Warwick Hotel Rittenhouse Square

Excellent customer service by people in front of the building and housekeeping staff. The counter staff was professional not too friendly. Room was comfortable. Room carpet needs a good cleaning. The hotel in general needs some upgrading. The lobby is inviting and comfortable.

Great location, excellent room sizes, just an antiquated building needing renovation. Limited hot water in showers every time, bathrooms ok.

We chose this hotel because the pictures made it look so nice!! We usualyl stay at Best Western or a Holiday Inn type hotel, but wanted to trewy ourselves to something nice for the holiday. First of all, its an additional $45 a day to park!!! We did not know this until we got there. It was decent and clean, but jt was just so disappointing that the room looked nothing like the pictures. I wish we would have saved the money and stayed at another comparable hotel at half the price. At least the lobby was beautiful. Room service was also cold and forgot our condiments.

Excellent stay spacious room very comfortable bed friendly efficient service

curtains were torn