Holiday Inn Express Hotel & Suites Kilgore - Kilgore

Staff was super friendly from the check-in desk to the woman servicing the breakfast area. Breakfast was great with lots of options on the morning that we ate there (cheese omlettes, fruit, cereal, cinnamon rolls, sausage patties, toast, bagels and muffins, biscuits and gravy, coffee, juices). Room was clean and beds very comfortable, ice cold a/c.

Very relaxed. and clean

Here for softball tournament. Good room for sleeping. A cheaper hotel would have worked for what we did, but this place was better for not much more money

I was completely satisfied with the stay! The only complaint was I asked them to please clean our room when we were going to go eat and all they did was leave clean towels on the desk! But hey, at least we got some clean towels! Did not replace new shampoo or other toiletries!

Overall we had a good stay and a good nights sleep. The bed was comfortable and the room was OK. The location is quiet as well. We disagree with the other rave reviews. The lobby needs to be re-furbished and has a bad "nursing home" type odor. The corridors and room smelled fine, it was just the lobby upon entering. We saw only 5 cars in the parking lot overnight, yet they chose to place another guest right next to us whom we could hear banging around. Hotels seem to repeatedly do this when they have hardly any guests, supposedly to make this easier on the maids. Would love it if they would put the guest first instead of cramming everyone together on the same floor.