StarPoints Hotel Kuala Lumpur - Kuala Lumpur

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Good Location, Worth the money. Good Breakfast. Shopping center near by. KFC nearby. Overall very good stay and no complaints at all. Only problem we faced is that we had to wait for 3 hours for checking in which was horrible when its with the family and kids. But when we saw the room comforts we have forgiven the same.

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decent hotel. as per expectation. condition was a bit worn down. needs refurbishment. the area between lift and room was a bit smelling. the room itself is decent - nothing fancy. the location is in crowded old town type area with cabs typically not wanting to go there due to slow traffic. its acceptable. it would not be a great stay. but if price and […] location work, then it a good choice. Pročitajte više

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was not that great hotel as seen on the pic..!

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This hotel makes exploring KL easy and convenient as it's only a 5min walk to Majid Yamek station. The hotel itself it immaculate. In the centre of Little India if you go on a Saturday night there is a great night market and lots to see, do and hear!

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My stay at Starpoints Hotel was a wonderful experience. The staff were so helpful and everything was to a very high standard. The food served was amazing with a huge choice at the buffet style breakfast and lunches. Wow, keep up the excellent service, it was a truly memorable experience and thank you so much.

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I n my hubby really enjoyed our stay @ Starpoints Hotel. The service comes wif a smile n the hotel is conveniently located n the train service is also juz a walking distance. This is our 4th stay @ dis hotel n will definitely come back again.

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Our hotel is very near to all shopping centers and easily accessible to buses and trains.

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I thought the service rendered by some of the staff was excellent. I would like to point out Solchana from the F&B, she was very attentive to our needs and also was very caring towards our 2 yr old daughter. The condition of the room and hotel was good, though the lack of direct access to the basement carpark was very inconvenient.

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We stayed at StarPoints Hotel for only 2 nights but my boyfriend and I really enjoyed our stay. The staff were very friendly throughout our stay and helped us with any questions about the city. Our room was big and clean. They provide a safe in the room which always gives you a sense of security. We wanted somewhere to relax after a day of shopping […] in KL and we weren't disappointed, the room was very quiet and comfortable. We loved being in the middle of Little India and would definitely stay at StarPoints again. Pročitajte više

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Hotel is great place to stay if you already know where in kula lumpur you want go. Reason is 1) when we check in the receptionist was on the phone the whole time of the check in process and did explain about any facilities available at hotel. 2) Receptionist was not helpful with ideas or directions of where to go and i had to ask for map which i believe […] should be given without asking. 3) When you approach the desk the staff do not acknowledge you and when you do get they attention they just stare at you and no greeting. Porter did try to be helpful either through they did not speak good english. Nice enough hotel if on budget in area call Little India near enough to train station but it still was far away from the tourist area than i would have like to be. The minus is also no free wifi in the rooms and cost 10MYR for 1 hour only good place for connection is in receptionist area. Room: 1) No toilet paper and tissue box was empty on first night. 2) One light was not working 3) We were in non smoking room but could smell smoke outside our room. Pročitajte više

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Had a clean, well-sized room. Quality of service was great, and buffet breakfast was a good start to the morning. The hotel was located in an area predominately populated by Indians. Close to Masjid India LRT station (5 min walk). Many taxi drivers had not heard of the hotel, so it made it difficult to taxi back home.

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Expected More.

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The hotel's location is good if you're into all Indian goods. The place is actually an Indian quarter selling cloths and food etc. the streets are really rubbish laden and rat infested. This 3 star hotel is a no-frill accommodation. No grand lobby, just small reception with two sofas, and the elevators are just around the corner. Staff was friendly […] and helpful. However youll be surprised once u enter the room. The rooms were newly renovated with good fittings, decent attached bathroom. Comfortable beds. Breakfast was good, but with limited selection. This was what I paid for, though. So no complaints. An advise for all potential guests: just avoid staying on the 10th floor where you'll experience disturbing spirits violently banging on your door when clearly there's no one at the door. The sound came not just from the door, but from the ceiling, wall partitions and etc. very horrible experience. Take care folks.. Pročitajte više

Autentične Expedia recenzije gostiju

We always stay in this hotel as it is surrounded by shopping areas and eateries. The room is also comfortable with carepetted flooring. Breakfast is also good.

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Just fine

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The hotel was average. Its took long time to get hot water for shower and mouldy tile was little discusting. Located in middle of little india street so probably not safe walking at night time. But staff is friendly and nice.

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Enjoyed immensely . Everyone friendly , warm , helpful . Will certainly recommend strongly . And come again if opportunity presents

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Stayed in Apr, It'll probably be the 1st & only time we will ever stayed at Starpoints. Room is okay, very small & cramp bathroom. Had 2 uncomfortable incidents on our 1st night of stay (stayed for 2 nights). Checked into the hotel around late afternoon, service at front desk was very slow even though we were the only one. Front desk personnel was busy […] chatting with the colleague instead of doing her job. Upon arrival to our room, there's 2 guys inside (probably the staffs) sitting on the floor watching tv. Secondly, after going back to the hotel at 11+ at night, realised our room door was not locked. Someone went into our room when we weren't around (even though we put the "Do Not Disturb" sign at the door) and left the door unlocked. Though nothing was missing but still felt uncomfortable. Called front desk & request for supervisor to came up to our room in order to explain to her clearly, it took her 20 mins to arrived. After explanation done and promises to change our room for us the next morning w/out me having to explain again to the manager the next day, as well as giving us a clear explanation after viewing CCTV. Didn't managed to sleep well that night knowing someone can come into our room as and when they like. Next morning when we went down to the front desk, no one knows what happened the previous night, no instruction given & i have to waste time explaining again. Till day, there's no explanation or apology from Starpoints in regard to the incidents. Pročitajte više

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Me and my wife stayed here for 2 nights. Don't use the stairs unless it is a emergency like fire or something. Once you get into the staircase area you can not get out - the door knob does not turn from the staircase side. I learned this the hard way. There is a sign written in Malay on the door that leads to the stairs that apparently says that you […] should use the stairs only in case of emergency. Since it was not written in English, I did not know and got stuck for a while. When I asked the receptionist about this, she said that the local law requires the sign to be posted in the local language only. I suggested that they put it in English as well for their international customers, but I don't think it is going to happen from the way she reacted. I know I will not be going there again. They have a taxi service agent in the lobby. I don't think he is part of the hotel, but he has a desk in the lobby area. After telling us the taxi fare, he started writing up a receipt. Since we thought that the fare was high, we decided to hail a taxi outside the hotel. This guy started talking very rudely to us and seemed very upset at having to cancel the receipt that he had started to write without even asking us!! And this was in front of the hotel receptionist and I thought that was unacceptable behavior. Pročitajte više

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Sentral Market and Transport Center are near. Staff is helpful and nice. Indian region.

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Not a great hotel. But a great price and location. Very friendly staff and room is more than adequate. Close to the LRT and lots of Indian-style markets with great food!

Autentične Expedia recenzije gostiju

+ Friendly staff, good facilities, close to LRT/Monorail station (conjunction of 3 lines), free water bottles in the room. - could focus a bit more on the cleaning! But I survived..

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Nice comfortable room with great views and convenient location. We walked most places from the hotel and when our destination was too far the monorail was only a few minute walk. Staff was very helpful and even walked us down the street to find food when we arrived lat at night.

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The room was large and clean. The hotel staff were very friendly. It is in an Indian Muslim area of the city so not a great variety of things immediately outside the hotel, but being in the city centre it is easy to get on a LTR or taxi to more tourist areas. I walked to the LTR (500m) which is 2 stops from Sentral to catch the KLIA Express to the […] airport. Pročitajte više

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Look no further if you are looking for something comfortable and convenient to the LRT station. And if you like night bazaars, this is it! Every Friday and Saturday, there's things to snap, eat, buy!

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Nice and clean and staff are friendly. Breakfast sucks a bit so go elsewhere

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The hotel is situated in a busy area with a 5 minute walk to the local station and a large supermarket underneath (opens daily at 1030hrs). The staff were fine and the booking waiting for us - which is very important when arriving late. The breakfast was just OK, mainly catering for Indian clientele. Overall an unremarkable one night stay - certainly […] not bad but not memorable either - an average 3 star hotel. Happy travels !! Pročitajte više

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Hotel location near LRT Very nice foods 5stars staffs services

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Was only in KL for 24 hours , arrived at hotel at 8pm (and went straight back out again)and left at 8am. Friendly staff at reception, gave me tips on what to do that night and next day. Room was nice, bed ok, did hear the guy in the next room a few times through the night. Room was clean, shower had alittle mould around edges, but clean. If i were to […] get a good rate again i there stay again. Pročitajte više

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This hotel is only 1 year old and the service is very good for a 3 star. Me and my wife enjoyed staying at starpoints hotel. Bravo.

Autentične Hotels.com recenzije gostiju

Very helpful and professional staff. Hotel is very clean and nice. Good breakfast. . Staff should remove the furnitures etc. stored in the emergency stairs. (Hopefully this will be done after this review and that is my intension of writing). Isolation between rooms could have been sligthly better, but no big deal for us. Surroundings is in an Indian […] part, and for us very exotic. Walking distance to several attractions, but city is not very walkable in our view. Pročitajte više

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I was satisfied and would stay again.

Autentične Expedia recenzije gostiju

Room: very clean and modern style Food: Free breakfast is FANTASTIC! We also ordered room service for dinner, and it was delicious. Bed: slightly hard, but not nearly as bad as other asian hotel beds. street: Its in the "indian" district and the street may appear "questionable" to the western eye, but is just fine and safe. location: A great mall […] "Cap Square" is a stones throw away. Containing a cinema, great cafe's, a brew pub and a international chain coffee house. Also, the Petronus buildings are not far and a clear view from the next street over. Staff: the night we were there, the staff were very busy helping people and were not quite as attentive as we would have liked. But, overall, they were very friendly. Pročitajte više

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Staff very helpful, tour desk in lobby. Got a free upgrade. Room looked new, bathroom clean. Bed was comfortable. Would definately recommend if location is not a priority.

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The hotel is OK, however the sourranding neighborhood is not nice at all. It is very close to the MRT, however in the middle of Littel India, so it is not nice to walk late at night.

Autentične Expedia recenzije gostiju

The hotel was in an area called little india, so all the food options in the immediate neighborhood were indian. So if you do not like masala, then you had better plan for your breakfasts and dinners beforehand. Otherwise, great service for the Executive Deluxe rooms.

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The hotel is placed in Little-India-district, very close to China Town, and 10 min. walk to trainstation. Very convinient. We stayed here during Ramadan, and this month a tear, there are market around thi hotel 24/7. It is not noisy, just a good experience. This is a good hotel to the price, and we would like to stay there next time.

Autentične Expedia recenzije gostiju

The hotel is placed in Little-India-district, very close to China Town, and 10 min. walk to trainstation. Very convinient. We stayed here during Ramadan, and this month a tear, there are market around the Hotel 24/7. It is not noisy, just a good experience. This is a good hotel to the price, and we would like to stay there next time.

Autentične Expedia recenzije gostiju

Star point hotel was conveniently located in "little India" It is definitely recommended if you do not drive . roads around the hotel are bustling with lives and roads to the hotels were either closed due to the weekend market or the roads are narrow and cramp.However, the rooms in starpoint compensate the inconvenience faced by us (we drove from SIN […] to KL) Rooms were clean. Heard from their staff that the hotel is less than 1 year old. Limited variety of food available for breakfast. But considering the amount we were charged, it was reasonable. Pročitajte više

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