InterContinental Chicago Magnificent Mile

Very small room with twin beds. Carpet had a nasty burn in between the beds but overall clean. Room service comes in way too early, around 10 am and when I told them to come back after one hour they came at around 3pm when it was nap time for my 4 yo. $71 for parking plus $14 for some stupid tax. The pool and fitness area are very very nice. You'd think you found a bargain for $132/night but with parking....

Good hotel, clean room, GREAT location. We stayed NYE and were able to walk to Navy Pier and Water Tower easily. The only reason I didn’t give it the top review was because there are only 4 elevators, which are constantly packed or take forever to come. We spent too much time waiting to go up or down.

We loved it! Location was great. Definitely will stay there again!

The hotel is very nice, great location and attentive staff. It was very busy.

Waited 30 min in line to check in (made better by glass of champagne and macarons being passed out by staff - but query why they weren’t checking people in to obviate the line issue altogether). Our room wasn’t ready so they said they would page us. Almost an hour later (still no page), I waited in another line for 20 minutes to ask of there was an issue bc it had been so long. At that time they accommodated us and found a room. By that point we were disappointed and frustrated. The room was spacious and nice but we had a TERRIBLE view of the building’s facade/detail and could hardly see the sky. The pool was amazing but we spent $100 on a very mediocre breakfast and the experience will not be repeated.