Holiday Inn Express Rochester - University Area

The room was clean and the bed was comfortable. The staff were nice. But it was very noisy. I requested for a quiet room away from group/family guests. I was out on the same floor with a group of college students. My room was right across one of them. I felt like I was staying at a college dorm. The college boys were constantly going in and out of each other’s rooms and talked loudly in the hallway and in the rooms until past 1:00pm. I thought of calling the front desk but I could not find the number on the panel attached to the phone...

We stayed at the Holiday Inn for an accepted students day at RIT. So after a 7 hour drive and arrival at 12 midnight, we checked in and found that we had one bed for three of us. Somewhere when I plugged in two adults and one child either the hotels.com app or the hotel didn’t realize that and we got stuck all sleeping in one bed. The girl at the front desk told us the hotel was full and there were not roll away beds available and didn’t seem to really care that we were stuck with one bed. Thank goodness my 17 year old is thin cause one of us would definitely would have had to sleep on the floor if it had been a bigger child. Usually if a certain number of people don’t fit in a room it will not let you reserve a room, this did not happen. Overall it was not a good experience and a difficult night of sleep.

Quick checkin,very friendly and helpful staff Fresh hot cookies at nite Very clean comfortable rooms

Great, room was kind of small, but we made due.

Nice hotel, good breakfast but the bathroom wasn’t as clean as I would like. Walls are paper thin, heard another guest go off on the room next to us bc they were obnoxiously loud all night; this was after I had the front desk come and ask them to be a bit more respectful. Also, tub drains very slowly as all others have described. I was here for one night, I was would stay again but not for more than a night or two. Great pool too!