The Tremont Chicago Hotel at Magnificent Mile

Booked a suite with a king and a queen bed. Did not get a king and told hotel did not have king beds in those rooms. Bathroom and kitchenette were in awful condition. Old and dilapidated.

Great location for event at Broadway Playhouse, charming older hotel with easy walk to parking and shopping

Good hotel for the money. Have stayed here a few times and the room was very nice facing Michigan Ave. Would recommend for budget hotel in downtown Chicago.

Worst experience ever. Employee by the name of Laticia was very unprofessional. I checked out early because of an emergency and she couldn’t have a care in the world. The establishment uses the restaurant next door for valet for overnight and they valet don’t arrive til 9am!!! This was never communicated with the me. The room door wouldn’t shut properly and the TV in the room looked as if it was dropped. I knew I shouldn’t have been cheap and stayed at a better hotel in the area. This definitely should be rated as a 2 star hotel. Doesn’t belong downtown Chicago. Absolutely not up to standards compared to surrounding hotels.

Very nice stay over all. But the front staff woman was very unfriendly. Made us feel very uncomfortable when asking questions. Also crabby the phone when we called down questioning where the workout Roman was located.

Quiet. Soft beds. Polite staff. Remote for tv not always working. And no extra toilet paper. Rusted and dated hardware and very scratched furniture. Excellent location. Limited amenities

My girlfriend and I stayed at the Tremont on Sat 2/15 for a Valentines weekend downtown. The location of the hotel is excellent. The building and hotel is old, the hallways are a bit narrow and cramped, the windows in the hotel rooms need a replacement. But - overall, the hotel is VERY nice. The rooms are clean, the furnishings in the room are nice, the bathrooms were newer and clean, we used the (small) fitness center, it had working treadmills and dumbbells / machine for a weight training work-out. The Tremont is a very nice hotel and I would definitely stay there again, and recommend it to others.

What I didn’t like was the fact that they didn’t have working heat in the room. It was so cold that my wife and I decided to leave due to the terrible conditions and the inability for the staff to fix the matter.

The location and pricing was awesome. I’ve stayed here before and the first time was amazing. I understand every time won’t be as great as the first but this time wasn’t as enjoyable

Helpful staff and willingness to go the extra mile.