Residenza Belli

I have mixed thoughts on my stay here. It was very difficult to check in, as we arrived after 8pm and reception had closed. Breakfast is requested via a form each morning, but what we received varied each day (sometimes rolls, sometimes cake etc) and it could take a very long time to arrive which delayed leaving in the morning. The rooms are all along one corridor, and the walls are thin. It means that when the cleaning/breakfast staff arrive at 7am they clatter and chat in the hall (obviously fine/necessary) but it did mean we were woken every morning by their arrival. Similarly other residents arriving home late at night and banging around was also noticable. Also, I found the wifi very slow/unreliable even for simple whatssap messages etc. Having said all of the above, the staff were very friendly, the room was clean, if a bit small. The gap between the bed and the bathroom was very narrow. Good air con unit kept our warm cool at night, and hair dryer was good compared to those you often get in hotel rooms. Rooms were modern in style and bathroom was good too. Residenza Belli is located in an area full of bars and restaurants which is convenient and lively. This didn't cause any bother with noise etc, and felt safe to walk around etc.

Was not happy being sent around corner up 3 flights of stairs away from main area left to fend for ourselves in filthy kitchen to make own coffee in the morning only instant coffee and cappuccino machine, burnt hand trying to steam milk!! Breakfast selection very poor rooms 13 and 12 there . Pre booked to return in 3 weeks no cancellation refund . Thanks for nothing Hotels.com!!! Maybe main area is better,hopefully we will be able stay there on first floor upon return!

Its an apartment at ground level, but they say "views to the city" (?). I arrived 30 min later the time I had ordered for breakfast, and the lady said "too late, I've thrown everything ". The place was very impersonal, wall paper worn... definitely not recomended, maaany places mcuh better for same price.

The room was across the street and on second floor. No elevator. Luggage had to be hauled up two flights. No air conditioning (or at least none that we could find), and the ceiling fan remote did not work. It was also below street level in the back and there was walking traffic and noise most of the night.

The hotel is located in a very nice area. Close to public transportation, stores and restaurants. We didn't stay at the original location they give us a room in a building near were was very clean and quiet. The only bad thing is that the room was VERY small for 3 people. We didn't have space to walk around the bed in one side. We hit our ankles all the time with the wood frame of the bed. The breakfast was included but they didn't have a place to eat, the food was delivered to our room. The table wasn't big enough for our breakfast. It was very uncomfortable eating in the room.