my stay. The room was comfortable. The heating/cooling system worked great and the bed was perfect. I had a great night's sleep. The best part of the room, for me, was the shower.

The rooms we stayed in was very comfortable to stay in. The only issue I had was the bedding. It was nice to sleep in but was very loud whenever you had to move them off of you. I would end up waking up my partner and vise versa whenever one of us had to go to the bathroom. It sounded like shuffling paper. The only other complaint I have is the communication between the front staff and the other departments. I asked for a reservation at the rooftop bar on Sunday for Thursday and they were unable to find it once I got up there. Another example is that room service didn’t come on Monday morning, even though I asked for it to come at 10am every morning. I had to ask them to have someone come up. Even then, it took about 2 separate calls and 3 hours for someone to come up. I also asked for extra blankets and never got them. They will also charge you 150 per night just in case anything goes wrong but will give it back if the room comes back all clear.

I stayed at the Viceroy to celebrate my 30th birthday and it was absolutely perfect. We stayed in the Junior Suite and it was so gorgeous, spacious, clean, and made me feel like a queen. We thought there would be a view of the lake but that was actually my bad, it's clearly stated as city view! Either way, the view did not disappoint. The bed was SO COMFORTABLE. I think I slept better those two nights than the last 2 years. What really makes the room is the bathroom. I took 3 baths in our 2 night stay because it was so luxurious and relaxing with such an incredible view. I'm already planning our next staycation and I'd move in if I could!

This has become one of our favorite places to stay. From the check in process with the staff, to the night caps in the bar upstairs. The rooms are always clean, parking is very close. The restaurants and shops that you want to visit are all within that block. Once again it was a great stay! Great Staff!

The hotel was clean, comfortable and followed every COVID regulations. The staff was friendly & very helpful. The location was close to everything we needed.

The only regret we have in staying at The Viceroy was not having more time to bask in it’s beautiful, cozy, and enchanting ambience. Staff is exceptionally delightful and accommodating. Brunch at Somerset was a delicious treat all of its own. Owners and management can be proud of this gorgeous, well-cared for Art Deco dream and their charming team.

The hotel was really nice. I did not have any issues or concerns about the hotel. It looks just like its picture.

Special thanks to the wonderful staff, especially Nathan helping to get our many bags in and out of the hotel.