HGU New York

Lovely weekend stay, lovely and attentive staff, clean, quiet and big room, breezy check in and check out process!

Efficient check in and check out. I was pleasantly surprised with being upgraded to a king suite after booking a delux king room. Front desk manager Alex was a gem and was super helpful. I ordered cocktails and food to my room and was a bit disappointed at the service speed which took close to 45 minutes. Food was great and cocktails I would rate a 6/10. Would stay again as the average price of a stay is the sweet spot at this upscale and well cared for property.

We discussed several times during the trip what a great hotel we choose! The hotel was really neat and located in the best location. We walked a few blocks to Madison Square Garden. We caught the subway at the corner. We jumped on the On and Off bus up the street. We stayed up late catching live music a couple of doors down. Great hotel, we would stay again.

I was very happy with my first stay at HGU. My room was extremely quiet and comfortable and also very nicely furnished. The staff at the bar/restaurant up front were very pleasant and helpful. Housekeeping was great for my room. Other staff that I encountered over my stay were also very pleasant and helpful. The location was perfect for my combined work/family trip. I understand the new restaurant and lounge will open in a few weeks, so I look forward to experiencing those on my next stay.

The HGU is a nice, smaller hotel which is well located and very comfortable in its furnishings and room, lobby, and rooftop bar. The bed was excellent, the location great, and overall a very nice value in a top NYC neighborhood.