Saigon Phu Quoc Resort

Property is very old and dated. Old room and furniture. The gym is a total joke. While the maids are nice, the front desk receptionists need to be retrained at customer service. The breakfast buffer is plentiful and tasteless.

Great place to stay staff were helpful and friendly I got their free airport shuttle to the hotel, it took about two minutes To register and I was even given an upgrade to a bigger room Breakfast was good with a good selection pool was OK but they decided to repair it the last week I was there but as the beach is about 25 meters from the pool this was not a problem, there’s a good chance I’ll be back again next year

Everything about this resort was first class. Easy walk to night markets, great beach with towels provided. Highly recommend!!

저렴한 가격에 비해 만족스럽습니다. 위치나 뷰도 좋구요. 벌레가 나올까봐 걱정했는데, 음식만 안흘리면 괜찮습니다. 말이 안통하는 직원도 있는데, 얼굴 보면서 얘기하면 괜찮습니다. 컨시어지는 영어도 잘하고 친절합니다. 여러가지 면에서 추천합니다. 아래 사진은 오션뷰 방에서 찍은 사진입니다.

We have stay the hotel for 4 day 3 night The room bed sheetz we found have the blood stain, and bed bugs We request to change room but hotel staff are are not allowed. The just replace a fresh bed sheet. We have suffer sleep for 3 night, the bed bug are a lot on the bed and it becomes more serious when we wake up. The hotel staff are not even take action. It's feel disappointed!!!!!!

Odd hotel, they took our passports and kept them till we checked out - the only hotel in the whole Vietnam where we stayed. They seem to have had a bad experience with prior visitors, so we were kept asked by the staff if we really staying in the hotel multiple times and had to show them our room keys; the beach near had garbage on the sand and in the ocean. When we checked out - they claimed we stole a spoon - for what I am not even sure, I can ship them 1000s of those for free from Amazon

Had a nice time at the hotel. Good size room and comfortable bed. Bathroom is a bit dated but worked well. Staff were nice and the gardens around our rooms were beautiful. Had a few short electricity blackouts while we were there but they didn't last very long. Only complaint was the pool tep is very warm so it was a bit hard to cool off. Poor me :)

Firstly, I wasn't treated with kindness up in check in. Few front desk staff weren't friendly and didn't try to understand when I said my friend wouldn't stay with me but she would go stay with her family. I didn't get any welcome drinks when the weather was so hot. When I asked about the welcome drink after I settled down, a girl told me they've cleared out all welcome drinks. Well, couldn't you offer other drink then at your cafe since it won't be hard to make any drinks? I received welcome drink from the other two hotels I moved in to later. Second, the door of my room couldn't be closed so they sent someone to fix it and they asked me to step out so I took the time for lunch and got back to kayaking. The life guards and staff at the beach were helpful and friendly. When I returned to my room,I realized the air con wasn't cold but the house keeper and a maintenance guy insisted the air con wasn't having problem while they were all sweating in front of my eyes. Again,I was asked to leave the room. Customer paid for the room, the hotel staff should automatically upgrade me to better room if my room has so many problems without me asking. They eventually upgraded my room. Lastly, if without free airport transfer, kayaking and bicycle. I'd be upset staying here but good thing they've some activities for free. Breakfast option isn't a lot but the view and coffee is good Ps:a girl at the front desk who changed my room was friendly and helpful,guarded me to cross the road

Great staff, location, and facility. Nice private beach and pool. Clean room. Good breakfast buffet. Free airport transportation

Location was great. Close to town and an awesome beach. Wifi was strong. Breakfast is high quality and lots of selection.