Extended Stay America - Orlando - Maitland-Summit Tower Blvd

Meh... but not bad I guess because Covid season things were a little behind in terms of getting towels, pots pans ect. Other than that, it was good and I felt safe being there

Very frendly front desk staff

I’ve stayed here before and was happy with my last experience that is why l decided to book again! The room smell very strong of body odor every time l left and came back and overwhelming stench of sweat! There was little ants all over the bathroom sink

Bathroom tubs were barely clean and they had black spots inside it , the walls had human feces dried up on it and the floors had build up black marks including some type of permanent marker , the hotel bathroom door and front door had marker drawings on it like a child was playing art and craft.

The staff is wonderful. I also love the way the building is built. Very clean. Havent seen not one bug since Ive been here. Unlike some other extended stays. Overall great place to stay if your ever in Orlando or Maitland.

I made a reservation through hotel.com for 8/ 8/2020 located on Maitland summit Blvd , a little after 5pm there was a lighting storm, the hotel lost cable, phone and internet service as a result we were going back and forth to the hotel for 4 hours trying to kill time since they were not able to give us a room because of their internet being down, about 10 pm, they told us to call hotel.com to inform them that they weren't able to accommodate us since they could not access their system because of their internet being down , they told us about 2 extended stay within a mile radius, we call hotel.com and ask if they could transfer the payment from the summit hotel location to the Maitland prembroke Dr location, they said they'll need to investigate before it could be done, another hr went by ,I'm still waiting with my 3 children in the lobby , hotel com stating they gonna try find me somewhere else it's now minutes to midnight, I say, I cannot drive all over Orlando it's not safe for me and my children at this time of night, I'll rather stay where I was, this is now 6 hrs, so I decided to stay& pay outta Pocket ,to the Maitland Prembroke Dr. I return home to the treasure coast and I'm ready to make another booking, when I rememberd I was not refunded for the extended stay at summit Blvd Aug 8th , I call hotel.com , ask about my refund,they say they have to investigate. Only to be told in a email that extended stay deny refund, how can you bill me I never stayed there.

Full service amenities at a discount price

Garbage smell in hallway TV to small Should have utensils at desk. And return after use or pay a fee

The room had cockroaches. Not much else to say.

Great service by Lori