Oceanview Hotel & Residences

It was nothing special, nothing amiss. We were in transit. Appreciated the fast service of the technician to fix the air con.

I love the location and is close to the hotel. Bit more importantly, I like how clean the rooms are.

We stayed at the Oceanview one night in transit to Saipan. The restaurant is good, the rooms are comfortable though the property is old and being updated. WiFi in the lobby worked well, and on our second stay, the WiFi in the room worked well too. Location was close to Tumon (Guam version of Waikiki) though down a big hill (and back up to return). Airport shuttle is hourly on the hour arranged in advance, $10 per person. It was the most reasonably priced stopover hotel I could find in Guam. On our second trip, early check-in was greatly appreciated. They also can store bags if early check-in is not possible.

The hotel was an easy walking distance to a beautiful white-sand beach, the main shopping areas and a lot of restaurants and cafes. The room was clean,, the staff was courteous. We had a few issues (no hot water, dripping toilet) but they were fixed within 1 hour of reporting them.

The hotel could be really nice with just a little bit of renovation (which I think it’s happening right now from the noise we heard). Nice staff, large rooms, clean and new sheets and towels.

Cheap. It’s a $100 room, decent beds, worthless internet.

Liked the vanity area. Nothing else was spectacular about the property.

I arranged a pickup from the airport in advance and recovered confirmation by email from the hotel. On arrive late at night no-one was there. The helpful guy at the airport info desk called the hotel and they just said, oh we don't have a driver so just take a cab. Everywhere in the Tumon Bay area is old, tired and bad value for money. The room at Oceanview was fine, but the staff were so disorganised.

Rate is very reasonable. And close to all the attraction.

The room and hotel were generally large and clean. The location was great, since it was within a 10-minute walk of the main tourist area with tons of restaurants and the beach. It’s far enough away to be very quiet at night from the hustle and bustle of the nightlife. However… There were multiple issues with the room and some of the staff. First, the we could not get access the internet in our room. Repeated calls to the front desk resulted in a maintenance person showing at 9 PM on our second night. All he did was check to see if he could get on the Net using his phone, which he could not. Then, there was the wall safe, which locked up after the second time I used it. The maintenance workers, who were the most professional of all of Oceanview’s employees, came at 9:30 PM (the same time the employee working on the Wi-Fi gentleman was there) and broke open the safe with a crowbar. I’ll say two things apart from our neighbors who were angry about the noise: 1) those safes are EXTREMELY strong, and 2) it was a lot of fun to watch those guys destroy one. Most egregious of all was the front desk employee who was too busy looking at her phone to answer my question. She stopped in midsentence to check her phone and then stopped talking altogether as she began typing on it. I was forced to ask her a question again, to which she replied “yeah” without looking up from her phone.