Holiday Inn Express & Suites Salinas

This was our first time at Holiday Inn. I liked the customer service. Just the bathroom was not clean, Unfortunately.

Very poor service. I know that things are different with COVID nowadays. 1. But no water was provided with cold breakfast. There was not even water fountain. They literally want you to buy their bottled water. 2. Even items like yogurt was missing even though they took the order. 3. Room service is now every other day. Which is fine. But simple supplies like cups, tea bags, coffee supplies should be provided for at least 2 days, not one day.

Hotel was dirty and run down. The shower had mildew and dirt ring in bottom of tub. Toilet wouldn’t flush. Bed was very uncomfortable. Told the lady about everything at checkout and she said she would pass it on to management. That was a week ago and still haven’t heard from anyone.

Took some time to check in due to a slow system. The same was true to check out. The room smelled like someone had just finished up taking a shower!

What I did not like was the fact that before my workers could get their rooms , they had to each give a 50 dollar deposit .

Hotel was great! Location was great. We ate down the street (E Market) at a restaurant called Cultura..... The best! Disliked that the pool wasn’t open , in understand covid but their could of been a check in process or something.

With the exception of the bathroom which was visibly run down the room was clean and comfortable. The toilet was very hard to flush and even had to lift the porcelain cover to lift the inner handle. The tub is worn which gives the appearance of dirt. I’d stay again

Clean & bedding is good very comfortable. Convenient location to stop for resting.

Polite and efficient check in, clean rooms.

I was very impressed with how cautious all the employees were during this pandemic. I felt very safe!