Fairfield Inn & Suites by Marriott Clearwater - Clearwater

good

My husband and I booked a room for a quick weekend getaway midway between Clearwater beach and Innisbrook golf course. We chose this hotel because it was a Marriott owned property but we were so disappointed. This hotel looks beautiful from the outside but the inside is another story. Old television, no microwave, & the blankets are cheap and thin and appear to have not been washed in months. That wasn't the worst part- we went out for dinner and came back to a GIANT ROACH on our ceiling. My husband, never one to make a fuss, decided we should just kill it and go to sleep but we were unsuccessful and it took off running. I called the front desk to switch our room and was told there was nothing they could do except send the security guard up to kill it. At this point I was completely annoyed and explained we tried that and I didn't want to stay in a room where there was a live roach roaming around. The front desk attendant switched our room but wasn't able to change it in the system. The next morning I was woken up by a phone call from the morning front desk attendant who rudely asked who I was and why I was in that room. The whole experience was horrible and I wish I hadn't spent a single dollar on this place. It was not a Fairfield experience it's more like a cheap motel.

Dog barking in room above us. Air conditioning did not cool room enough, we could not even sleep under a blanket.

Enjoyed our stay will go back pool turned out to be a little small but still nice to be there.

The hotel staff was excellent. Check in was smooth and I definitely felt welcomed. Room was ok with minimal amenities. There was a wet spot on the rug in the sitting area.