La Quinta Inn & Suites by Wyndham Dallas - Las Colinas

This place from the desk clerk to the ladies that clean the rooms to the very nice people that make sure the guests have plenty of breakfast and coffee are AMAZING!!

Check in sucked, lady made us wait till she was done on her cell phone to check us in. Then once we had our key didn’t even tell us where our room was! First floor? Around the corner? Where? The housekeeping only cleaned rooms EARLY in the morning, so if we wanted to sleep in we didn’t get towels or new sheets. The third morning I was greeted by a HUGE cockroach on the wall! When I reported it I was brushed off and told maintenance would “look into it” as if I was making it up. That’s all. When I asked about housekeeping I was told if I had the sign that said quiet in the morning they would simply over look our room! I put the quiet sign out cause if I didn’t the housekeepers were shouting at each other down the hall and laughing obnoxiously at whatever they were saying at 8 in the morning. Doesn’t seem bad but after a long day of driving my husband wanted to just sleep! So guess if you want to sleep in don’t expect fresh towels or anything just yelling and laughing! I was specifically told not to have the quiet sign if I wanted someone to come into the room at all. So either get woke up early by someone coming in the room or someone yelling down the hall outside the room. Needless to say we didn’t rest well.

asked when when I made reservation and when I checked in if they had adjoining rooms and was told no but was given an adjoining room anyway and my family had to stay down the hall upon checkout I asked how come I was lied to and the desk clerk said they were trained to not tell people the truth about the

Altogether very nice. Our time was too short to enjoy much of it. We are looking forward to staying there, again.

Staff is excellent and super friendly.