Comfort Inn Kansas City / Airport

The only thing bad was I was left at airport and forgotten for forty min after landing late at night weather in the teens! The hotel room and breakfest was amazing the service from front counter oh I forgot about sorry with a laugh not a good way to start the hotel experience. Would suggest darker curtains that shut the light from the hotel parking lot next door thorough the thin white ones wasn't easy to sleep with if ur not used to that !

The people at the front desk were rude. They placed us all the way at the end of the hall on the 3rd floor. The reason for our stay was for the holiday and for the hot tub. The hot tub was broken. When I was sleep, I’m sure I heard mice in the room. They don’t have housekeeping so they just bring you towels. Since I paid 3rd party (Hotels.com) we couldn’t check in early or even get a receipt at the end of our stay. We won’t be staying at this hotel anymore.

walking on the carpet in my socks, they turned black. the bed was very wore out.

We arrived to the hotel from the airport, at 1:30 am on THANKSGIVING morning 2017. We got to the room and I started to iron our dress clothing for THANKSGIVING restaurant reservations with family. The iron was horrible, basically useless. We booked this hotel because it offered breakfast and we did not get a rental car and there were no eating establishments nearby. We hadn't eaten since before our flight began, in Los Angeles and knew we would be very hungry by the morning. We confirmed the breakfast hours as they are written in the guest info book in the room. The hours were until 9am M-F and until 10am on weekends and HOLIDAYS. We got no breakfast, nor did many other guests. The hotel had closed the breakfast at 9am. The lady at the front desk told us it was NOT A HOLIDAY because it was NOT A HOLIDAY FOR EVERYONE WHO STAYS AT THEIR HOTEL! I told her I was under the impression we were still in the United States and walked away. Thanksgiving is the MOST TRAVELED HOLIDAY in the United States. The lady who was in the breakfast area while everyone kept asking for breakfast, kept saying she normally works in the laundry and was told to close down the breakfast at 9am. So, the person who should have been working the breakfast area was off work for a HOLIDAY which the hotel doesn't recognize as a HOLIDAY for their paying guests who paid for and expected a breakfast?

Very friendly front desk easy and quick checkin. Room was clean and tidy. The breakfest bar could have been monitored better for freshness of some foods, but otherwise food was good.