Crowne Plaza Verona Fiera - Verona

This is the modern brand new shining luxury hotel with a classy design inside-out - I confirm all the previous reviews I've read on tripadvis0r. The staff was very friendly and the room is very modern and clean, very well maintained, the bathroom is modern as well. The breakfast is very good, I can compare it with the best 5-star hotels in Italy -regarding […] the quality of the food, but the service during the breakfast of course is not so 5-star, but it is not so important as for me. Our rate (pretty good deal, real value for 122 eur double room) included breakfast, but for internet access via Wifi you have to pay separately, something about 16eur per mobile device(ipad, smartphone) or 20 eur per laptop per 24h, for each payment only 1 device can be used, be aware. The neighborhood is horrible, dodgy ppl around and there is no closed yard or territory around the hotel, so reception advised me to park my car in the hotel garage which cost me 18 eur per night. As I've mentioned we were travelling by car, so the location was not so important for me as the city center is about 5-10 minutes to drive. Be aware about the lobby bar prices: the spirits are around14 eur per shot - crazy, and the beer is 7-8 eur. Facilities which include small gym and a very small pool are located on the top floor, also there is a wonderful open terrace to take sunbath and see a beautiful view over Verona city and suburbs. Pročitajte više

The hotel is very new to excellent care, but being away from the center of Verona could offer free internet and includes breakfast.

This is a brand new, very clean and very modern hotel. The room was spacious, the bed was very comfortable and the bathroom was also clean and modern. However, the location is well away from the centre of Verona, a cab costs around 11 Euros. We had an idea about this before the booking but booked it anyways because it looked like good value for money. The […] worst part was the service. It started off well, we were welcomed with a smiling face, check in went well. Advice on location of opera house was very useful. When we went up to the room, we realised that the phone was not working. We went down and reported it. Somebody came up and looked at it and then left saying that he will get help. After 20-30 minutes of no news, I went down again and saw somebody getting ready to go upstairs. This gentleman couldn't fix it either. We didn't hear from them for another half an hour. My wife had to talk to her family so she went down a third time. She was told that the phone could not be fixed and they had no other rooms. They had not bothered to convey this to us while we were waiting upstairs in the room. She got them to give her free internet for an hour so that she could talk to her family on skype. Later on I needed an iron so again had to go down to reception, had to wait 10 minutes for somebody to be free, only to be told that the entire hotel only has one iron which was not available. When I asked for a UK adapter, they said that they only have 2 which were with other guests. The same answer was given 6 hours later. This is large hotel and for them to have 1 iron and 2 adapters is something new to me. The general attitude of the staff was dismissive and they clearly lacked the right communications skills. The lady at the reception also promised me that she will speak to the manager and get back to me but that never happened either. This attitude just spoiled the whole verona trip for us. So if anyone wants to stay in a nice, clean, modern hotel far away from the m Pročitajte više

Ovaj gost nije ostavio komentar.