Hostal Nersan II

Adequate room with decent ensuite and comfortable bed but no tea/coffee making facilities and no breakfast available at the hotel. Receptionist refused to book me a taxi for 9.30 the day of my departure stating that he would not be on reception until 10. When I suggested he did it the evening before he just shrugged and said he could not. Very strong smell of cleaning fluid after room had been serviced.

Excellent location - nearby market, lots of convenient restaurants, metro, stores. Small room, some traffic noise, WiFi good. A little difficult to locate.

When I stay in Madrid, I usually end up staying in the centre of the city right next to Puerta del Sol. But on my last visit, I found myself growing tired of fighting through the crowds as I made my way back to my accommodation. So after a quick search, I found this place. Situated in Plaza de Chamberí, just a short walk from the nearest metro station at Iglesia (Line 1) and close to Bilbao (Lines 1 and 4) and Alonso Martinez (Lines 4,5 and 10). It is a great area for dining out, with plenty of cafés in the immediate vicinity for your desayuno and plenty of other dining options around Bilbao. The accommodation itself is not flashy, but the room was extremely comfortable. Perhaps the lack of storage space would cause problems on a longer stay, but for a couple of nights, it's perfect. Also make sure to visit Anden 0, an old metro station which has been converted into a museum, located just outside the entrance. Admission is free and it's well worth a look!

They should provide some toiletries in the bathroom such as soap, toothpaste so on and so forth. Also, the one managing the reception should be bilingual ( know English to deal better with international tourists)

Very clean, very functional, simply furnished with everything I needed, near Subway, pleasant welcome and helpful staff. Nice and quiet during the night too. Great WiFi strength, which is not always the case in such places. Exceptional value for money. Easy to access due to lift although on high floor. I was perfectly happy here and will certainly book again when visiting daughter who is living here (in a student flat which is no good for my needs!). My room had a shower and sink and the loo was just down the hall, which didn’t really cause any problems. The shower was equipped with 2 in 1 shampoo and the sink had nice liquid hand soap which were unexpected bonuses. It was an interior room with a small openable window onto the common area, from where the cool air circulated into my room and I had a fan which was efficient and quite quiet. When my room was made up (daily), it was beautifully presented with clean towels and attention to detail. Handy shops and cafes nearby. Nothing wrong here. I’ll be back, thank you.