El Tropicano Riverwalk Hotel

No ice on 8 floor , WiFi do not work

I have stayed at this hotel several times. It is my hotel of choice because of the value and location. In the past it has always been clean but his time the hallways seemed a bit dirty, there was a foldaway bed that remained in the hallway the entire time I was there. It was as if they didn't care to put it away. The carpets looked dirty with a few pieces of debris here and there. The rooms were in good condition. i will still continue to choose this hotel it just must have been an oversight.

Hotel is in need of an update, but the rooms are clean. It's on the riverwalk, but not near any attractions or restaurants. There is a restaurant in the hotel the serves breakfast and dinner, and it is reasonably priced. Parking is expensive, but expected for the riverwalk.

The stay was okay. For the price in this location it was really good. Issues: Staff not helpful at check in, website didn't say had to pay for parking, 11:00 at night and kids screaming in halls and in rooms nearby (was about to complain when they stopped) However, the next night was walking to the Valet down third floor hall and heard yelling and screaming again late at night (thankfully not my floor). Went to the pool at 10:30 on first night just to check it out kids were jumping in and screaming. 2nd night went to pool at 10:30 only adults and very quite and were told pool is closed had to leave. The websites shows a bar at the pool but it doesn't open during the day. We had several people wanting drinks in the middle of the day and they were having to walk into the hotel and downstairs to get them. Airconditioning in the room is super loud and the TV doesn't have a guide to see what is on.Saving grace for this hotel was that it is on riverwalk and only a 12 minute walk to the main portion of riverwalk, upon checkout the manager was very very kind and allowed me a super late checkout at no extra charge (this is the main reason for the happy faces) The outdoors is quite peaceful and can enjoy a nice afternoon there. So that being said (would I stay there again?). Yes, it is a great value (1\2 of other hotels in this location) for the money if you don't mind putting up with a bit of the things mentioned. If they charged more then I would not stay there again.

All the staff was very helpful. Loved setting outside enjoying a drink every night. I have an unusual last name and the bartender remembered it the first night. The room was clean and roomy enough for us. The only problem I had is the last night there, I had to ask for my room to be clean (towels and garbage). It was taking care of immediately. The ladies at the service desk arranged for our taxis. The trolley's use to come by there but with the construction, they were not. Did not use the pool or the weight room. Not only do they have a Toucan but also a turtle. We were three ladies and we felt very safe at this location!