Hilton Garden Inn Orlando at SeaWorld

Our stay was very comfortable. We’d recommend this hotel.

Toilet didnt work in our room but they gave us another room.manager was very nice.

It was a pleasant stay. All employees were very pleasant. We enjoyed ourselves. I only suggestion is the beds need to be a bit softer.

Great location! We walked to SeaWorld and used their free shuttle to Universal. We had no issues with the shuttle. The do offer shuttle to SeaWorld, but it was easier for our schedule to just walk and it was less than 10 minutes. My only complaint would be the front desk was always busy. Our room keys wouldn't work 2 evenings in a row and had to wait for quite a while to get them reprogrammed. Then we had to check-out in the middle of the night due to our flight and had to wait for someone to come to the front desk. There was no bell or note, tried calling and the front desk phone rang and still no one. Started leaving a note and a gal came out of the office behind the desk. I'll also note, I rang the concierge desk to schedule the shuttle and no one picked up. Had to go down to the concierge desk to schedule. They also want to you to schedule at least 2 hours ahead of time, but the concierge desk is only open 8am-1pm.

There was a significant delay of serving breakfast. However, hotel manager was very helpful to manage the situation.