Fairfield Inn & Suites Atlanta Downtown

Room were bit tight esp living room when you open sofa bed hardly no room to walk . Mattress on sofa bed had old huge stains.

Great hotel and the staff was great. The front office attendant Lamar was amazing, I had a few issues and he handled them all.

I booked this hotel for two nights for a Girls Weekend getaway. There were no luggage carts available at check-in/check-out. The staff stated that guest would sometimes keep the carts in their hotel rooms. I found that to be highly unbelievable, because the rooms were extremely small. The hotel should not claim to offer valet services. We had to park our car until valet could, because they were short staffed or busy. I was charged $30 per night to park. If I have to move my car pass the hotels front door that is not valet parking. The room had numerous issues. I reported a broken sofa arm 30 minutes into our stay. The hotel representative initial said she would inform maintenance, but she called back and said the sofa could not be fixed. I did not want to change rooms at that time, but I should have. By the next morning we had discovered other things wrong. The bed was made up beautifully but every spring in the bed was felt. The facet on the tub wasn’t completely attached to the wall. Maintenance attempted to caulk a wet tub, which did not help. The refrigerator wasn’t cooling because it was frozen over. The microwave half worked. We had to ask for tissue and enough towels for 4 guest. This was the worst hotel experience we have ever had collectively and individually. I do not recommend this hotel to anyone. In my opinion the only pros to staying at this hotel are: location and breakfast selection. The breakfast staff was happy and very customer service oriented.

This hotel is not what I thought it would be. How to start- Good things----Location only 5 blocks to the stadium- Breakfast- very good--- Staff- Excellent service from the bell boy, front desk, and breakfast ladies. Bad things---- Poor area of town with tons of homeless people., the noise in the rooms was loud where you can hear other people around. Poor water pressure, as the toilets could hardly flush and no pressure to have a shower. Noise from outside as a street sweeper came out for a few hours during the night- be prepared to bring ear plugs or the hotel provides. Not sure if I would come back if this continues. Sofa bed- very poor as the springs are about to break and mattress needs to be updated. The size was a single bed as expected to be at least a double.

The staff hospitality was exceptional. The room was clean and comfortable. It was a great deal for our family.