Frontier Hotel - Houston

HORRIBLE! NASTY NASTY NASTY HOTEL. Halls reeked of weed, trash all around the hotel. The City should fine this hotel and shut it down. We left midnight and just slept in the car!

at first the price had me concerned..it was low. But wow..full breakfast..and they mean it.thanks guys

I checked in on on Saturday and the hotel staff was extremely rude by the time I got into my room and got situated I instantly started having issues with the toilet and the sink it took them 8 hours to have someone come and fix the toilet they refused to switch my room due to the hotel being overbooked due to a small convention I asked for a refund they refuse a refund as the day progressed and into the next morning we had some rain and the ceiling started leaking in which I have videos and photos of I constantly went to the front desk about the situation still cannot change my room or issue a refund they refuse to do anything hotels.com tried to issue me a refund but the hotel refused to release it these are the most rudest nastiest inconsiderate people I would never recommend anyone staying here housekeeping never even came to my room I had to go get towels and toiletries from the front desk I asked several times for a manager or for a corporate number they refused to give any information I asked 4 different types of help and assistance and they refused as I finally left the hotel I asked for a receipt proving that I checked out they refused to give me that stay away this place is hidden away it's trashy and nasty had I have known before I pre paid I would never have stayed here

My first room provided had a horrible smoke smell and was hot upon entering. The reservation department was able to switch my room immediately but only had space in the 3rd floor. The hotel's 3rd floor appeared to be in constructions as there were tile boxes and materials laying through out the hall. The hotels Wifi and tv cable not at par.

Lora at front desk was great, friendly, remembered my name.