Gold Star Inn & Suites

when we arrived the bed linens were not clean and there was hair alreasy on the pillow. i called down to the desk and they told me to come down for new linens. when i went to use the whirlpool tub that was dirty the water was all foggy and grey (i filled it to see if it looked clean) i then washed the tub. i meam the suite was a good size and could have been great if it was clean. the closet door had a broken knob and the vent/light in the ceiling was pretty much an open hole that you can see the wires of. but the room was cheap so i got what i paid for really. if it was more clean it would have been a really great stay.

Had to go to the front desk twice to program keys that the room did not open lights in the room weren't working right missing light bulbs TV remote messed up refrigerator old and noisy can't sleep been there twice and the second time we went was terrible

Disgusting. Dont stay

Everything was great except there were stink bugs in the room two weekends in a row. Other than that awesome for the price! People who work there are super nice and helpful

I wanted a room with a kitchenette and booked the wrong room. The man at the desk graciously switched my room last minute. Quiet. Opening doors to the balcony on a fall night was nice and the price was well worth it.

Nothing at all the bed wasn’t clean and the rooms smelled like smoke.

Room was great looking. But not too clean. Door would NOT lock from outside. Phone did not work. Toilet seat was falling off. NO light bulbs in any of the 5 lamps, but 1. Overhead lights worked. In a room with a microwave, fridge & sink.....NO COFFEE MAKER!!!?? HOWEVER......it looks liked renovations are in the future because the ENTIRE lobby was loaded with new carpets & other building material stacked EVERYWHERE. I will tour the Inn in the future to see if there are improvements before I book here again. Should have picked the one down the road.😥

The hotel smells odd. The room was bigger than expected. The TV didn't have an HDMI input (if you bring a roku). Surprisingly run-down.

The first room had a musty odor, rugs were filthy, the elevator rugs were filthy, tv did not work, front desk would not allow me to use restroom in lobby, said I had to use the room bathroom!!!!!!. We had to change rooms, twice the other room smelled of moth balls and it was not the room that is on the hotels.com site that we paid for. It did not have the whirlpool as displayed which is why I booked the room. I felt uncomfortable altogether afraid of bedbugs and insects. I would advise that you discontinue your association with this hotel because it is not up to your standards at all. I really think I deserve a refund because of the horrible experience. I will never ever stay there again. !!!!!!!