Residence Inn by Marriott New Orleans Downtown

We enjoyed our stay at the hotel however the common areas/bathrooms/hallways were dirty. Our room was nice and Sunny was a doll. Thank you!

The Residence Inn (and other New Orleans hotels) had just filled up with people evacuated from Lake Charles after the hurricane. It was chaotic at best. The staff did an excellent job managing the influx of extra guests.

The pictures online were deceiving. The room smelled of weed as soon as we entered. I contacted the front desk and they said they would have security check it out. They did move us to another room and said it was an “upgrade”, but it definitely was not. Will never stay at again!

The room was ok, but the bathroom and bedroom with the double beds was too small.

the room was very spacious although the bedroom was a tight fit. there was a dining area, living area, and work space and desk. i would have liked for some of that space to be used in the bedroom and bathroom. there was a kitchen. walking to the room was hot because it is outside and open. the rooms were clean except for one balloon found. and in the second room the door was coming off the hinges but it did not cause any problems. the lounge area of the hotel is really nice with a fire pit and couch surrounding it and plenty of tables and chairs to sit at. there seemed to be a lot of local guests staying or living at the hotel but they did not cause any issues or problems. they were just enjoying their stay like us. would recommend.

Wat I like about this hotel is that WiFi work, and you guys breakfast or on point

My wife and I really enjoyed our stay here !! Great staff really move affordable suites!! They ensured a safe and wonderful visit for us and I’ll definitely be booking with them a GAO’

My hotel room had a weird smell as if the carpet needed cleaning. The seams of the carpet at the baseboard was coming apart. The dining area was leaking water from one of the vents on the ceiling and the it had a damp/old water smell to it so I decided our family would not eat anything from there. The restroom was extremely small and awkward. The double beds were cramped into an awkward space. You could only comfortably use one tiny section of closet space because the bed blocked the closet. Compared to all the other Residence Inn & Suites I have stayed at this hotel was not up to the standards I was use to from Marriott. To get to our room we had to walk outside to a "covered" area that had fans blowing warm air. The kitchen was the best part and it looked new and renovated. Parking was in a parking lot across from the hotel side door once you figure out where this is located at. The hotel gave us a parking pass thankfully. The parking lot was not easy to find but luckily the nice lady at the front desk had me take a picture of their map and of the parking lot. I had to stay one extra day and the front desk staff made the process easy. All staff was super nice. I just did not like my room.

Had trouble with rooms when checking in but was accommodated fairly.

The suite is clean and spacious. Where it fell down was the breakfast offering. They didn't put much out seemed like they didn't try.