Lisbon City Hotel

Hotel staff were always helpful,near to metro for airport and some great bars and restaurants nearby.homeless shelter next door to hotel but this was not a problem when leaving hotel.

Staff at the hotel very welcoming and nice. The room was nice for the price i paid . The building work oppiste can disturb your sleep but room is very comfortabl. Only down side breakfast is very basic , not much variety for the the price of breakfast . Only 3 cooked items availble the rest is continental. I would advice to go room only and get a better breakfast outside . I have worked in hotel's before and when i say that breakfast is basic ,its basic.

Awful experience. Hotel in an area where I was accosted for me money frequently and pillows that were a series of lumps altogether. I was told by staff (after 3 emails) on my arrival at 8am that a room was available for an extra night, but on my return at check in time (2pm), no room available so I had to find another hotel! The room I was given overlooked a construction site, no net curtains so not only unacceptable noise level, but the men could look straight in! Despite being told I could change rooms in the morning, I was once again told a few hours later, no other room was available! No manager was available. Only after filling in the complaints book and threatening trip advisor, was another room found.

Just got back from a 2 night stay. after reading some of the reviews I was slightly apprehensive. Ok the room was small, the hotel isn't pretty from the outside and it's next door to a homeless shelter/soup kitchen. This didn't cause us any problems whatsoever. Check-in, we were able to drop our bags off in a secure ISH area prior to check in at 11, the hotel is conveniently located about 2-5 min walk from the metro stations, once able to check in, our receptionist gave us a really clear overview of the city which was invaluable. The room we had 402 was spotless, the shower was hot and the bed was comfy. Free toiletries and tea an coffee. Ok it wasn't silent but what do you expect in the centre of lisbon

Great location between Anjos and Intendente metro stops. Can easily walk/ride to Alfama, Baixo and all downtown neighborhoods, but still slightly north making it an only 5€ Uber back to the airport. Very nice rooftop, with great views for enjoying a glass of wine before dinner.

The Hotel was very nice. The staff was very helpful and the breakfast was excellent.

It was fine, basic but clean. Area not very pretty but handy for the metro

They dont provide facilities at all

Nice hotel especially at the low cost. Not the best of areas, on the main street leading down into Lisbon but surrounded by homeless and drunks. However to be fair this did not have any direct impact and the homeless did keep themselves to themselves. No begging. It wasnt a rough area. The rooms were nice, the staff helpful and polite. For the price and location I would not hesitate in using again.

Lisbon City Hotel Service most of the time sub standard. For example breakfast on morning of checkout — be warned if you have an early checkout (prior to 7.30) and want coffee and something to eat you will need to pop up the road to Lenitas instead. At least they open at 6.30. We were told we should have ordered 2 days before !! We tried to order a takeaway (just coffee and a pastry) but they don’t have a kitchen on site. Mmmm. Maybe that explains the quite ordinary breakfast on the other days. Wifi. Non existent most of the time. Ok when you ask them to reset it, well done of the time. Let’s just say our least favourite so far. One bonus though was the position. Fairly central and easy to get around