CITY ROOMS NYC - Soho

The location of this hotel was perfect for our stay. Being right in the middle of everything did mean lots of street noise during the night but the hotel provided ear plugs which was a thoughtful touch. Our room in particular was really small and there wasn’t much space to store our luggage, clothes, toiletries, etc., which made getting ready in the morning a little difficult but all in all we would stay here again for the location alone.

I like this location very much, the service is excellent and the staff very attentive. I even had a situation with the lock on my suitcase and they were very friendly and helped me. The area is a bit noisy but for a few hours you are at the hotel in New York is a great option. There is a coffee shop right next to it very good.

Stayed for 2 nights on a business trip. Booked this hotel based on its photos and listed amenities. Amenities listed include "premium bedding," "pillowtop mattress," and "cable tv channels." The mattress was as stiff as the floor (definitely NOT a pillowtop); there was no flat sheet (only a fitted sheet) so you're sleeping under a duvet cover; and the pillows were so flat I had to double them up to make one adequate pillow. Only 2 cable channels on the tv actually worked (had to use my work laptop to watch Netflix). On top of all of this, the lobby reeked of mildew, as did the room. The front desk person seemed bored and smelled of cigarettes. The towels in the room were dingy and discolored. Someone else's hair was still on the towel I used to dry off after a shower. The shampoo dispenser in the shower was broken and the tile grout looked disgusting. Needless to say, I got about 8 hours of sleep total over my 2 night stay. Definitely won't be staying there again, nor would I ever recommend anyone to stay there.

Been wanting to stay at this hotel for awhile. Happy I followed my instinct! Truly is a New York City experience. I left this hotel feeling it brought me back to the reality of when I lived for 15 yrs in the city. Small space...but clean and warm. Happy with the natural wood floors and no smelly carpeting. Lots of sun because of the big window in the room. Was on second floor...so I totally got off on hearing all the traffic and noise, seeing all the foot traffic outside, watching the venders in their small spaces do business all night long. Yes, the hotel was kind enough to provide ear plugs...I didn’t use them. I even smiled and laughed when the subway train rumbled and shook me in my bed during the night. Look, if you need all the luxury and trappings of a five star...then get your butt mid-town or uptown. Otherwise, just pack your one pair of underwear or panties and enjoy the freedom. The only 2 complaints from me are: not enough lighting around the bathroom mirror...difficult when shaving and the room needed one nice chair so didn’t have to sit all the time on bed when watching TV at night.

Terrible. If you want the experience of staying in a small room with zero comfort and live like a 7 year old. This is your place.