Sonder at V Palm Springs

It was a nice stay. Don’t mind about pet friendly but the loud music at night was annoying especially on the weekends. And the people are too loud by the pool and children especially creaming and running around unsupervised. Great location with easy travel to places to eat. Would be nice to have cups for water or coffee maker and microwave. But overall stay was good for what I paid for.

Loved the modern clean decor of the room. Very comfy bed & beautiful bathroom w/ HUGE shower

good service

Great price. Comfy beds. Clean space. Great outdoor areas and great for social distancing. Great separate onsite restaurant. Last but not least the staff here was more than friendly and helpful. Loved staying here and felt safe from Covid for my week stay.

Hello, there is no way for me to provide feedback on a recent stay directly to Sonder. Here is the deal. If they are going to operate non-essential illegal lodging in Palm Springs, the need to at least do better with masking protocols. People should be wearing masks at all times on the property especially on the narrow second floor walkways. I witnessed staff members being put at risk by non masksed folks outside the main lobby and guests subjected to maskless people within a few feet of them trying to get into their room. I am an essential worker and I expected some sort of verification process, but that didn't happen. That's fine. I get it. You need to make money, but please do better with protocols. Other than that, Sonder/V was a great property with clean and perfect rooms. You just need to do much better with covid. The guests are problematic.

Lovely hotel for the price. Located right near the action.

We booked this stay for a weekend get away the night before without any warning or notifications that there was a non essential travel ban. After driving 4 hours to the property we were told we were not allowed to stay because of government orders. We were also told by staff they would take care of the cancellation and refund. Till this point it was a major inconvenience but it was understandable and ok with us. The issue is that the staff did not take care of our refund and refused to help with this. After having to drive 8 hours total for nothing and without notice and then the staff not even living up to their promise to have the refund processed is unacceptable.

I did not like the check in procedure

The concept of checking in and checking out online is convenient. There is no key card to keep track of, just a code to remember to get in your room and other amenities. The decor is contemporary and simple.

Philip at the front desk was amazing he help me with the app to check in,he also came over to show me how to lock the door a little tricky,he also brought over more shampoo,he was very helpful a incredible employee.