The Sebel Mandurah - Mandurah

Got down graded, wanted a bathtub as specified, told room wasn't ready, shower had a leak every half hour water dripped on floor, that must be why a towel was left on floor in shower. The room wasn't dusted, surprisingly, No shower robes.The room needs redecorating ( wallpaper, ceilings, back of door, rusty shower fittings, room looked dated) for a […] 4 star hotel the room was sub standard. The food was overpriced compared to surrounding venues, you would expect a reasonable rate for guests, and as for a surcharge for delivering meals that was just cheeky. No spa??? Well we wont be booking again any time soon. Its a pity because I did read reviews before I booked, but thought some were a bit extreme, not so, I will try another Hotel in the future. Here is a tip if you haven't got someone's room ready... don't down grade them without offering them some form of compensation, try upgrading that would make the customer much happier. Pročitajte više

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Having spent three months in the USA there is no doubt the cost of accomodation and meals in Australian hotels is excessive. I would not go to Mandurah again, possibly by pass and go straight to Margaret River. Understanding that the costs there would be comparable but at least there are more things to do as a tourist.

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We thoroughly enjoyed our stay, and wish we could have stayed longer. The location is lovely, the room was so comfortable and easy to relax in. It's nice to have a big room for a change, and the balcony gave us some awesome views of dolphins in the water. Walking distance to everything we needed for a peaceful and relaxing break. Hopefully we will be […] back again one day! Pročitajte više

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Don’t know about the standard rooms as we were up graded. Our room was clean, modern and with good fittings through out. Fantastic views are available from both sides regardless of what floor you are on. Swimming pool is a bit small and with the conference/meeting room over looking it was a bit concerning. Great location for walking around the small […] bay with plenty of restaurants to choose from. The Sebels M restaurant was good value with fantastic food served all day. The friendly and helpful staff at the Sebel made our stay that much more enjoyable. If you are planning a trip to Mandurah this is an ideal place to stay because we will be on our next trip. Pročitajte više

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Staff very helpful, lovely place to stay

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Rooms were very large with excellent quality furniture. The rooms had nice views and great walking paths just outside the back door. Good supply of tea & shampoos. On the negative side, the shower floor was suspect. Not sure if tiles worn or not clean. Our room came with breakfast which was small and limited to a choice of 3 selections. Not enough […] food for a big eater. Pročitajte više

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We booked an overnight stay here, following a long haul flight from UK, via Singapore. It's under an hours driving time from Perth Airport, and so allows one to clear the city before too much exhaustion. It's a lovely hotel in a wonderful waterfront location. Large comfortable and quiet rooms. The staff are friendly, welcoming and efficient, and honest […] too. I unfortunately left my ipod behind in our room, and they contacted me very quickly, and then arranged to have it forwarded on to me. ( I wonder how many UK hotels would do this?) The food and drink available in the adjoining bar/restaurant are also very nice, albeit a little expensive. (Wednesday nights, are half price for bar meals) Having stayed overnight as we arrived in Perth, before travelling South for a week, we were so impressed that we re-booked for our return before flying out the following week, and we plan to return next year fro a longer stay. Pročitajte više

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Enjoyed the stay wish it was longer. The staff were very helpful and pleasant will return again

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Only stayed for 1 night. Not bad if modern is your style but the ensuite had no shelf to put your toiletries on and there was no soap in the soap dispensers.

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We did take advantage of the mini bar and asked the staff from a price list. When we checked out we paid with cash for the items used and were given a reciept. The following day I had a $50.00 pending transation levied against my Mastercard that held funds for a number of days before the charge was withdrawn / released. I do feel that we should have […] been advised that this was being done and I believe it was unneccessary as we had already paid in full with cash at the time of departure. Pročitajte više

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Arrived with family and shown to smoke-smelling room. Immediately changed to better room and received apology and bottle of wine. Staff were amazing throughout the stay and room was excellent, however, the pool does need to offer some shaded areas when swimming and housekeeping of guests' rooms sometimes didn't happen until after 3pm. Highly recommend […] to others. Pročitajte više

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Would loved to have stayed longer at the hotel as we found it ideal. We could park at the hotel and walk almost everywhere. Movies, markets and food venues all had easy walking access. Hotel is on the water so even if you dont pay extra for a water view, the view is great on the private balcony of studio room. Room was spotlessly clean and staff pleasant […] and helpful. Found great price on Expedia. Pročitajte više

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movies, room service too pricey- otherwise all good.

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My husband and I were in the room when a staff member opened the door without knocking. That was very intrusive. We told him to leave and come back. Charges for Movie on TV was very expensive at $15.00. Reception staff were excellent - friendly and very helpful. The restaurants and foreshore are within walking distance. Lots to do and see. Overall […] a very central and clean Hotel. A very relaxing time without the children for the weekend. Pročitajte više

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Excellent. Very convenient to shops and boardwalk eating outlets.

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Polite and helpful staff, lovely surroundings, would visit again

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enjoyed my stay nice relaxed hotel to stay in thanks( Sebel )

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Great hotel at a great location. Only gripe would be room service not starting until 6pm. After a long drive we were looking forward to something to eat in our room.

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We enjoyed our stay but found it difficult to find hotel as there was a lack of signage

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Overall a great hotel with superb customer service! LOVE!

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Excellent position overlooking the water, room was very comfortable and set up for disability access. Adjoining restaurant was convenient and of good quality

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We had a few issues on the first night we were there, broken air con for one, but it was dealt with quickly and professionally. We were disappointed when we moved to find out that our first room was a wheelchair accessible room and the bathroom was very basic. The second room bathroom was fantasic and luxurious, so we felt a bit put out. When we complained […] it was dealt with and we were happy with the result. Tip - when booking ask for a room with a bath as they don't all have one, and you might get the the "no frills" one we got on the first night. Would definately stay there again though, great location, beautiful views, lovely staff. Pročitajte više

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A very comfortable hotel with nice rooms and free parking in the public car park adjacent. A bit of a walk from the local eat street, around 15 minutes, but parking is easy if you have a car. We only stayed one night and didn't sample the hotel meals. The windows and balcony door open but do not have flyscreens and we were severely bitten by mosquitos. […] Our room looked over the carpark but other rooms should have a view of the harbour. It is an easy one hour drive from Perth. Pročitajte više

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The best thing i can say for this hotel, is location, location !!! To have the hotel, sitting right on the front of the waterfront, with a boardwalk to lead you right around the many restaurants, and on to the other side, of the foreshore was great. You can leave the car parked in the hotel carpark, as i did, as everything was so close by. Staff were […] very friendly, and accomadating at front desk. The only downside to this hotel, if any, i would have to say, is the pool area, and gymnasium. To be honest, the pool, looks so basic, just an old rectangle pool. maybe it could do with a facelift, to entice people down there. I mean, just go to any asian country, and stay in one of the hotels over there, and check out there pools. And the Gymnasium, is so small, and very limited. But overall, i would have to say, for comfort and location, this hotel, is a great way to enjoy a few days off, from the city life of Perth. Pročitajte više

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a great hotel in an excellent location, room was really large and very comfortable. Wouldnt hesitate to recommend

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The best aspect of this hotel is the board walk around the estuary which is just outside. This gives access to shops, restaurants,the concert hall and cinemas, all less than five minutes walking distance. The rooms were very clean and well maintained, but generally the decor was plain and uninspiring.. The restaurant located in the hotel complex was […] very expensive, but the great location meant that it is very easy to save money by eating else where. The down stairs bar was noisy on the Friday night we stayed, but did quiet down by 11pm. The staff were helpful and friendly, They did take a $50 bond from our credit card when we checked in, which took 3 days to be returned after we left, surely a credit card imprint would have been enough. Perhaps this is a reflection of problem customers they have had in the past. However, no major issues and we enjoyed our stay. Pročitajte više

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It was a rainy day when we arrived in Mandurah. It was the most rain that Western Australia had received in a long time. The hotel was a bright and cheerful refuge with an excellent room. After a beautiful bath and rest we set off for dinner at one of the nearby restaurants located around the waterfront. After a wonderful dinner it was a short walk […] back to the hotel for a very restful sleep on a very comfortable bed. We were disappointed that we could only stay one night, but we had to return to Adelaide. Stay there you'll be glad you did. Pročitajte više

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My partner and i stayed for one night in July, we picked this hotel for location and value for money. We found the room to be clean, comfortable and spacious. As the weather was bad for our stay we took advantage of the 12 hour movie deal and watched movies into the night, while nibbling on cheese and wine. Did not use the heated pool, but could see […] it from our balcony. Would recommend this hotel and would go back again. Pročitajte više

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There were three of us with separate rooms at the end of June. Almost no-one else staying at this hotel. Hard to imagine how Mirvac can get an ROI.

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My stay was only short but was made pleasant by the happy customer service people an the cdomfortable room , Thank you again

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We spent one night here on the way to Margaret River. The room was a king studio with river view. It was an unusually large room with great decor and fantastic huge balcony. Only a short walk to the restaurant, which had a great menu, service was probably a bit lacking but the food made up for that!

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This is a quality hotel at an affordable price. Staff are very pleasant and helpful and the adjacent restaurant available for breakfast and other meals is of a good standard - maybe a little understaffed in the kitchen - but good nonetheless. I would readily return or recommend.

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Location, hotel, room all excellent

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Very impressed with friendly reception and the helpfulness shown to others while I was waiting. All services seemed to be of a high standard and enjoyed brief stay. Have already recommended to friends as it is currently great value for it's setting and location. The hotel is very new but even so there appeared a great deal of pride in place by the […] staff, both those that were visible and those that weren't. Pročitajte više

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A large clean room with good views across the water. Good location and pleasant , helpful staff

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モダンなデザインの綺麗なホテル。 湾内の景色が素敵です。カフェやレストランもすぐ近くにあり便利。

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