Knights Inn Longview

Nice room

Facilities were clean and acceptable, but older and nothing special. Booked this hotel because it was a reasonable price and advertised that it offered free airport shuttle service. They don't offer airport transportation at this time. I will say that when I expressed my displeasure, the owner offered to drive me back to the airport. There was no offer to reimburse me for the $20 I spent getting there, but I appreciated the offer anyway.

This location was nothing like other Knights Inn locations I have stayed at in the past. The check in was horrible with staff that was neither professional or paying attention. The staff was argumentative with my other guest (we had two rooms) about money, even though I had prepaid for the rooms. Upon checkout, my incidental fee was refunded to another guest because the staff member (different person) was not paying attention. The rooms were NOTHING like pictured and did not even have the amenities that were boasted (such as a stove, kitchenette, etc.) The mattresses were incredibly hard, and none of us in our group slept well. The "remodeling" was horrific, with peeling wallpaper, caulk on the ceiling tiles to hold them in place, and poor painting. Overall, this place felt gloomy and unkempt. We will not stay at this location again.

Wasn't sure of the neighborhood. Hotel was older and needed fixing up. There was a crack the whole way around the door and you could see daylight all around the door, not a real secure feeling I must say. The ceiling tile in the bathroom where the fan should be was all water stained and look like it was going to fall in and the fan had no cover and was dirty as all get out. Wasn't impressed with the room at all. Had kitchenette but no dishes to use. Didn't seem to have enough towels or wash clothes, requested 4 since there was 4 in the room and never got 4, once at check in was told the didn't have any more and left not for cleaning person and they even left just 2.

fair