Musicland Hotel

The room smelled like mold and the hotel was low quality overall. When I tried to check out a day later and find somewhere else to stay, they wouldn’t refund my stay, only offered me to come back another time. That will never happen!

By far the worst Motel I have ever stayed in. Does not deserve even 1 star. Hotels.Com should not have it available as on of their properties and frankly one might reconsider using H.C as a provider. First of all we made our reservation on the evening of Jan 22. No where on the reservation form did it say non-refundable. The following day we learned of a family illness and attempted to cancel the reservation. H.C said there was a 50% penalty. According to H.C they sent a confirmation e-mail late on Jan22. Contrary to the confirmation we printed out when we booked the stay, that e-mail did in fact say we had to cancel by Jan22 or face a 50% cancellation charge. Duh, 2 hours before we had just made the reservation Needless to say numerous cancellation conversations with both the motel and H.C proved fruitless as each pointed to the other as to whose policy it was. So much for the penalty. The property had no security latch on the door, no clothes closet, only a flimsy portable rack, bathroom door couldn't be shut as it was warped, the heater had a broken temperature control switch, the bed sagged in the middle like a hammock and we saw one or more large cockroaches in the bath area.

You do not know if you are getting clean sheets or someone else's used ones. They do not wash anything there. They use a service. If they run out... good luck. Half as$ renovations.

I had to wait for owners to wake up and check me in at 10pm. The owners informed me I had to leave because my shoes got the sheet dirty. "We do not wash sheets here. We get them from outside." I would assume a laundry service. So! Beware of staying here and actually having fresh clean sheets. Shower curtain stunk like mildew. Half as$ renovations.

We chose to stay at Musicland because it was close to the airport and we had a six AM plane to catch. The owner and his daughter could not have been more helpful. They printed out our tickets and made sure we had our transportation for the following morning planned out.