SpringHill Suites Phoenix North
- Besplatni doručak (kontinentalni), besplatni Wi-Fi i besplatno parkiranje
Room is dirty and the connecting room door was open when we came in.
Had a great time
SpringHill Suites Phoenix North
od 730 kn- Suite, 1 king size krevet, za nepušače
- Suite, 2 queen size kreveta, za nepušače
SpringHill Suites Phoenix North – česta pitanja
Nudi li objekt SpringHill Suites Phoenix North besplatno otkazivanje i potpuni povrat novca? Da, SpringHill Suites Phoenix North nudi rezervaciju soba s pravom na potpuni povrat i besplatno otkazivanje do nekoliko dana prije predviđenog dolaska. Samo provjerite uvjete otkazivanja objekta radi preciznih informacija. Koje su mjere za čistoću i higijenu trenutno na snazi u objeku SpringHill Suites Phoenix North? Objekt potvrđuje da provodi ove mjere: pri čišćenju se koristi dezinfekcijsko sredstvo i gostima je na raspolaganju gel za dezinfekciju ruku. Ove informacije pružili su nam naši partneri. Nudi li SpringHill Suites Phoenix North parkiranje na lokaciji? Da, moguće je besplatno samostalno parkiranje. Ima li SpringHill Suites Phoenix North bazen? Da, ima vanjski bazen. Prihvaća li SpringHill Suites Phoenix North kućne ljubimce? Nažalost, ljubimci nisu dopušteni. Koje vrijeme prijave i odjave ima SpringHill Suites Phoenix North? Prijaviti se možete od 16.00 do ponoć. Odjaviti se možete do 11.00. Dostupna je ekspresna odjava. Ima li SpringHill Suites Phoenix North kasino? Ne, ovaj hotel nema kasino, ali je Desert Diamond Casino – West Valley (18-min drive) u blizini.
Nedavne recenzije
Vrlo dobar 8,4 Ukupno recenzija: 325
Excellent
The front desk staff were kind and very accommodating. Thank you.
I was really expecting more for a 3 star hotel. There was crumbs on the floor when we first walked in the room. Then they only provided 2 towels wheb i checked in for 4 guests. When i went down to ask for more they said they were all out and would get some from next door and call aa soon as they got them. Well an hour later they still hasdnt called so i called the front desk and the lady said oh yeah they dont have any until tomorrow morning so i have to call front desk in the morning. She was really rude abd didn't even apologize for the inconvenience. We had just came back from Castles n Coasters and we were all hot and sweaty from being there all day so we all wanted to take a shower. So 4 of us had to share 2 towels!. Then their ice machine was broken. I don't think i would stay here again. I definitely did not have a good experience and was certainly not worth the price! Very disappointed. Poor customer service.
We were frustrated that there were not enough linens and no service, no coffee, no cups in the room. Even if all this was suspended from Covid, it should have been explained. We had to make numerous calls and trips to the front. If they aren't going to provide any amenities, or cleaning, then the room should be stocked with some cleaning supplies at least.
Room was good and comfortable.
The hotel was very clean. There was no problem with that. I did have a few problems with the room. First, the bathroom faucet did not work. There was just a fast drip coming out of the faucet. We just used the sink in the kitchenette. But when I tried to check out early Sunday morning, there was no one at the front desk to tell about the sink. My second issue was that right now, due to Covid, the do not keep trash cans in the rooms. I had to go to the front desk to get trash bags. That just seems a bit ridiculous to me. I also had to go back to the front desk to get more towels. When you reserve a room for 3 people and there are only 2 towels, it's a bit frustrating to have to ask for more towels. But this seems to be a common thing for hotels. We didn't use the "grab and go" breakfast because we left before they had it set out. The price was good, but I'm not sure we will stay here again.
Hello I really can’t speak for Spring Hill I didn’t stay there that’s where I booked my confirmation said Spring Hill but when I went to check in I was told I my reservation was for the sister hotel next door.
Hotel was closed due to Covid, we were moved to the Towne Place next door. It was fine, but only had Queen beds instead of a king. Everything else was good
Wonderful Service. They allowed early check in. No King beds available. Breakfast was marginal with Covid rules. Room was very nice with a suite feel.
Horrible experience! Don’t stay here!!! Total waste of money