Village Hotel Blackpool

Hotel is shabby needs upgrading rooms smell and standard.... letter left under door asking us to report to reception to finalise bill even though we had paid before we arrived. Not a hotel i would recommend

The hotel is generally ok but bedroom and bathroom fairly small with some basic cleanliness issues.the pool and spa areas both very good.the food and service in the restaurant and the pub both cannot be faulted.overall bit disappointed given the prices.

The self check in and welcome's was great. Room spacious and clean. Used the Victoria bar for lunch which was fine if a little pricey but service was very polite and supportive. After an evening out we returned to the hotel around 11 and experienced what I can at best can be described as rude and ignorant service at the Victoria bar. On approaching the bar at approx 11.05 pm a male staff member was literally lying on the floor behind the bar who with a sigh made an effort to get up when I asked if the bar was still open. The female staff member made great effort to tell me that the bar was open but would close come what may at midnight. I was made to feel I was imposing by asking for drinks. At £150 for the nights stay I would expect a level of service which was entirely lacking on this occasion. I approached the bar again at ten to midnight bearing in mind the earlier warning of a midnight closure to be told that I could now only pay by card. The staff had zero interest in myself and indeed other customers who observed being treated in the same manner. I have used the hotel previously and always been happy but the way the bar staff acted needs to be addressed immediately. What was a pleasant stay was spoiled by this total absence of professionalism and I will be looking elsewhere for accommodation on my next visit to Blackpool.Breakfast and other staff I experienced were first class.

I was expecting a good stay but was disappointed by the time I left. A bulb missing in one of the bedside lights, no plugs to charge a phone by the bed, the shower wasn't the most user friendly, some cleanliness issues, the room decor looked tired and someone hoovered the corridor outside the room at 9.30pm on Saturday evening! On the plus side the bed was comfortable but won't be staying here again!

Horribly Terrible, can recommend the hell hole to anybody