Swissotel Beijing Hong Kong Macau Center - Peking

Hotel is ok but not near much and smells musty

Convenient to metro Line 2. Limited restaurants choices. The hotel did not offer free breakfast during our stay. Be careful to the cab waiting in the front. They intended to make you pay more. Facilty is a little dated.

The hotel was fine although not as close to bars and restaurants as would have liked.

Our experience at this hotel was terrible. I have stayed in hundreds of hotels in China and the service here was atrocious! We booked a standard room with 2 twin beds. We then paid an additional 500 RMB to upgrade to a junior suite executive level room. This allowed us to have some meeting room time. We were given a king bed and when we asked to swith to a room with 2 twins or to have a roll away bed they asked for 200 rmb extra and would not reimburse us to go back to the room with 2 single beds. We were told the buffet was 200 RMB and upon paying for the dinner the tab said 288RMB. When reserving our meeting we were told that drinks on the executive floor were free. upon leaving the staff gave us an invoice of 42RMB per drink, roughly $7, per can of coke or bottle of water. When we checked out they found cans we had already paid for in the room and tried to charge us for those at 42 rmb a piece. Above and beyond you must know that the wall paper is peeling from the wall, the food at the buffet was bland, the chefs didn't want to serve is but kept saying they were tired and wanted to go home. Dont stay here. The staff is poorly trained, the hotel over charges, doesn't provide good service, and is a little run down. There are much better choices in Beijing.

This hotel was 'ok.' The rooms were clean with comfortable beds (although ours smelt of stale smoke), and the area fairly central, a good place to stay if on a business break. I felt the hotel was lacking in any atmosphere and the front desk could have been more helpful and friendly.. lacking in training and English skills and didn't give a good vibe. Our room wasn't ready on arrival and we had to wait around for over an hour (we did arrive before check in) but they weren't too helpful about it, and we were annoyed to discover that it was compulsory to buy swim hats to swim in the pool as a guest- these were overpriced and it seemed ridiculous that guests had to pay for these. I probably wouldn't stay here again. The lobby is quite grand, but the rooms fairly small and the whole place just didn't feel that nice somehow, lacking in atmosphere.