Sina Bernini Bristol

The property was great, but room service like cleaning the room we didn’t like.

Excellent modern Italian hotel Would have liked a cheaper restaurant for breakfast

First we got a handicap room, shower area is wide open no curtain or glass to blocking to water, and the bathroom is wet after showered , and the worse thing is bedbugs, I got bedbugs bite all over my body, I hold the hotel about the bedbugs, all he said is ok, sorry, but did not do anything about it until we check out

The place and rooms are really nice yet the service is lacking. We only had few pieces of tissue in the bathroom which was not enough for half a day. After it finished it was not renewed in spite of telling them. The 2nd floor corridors were noisy in the morning with doors slamming continuously. They did not have the food available as per the menu when we ordered room service.

This Hotels living in the Past with it's 5 star rating, it certainly isn't. We had 2 rooms , one given to us was not even on a main Corridor , it was off near a service lift with hotel Trolleys and dirty carpets outside, inside not great. I showed the on Duty Hotel Manager the condition and we were quickly moved. The first night ,Saturday, a wedding was being held on the top Terrace, the one feature of the hotel worth noting but closed all evening to Hotel guests not mentioned until you went up there, so no one could eat in the Hotel. 2 small water glasses in the room and not replaced on the 2nd day, but in room Fridge had wine etc so had to request glasses, 5 star? !!

The hotel was nice but the air conditioning was just awful. We put the lowest temperature but the room never got cold. I would recommend to never stay in this hotel during warm and or hot humid times for Italy. Unfortunately, not a comfortable stay especially when sweating in your own room.

Overall excellent. One rather unsmiling stiff taller man at the front desk, otherwise staff were great!

We liked the position of the breakfast area on the roof. The location of the hotel is ideal for visiting the many attractions in Rome. It is close to transport services too. The staff are very professional and friendly. One little down side for me - It seems to be a feature in other Italian hotels too, but I miss having an iron available in the room as well as tea/ coffee making facilities.

There were doing construction . And the hotel and the noise was awful. I asked I was work being done and the woman at the front desk said no . The noise was outside. So the next day the same thing. So it was really early in the morning. So I put something on in followed the noise to the5th floor. And made a video to show the woman. So then she was like she sorry about the noise. Put me in another room for the last night of my stay. Then one of the maids took my phone charger. Beautiful hotel. Great vacation overall. Just the noise and then acting like I was crazy!!

Never mind that the room is old, but there isn't even an American coffee machine or an iron. the bidet loses water from all sides and at 07.30 a.m. the workers begin to make noise and can no longer sleep. the most ridiculous thing of all is that if you go to the gym and ask for the towel, they ask you 3 euros for the rent of this. Avoid this hotel, it is definitely not worth the money they ask for the stay