Warwick San Francisco

The hotel is old, and it is noticeable by specific smell you get in the room and by malfunctioning plumbing. Attempts to modernize is by installing automatic lights in the bathroom, result in having to take shower in the dark. The post-apocalyptic state of the city resulted in rather unpleasant and potentially dangerous homeless incident, and the staff was completely unprepared to deal with it.

I had previously stayed at this hotel and found it to be adequate. The rooms are small and it's a bit loud at night due to the location and the fact that it's an older building. Nothing to write home about, but nothing unbearable. For the price during that stay, it was fine. This time around it was truly awful. I arrived late in the evening after a day of travel/meetings. The room smelled awful - overpoweringly musty/moldy. I figured it might be something I was noticing more because I had arrived, but after 30 minutes it was still as strong, repulsive, and distracting as ever (and I am not generally sensitive to smells in rooms). The front desk told me that the entire hotel was booked, so they couldn't move me or do anything else for me. I ended up leaving the hall door open to ventilate, as of course, the windows don't open. Then, when I went to bed, I realized that the room also had no curtains! It had sheers, which block no light and still allow you to see right through, but the curtains on the side were completely fake. So, all of the light from the street (and there's a lot, due to it's center of the city location) was glaring into my room all night. Not sure if I was just unlucky, or many rooms are missing shades/curtains??? After this most recent stay, I'm not sure why this hotel has as high a rating as it does (maybe they're old reviews?). As someone who spends a lot of time reading reviews to choose a hotel, I felt compelled to write this.

We were surprised with a room upgrade at check-in. Greatly appreciated! Staff were very helpful.

The hotel was across the street from a 24 hour construction site. We were unable to sleep during our two night stay because of the noise.

Staying at the Warwick for my birthday was absolutely fantastic! I cannot rave about the staff enough, they were so kind and helpful, their want to make my weekend the best it could possibly be felt so genuine, they greeting me with champagne not once but TWICE during my stay, they directed my friends up to my room with no unnecessary questioning. The night-shift doorman (Paco I believe was his name), was so kind to my sister and I when were came in really night, gave us great food recommendations and even had champagne waiting for us when we got back! Highly recommend, perfect location, vintage yet chic decor, not very roomy but good for a close group of 4!