Triada Palm Springs, Autograph Collection

Unfriendly check in, late check in. Then they charged me for two nights of valet when I checked out one day earlier on Monday, April 15th and charged me for water that I did not use. I will not be returning there again!

Not a great room location, right outside lobby with the windows to the walk way, so not exactly quiet and the refrigerator was also very noisy. But cute place in good location.

Really good service. The place is beautiful. Rooms are very clean. The bed wasn’t as comfortable as it could’ve been. The heater was very loud in our room. So the night sleep wasn’t as enjoyable as it could’ve been. But over all a very nice experience.

first room had an annoying rattle and vibration all night - think it is above the mechanical room. then when I tried to take a shower no hot water. they were kind and relocated the room, but then that room had insanely, illegally hot water. at that point couldn't be bothered to complain again and went to my friends room in the Hilton for a shower. they were very sweet but the rooms and property are definitely not as nice as they show in the images.

My boyfriend and I love staying at Marriott hotels. We love the cleanliness, hospitality and overall atmosphere of these chain hotels. However, our recent stay was not the best. We were surprised by a HUGE roach in our bed. Right before laying down my boyfriend spotted the roach on the bed, and you can imagine put a huge damper on our stay. We managed to kill the roach and the staff did come and remove it from our room and sprayed. We were told that this was common in the hotel and that the roaches come from the water pipes and treat they couldn’t do anything about it. Be aware before you stay, I am sorry but this was our first and last time.