TownePlace Suites by Marriott Fresno

Hotel was nice, Not fancy but great that it has a seperate bedroom and full kitchen. Only thing is, I have two small children 3 and 4, we should not have been put on the second floor. Kids play around too much. And if we were put on the second floor no one should have been put in the room below us. The hotel was not full enough to have to be placed like that. Because my kids were playing around we recieved complaint calls about the noise.

Unfortunately I don't have good comments about the condition at this hotel. It literally has been kept up at all. There were multiple patched marks on the walls. The curtains dont black out the lights from the parking lot. The TV is so old and small and is hard to view from the bed, only from the sofa. The grout in the bathroom was old and moldy looking. Now I know why the rate for the room was so low. I expected more from Marriott Springhill Suites. Very friendly staff. Probably doing their best with what they have to work with. Photo show tiny TV and old room colors.

Simply the best place we have ever stayed! A little on the pricey side but well worth it when you find out all the ammenities that are available and there is a real kitchen with a real stove and oven and even a garbage disposal!! They have pulled out all the stops! And they provide u with EVERYTHING-papertowels in the kitchen and tissue in the bathroom. Extra linens in the closet. They have blenders and crockpots and bbq tools that u can borrow. The Pool is open with limited access (one room at a time for an hour each time) and they even provide pool towels.THE STAFF IS EXCELLENT!! THEY ARE WELCOMING AND SUPER KIND AND THOUGHTFUL!! HIGHLY RECOMMENDED FOR THOSE LONG STAYS!! WE WILL DEFINIETLY BE BACK!!

I had an issue with the toilet seat and also we ran out of toilet paper

Really dirty towel hanging on the shower rod. The room did not smell good.

Not good experience. I am not too picky but do expect a clean room, especially during COVID times. I luckily had cleaning wipes with me because I had to wipe the entire place down after finding some black hairs in the sink, shower, and on desk, I am blonde. The hotel definitely needs at minimum some repairs. Under the sink in the kit he’s was warped and rotting and their was clumps of dirt and debris in the bedroom air/heat blower.

The beds were comfortable, although the sheets and pillowcases showed lots of wear (holes and some edges shredding). The kitchen was well equipped with big fridge/freezer, stove, oven, etc. however we only were given 1 fork and it took several days to get more, and were only given 1 dishwasher soap packet (we were there for 7 days). With the limited number of dishes we had to run the dishwasher almost every day and constantly had to request more. There was no sponge provided to wash dishes by hand, although they provided dish soap. They did not provide coffee filters for the coffee machine, and when requested said they didn't have any. The carpets looked clean but turned the bottoms of my feet black so bring slippers. There was also a strong medicinal/stale cleanser smell so bring air freshener. I requested a room refresh 3 times before I got one (new towels, remove trash, etc.) and had to eventually take out my trash when I saw a housekeeper in the hallway. The staff were all very nice, and the hotel was quiet (except our last two nights when children were running wild in the room above us). Internet is spotty but runs great if you pay an extra $5 per day PER DEVICE (learned that the hard way). I would still stay here as it was comfortable and I felt safe, I would just be more prepared for the things mentioned above.

We totally enjoyed are stay except for the fact that they only offered what they call a grab & go breakfast. Which means you basically get a muffin & coffee & juice for breakfast in your room. There is plenty of room to have tables outside for people to eat on & not be basically be confined to their rm. People are sick of it

Very clean, staff was amazing especially Curtis!

Extremely noisy hotel with stray cats and poor management. Individuals yelling all throughout the night, Cars speeding by the complex Stray cats crying Rooms are very dated When we notified management of a loud room party 5 times from 1:15 am - 3:25 am they down played it and the party went on and kept my family and I awake the entire night. I have stayed over 60 hotel nights this year and this is by far my worst experience. JODI IS THE ONLY BRIGHT SPOT ABOUT THIS HOTEL SHE DID ALL POSSIBLE TO ACCOMMODATE US the morning after. Christian did absolutely nothing when there was an all night party directly above Our hotel