InterContinental Chicago Magnificent Mile

One night. Efficient check in, clean and roomy room. WiFi worked well. Location is awesome. Lunch in hotel was very good. Would stay again. Also room rate was a good deal.

Upon checkin we were told families typically get “bigger rooms with double beds” but then proceeded to tell me they were sold out. That annoyed me from the start. Our room was tiny for our family and for the price. Checkin also said our luggage would be up in 10 minutes. After 40 minutes we had to call down and they had “lost our tags.” We arrived late with two small kids who were ready to go to bed. Checkin was not busy upon arrival. The pool was very nice and kids loved it. Hotel claims to have floats to use but it was only during designated “family” hours on Saturday and the staff wasn’t very friendly about it. Finally, there were undisclosed “location fees” that were charged in addition to hotel.com’s taxes and fees. We did love the location though!

Excellent welcoming staff who made an effort to make us feel at home and have a good experience in spite of the hotel being pretty busy on Memorial day week end. Awesome pool in the fitness center which takes up an entire floor.

Perfect location, could access most activities by foot. Beautiful downtown Chicago!!

Hotel Good. Price of overnight parking was outrageous. $71 plus taxes