Alpa City Suites - Mandaue

Quiet and clean.

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FOR ME, THIS HOTEL IS MUCH BETTER THAN SOME HIGHER RANKIED HOTELS. THE ROOM WAS VERY LARGE, AND VERY NICE. I STAY IN A LOT OF HOTELS EACH YEAR, AND THIS ONE WAS EXCELLENT.

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I would definitely stay here again when I go back to Mandaue. The staff was very friendly and the room very comfortable. Only minor complaint would be the restaurant. The breakfast buffet was decent quality and the afternoon dinner specials were very nice. The waitresses need a little more training.. they seem very unorganized. A very nice hotel  […] overall! Pročitajte više

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Overall experience was quite good. I would recommend this hotel. Small, clean hotel but location is kind of in a strange area, but taxis are cheap, only about 80 pesos to Ayala Mall and 70 pesos to SM mall. I just moved to Quest Hotel for comparison, and first impressions , Quest Hotel is in much better area, right next to Ayala mall, larger nicer hotel […] and rooms are more fashionable and comfortable..for similar price. The one thing I dont like at Quest so far is the ridiculous airport style security at the front door, Alpa City has a friendly secuirty guard but that's it, no hassles with you or your visitors. Pročitajte više

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Best price quality so far. Good decoration, good breakfast. Only problem is that I have been provided smoking room where non smoking was reserved.

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I fully satisfy with my stay at this beautiful hotel.

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We had a very nice room for our accommodation, newly renovated suite.

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It is very convenient to everywhere, people are very nice. Room are very clean including bathroom.

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3000 peso deposit upon checkin. And all of the people in our group were hit with bogus charges when we checked out - "missing towel fee", when towels were not missing (no one would steal those thin old towels); cleaning a "black stain" fee - not sure what it could be considering we were in the room only to sleep and shower..."worn out bathrobe", that […] we never even touchedalso they cheat the guests by not providing the higher priced rooms booked and prepaid (note all the other reviews). New hotel, so it is modern. Quite noisy - the roosters in the neighborhood are plentiful and noisy from 4am onward, so expect to be awoken. Location is in middle of nowhere - you will spend a lot on taxis to get to wherever you want to be, because you certainly wont be hanging out in the local neighborhood (it is residential nothingness). do your self a favor and get a better hotel near Ayala area - you'll be glad you did Pročitajte više

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Very comfortable and relaxed just the way you want things to be when you are staying in a hotel. Everything worked the way you would expect and the staff were very enthusiastic in their duties. My wife and I were both extremely happy with our stay at this hotel and have no need to look elsewhere if we need to stay in Cebu in the future :-)

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Booked an executive suite, was given a standard room, incompatible with our booking. After a return call, we were moved.to the executive suite. Prior to check out we called front desk. Staff came up to check the mini-bar etc. We arrived at the front desk, requested a cab to the airport. Suddenly, presented with a bill for a can of coke and one bath […] robe 'condemned'. Asked to see the robe; we waited 15 minutes for that robe. The white robe appeared to show normal use around the neck. It was this that they pointed to as the single reason it was condemned. I took strong exception, the conversation continued among the staff in their Tagalog language. Suspecting a shake down, I asked for a translation of what was said. I was ignored. I offered to call the US Embassy for assistance, the conversation shifted to the coke. We were dismayed at the tone and continued demands. The difference is that the one can of coke found in the mini bar have the name Alpa suites marked on the side. We purchased our own cokes and apparently mixed ours with theirs, still the contents were identical. It was because of that difference; that we were being charged. After a total of 38 minutes we finally took a taxi from the door man. Suggestion: Hotel, post signs to guess to inspect the contents of the fridge, linens, robes slippers etc., prior to use. This was my 6 trip to Philippines, 4 to Cebu, this by far was the worst hotel experience ever encountered. Pročitajte više

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Everything great, only complaint is breakfast dishes were not kept hot, and meals at restaurant very average of an evening. Service is wonderful, friendly and efficient and room lovely.

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Good value for money here, the staff here are friendly and efficient, very clean hotel, and the foods were niceand I have to say the laundry service was A1. We had a minor problem with the hot water and this was fixed very promptly. The king size bed was a bit of a let down (2 singles pushed together) but was still comfortable. Overall I would recommend […] this hotel and I would stay here again. Pročitajte više

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as always, it's a pleasure to stay in Alpa City Cebu.

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This hotel is over rated...the standard room was really small..so i had upgrade to their to "royal suite" which had nothing royal about it.

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The room was clean and the service very prompt and courteous. Food in restaurant not the best.

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The stay was fine except not having the royal suite ready for the first night. They did give me a refund for the diference. Other than that I had a great stay.

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Most of the international brand in Cebu are really pricy for what it really are. I think is a good compromise between a city hotel and a good standard hotel, it's clean, the room is comfortable, staff is pleasant.

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excellent hotel, friendly staff, didnt try the food, but everything else was perfect.

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The shower was dirty and had mold and alot of hair on walls. Telephoned front desk for housekeeping or a change in room..no one showed. I deicded to leave hotel due to lack of housekeeping, dirty room. I was charged an extra night due to the "last minute" change. WOw, i am been charged for not wanting to stay in a dirty room??? Never again, beware of […] this dump! Pročitajte više

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A great choice for a stay in Cebu. A cheap 70 peso taxi ride to shopping at the Ayala Mall or to central Cebu. A safe hotel with nice clean rooms and friendly staff. Buffet breakfast was quite good and the menu changed daily. Will return on my next visit to Cebu.

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The Hotel was better than I expected and the rooms were clean and comfortable. The staff was very helpful and I rarely had to open the door when entering or exiting the hotel. The taxi drivers all over Cebu know where the hotel is located and that's big plus to me, also there is a small laundry service located just a short walk from the hotel if your […] stay is extended like mine was. Pročitajte više

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Excellent hotel, great staff, lovely room ! Only minus is restaurant, food consistently overcooked. Buffet breakfast only average.

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I stayed here on the final night of my trip. Very clean. Modern. Spacious. Fast service. Polite Staff. No faults that i can think of.

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More than 3-star hotel. The facilities and food is good. We stay at Royal Suites and feel comfortable as well as sleep well every night.

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Comfort at a reasonable rate. Very clean and spacious rooms. Staff service very good. Always accommodating with a smile. Just a few minutes away from city sights.

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Alpa Suites is located in a busy intersection and there are some conveniences around. The hotel itself is modern and rooms are spacious and clean. Air conditioners were cold and water was hot, something not always a certainty in Philippines. I would recommend anyone that wanted a longer stay to use this modern and nice condotel!

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|We enjoyed our stay, staff very helpful and friendly, breakfast was buffet, very good. Also it is convenient to the shopping mall Ayala Centre. For the price we paid it was worth it.

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i stayed 4 nights and it was grate better dan 5 star hotels and its close to sm mall, grate staff

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Extremely well presented and looked after hotel, rooms we have stayed in have always been excellent (deluxe rooms), rooms cleaned every day and well stocked, hair dryer in bathroom for ladies, large fridge for keeping drinks cool and microwave for re-heating food if needed. This is in my opinion one of the best hotels in Cebu for the money, yes there […] are better but they are also twice the price!! This gem is only cheap because of the location, but taxi's are very inexpensive in Cebu, so it doen't cost much to get around. I would recommend this hotel to anyone wanting comfort at an affordable price. Pročitajte više

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Great hotel and very accomodating front desk clerk. All staff are polite, from the security guard to the chamber maids. Good selection of buffet b/fast, though I guess it need to serve american b/fast selection. Rooms are clean and aircon is cold. Its a new hotel located not very far from the CBD(10mins) away by taxi. What I like most are the room amenities. […] Microwave oven,& complete utensils. Toilet and bath is clean and wider then conventional design, though the shower needs to have glass enclosure. Will definitely stay there again! Pročitajte više

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I liked virtually everything about the hotel. It´s quite new, the rooms are big and comfortable, the breakfast buffet is big and of very good taste. The staff is extremely friendly and helpful. I stayed for more than 1 week in july 2011 and the next time I return to Cebu I will most likely stay there again. The price is not the cheapest, but the value […] is definitely there. Alpa City Suites is slightly outside the city of Cebu but the center can be reached by taxi at a fare of app. 1 Euro. SM Shopping Mall and Ayala Center are conveniently close. Pročitajte više

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The surrounding area is not appealing but its location is very convenient. Lots of taxi available and most know where the hotel is located. Definitely will return again- value for money with a very unsual and pleasant room set up - medium size fridge, microwave and sink and an aircon that works very well. A basket of small tit bits to eat and selection […] of soft drinks in the fridge- nice touch and convenient if one is hungry- we didn't use it but nice to know its there. Nice attention to details like the wooden hangers and a large safe deposit large enough for a laptop. We arrived early at the hotel 5am and we had 4 rooms booked- they were nice enough to allow early check-in at 9am- not many hotels will do that free of charge Excellent wi-fi - fast enough for 6 people to be online at the same time- though only available at the lobby Breakfast - quite good selection of hot/cold dishes with soup and egg station. Also its good that they change a little every day- gets kind of boring if its the same stuff daily on our last day saw the construction for new ayala mall near the hotel- even better Summary- very good, above ave for it level, very clean and enjoyable to stay Pročitajte više

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An excellent hotel with top quality staff, very affordable restaurant and service, very comfortable rooms and surroundings - 20mins max to the airport by taxi and far superior to any of the hotels in the airports proximity - I will be using Alpa again.

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Much nicer accomodations than we expected, everything seemed new, including bathroom/shower facilities, air conditioning, flatscreen TV, electronic roomkeys, storage cabinets, kitchenette w/sink and large fridge - very unusual for rooms in this price category. Free breakfast of exceptionally good quality and variety of items, including delicious omelets […] on request! Staff went out of their way, not only to being attentive to our every table need at meals, but also to converse with us and show genuine interest in our being there. Lunch and dinner selections are EXCELLENT - I highly recommend their sinigang and beef ribs kaldereta - the best I've ever had! The hotel employs a very friendly, well-organized and well-trained staff, which made the overall experience very satisfying - we would not consider staying anywhere else next time we visit Cebu, which we do about every year or so. Also very close (P65 taxi ride) to SM shopping mall, which has many nice restaurants, beauty salons, Starbucks, every kind of shopping experience - a destination in itself! Also, they have a clean, late-model, air conditioned van service to the airport for hotel guests - only P500 - much better than a taxi! Don't hesitate to choose Alpa City Suites Hotel for your Cebu headquarters, and give them our regards! Pročitajte više

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I loved the room here - nice desk space for my laptop and free high speed internet. In room safe, large bathroom, nice bed, good aircon, refrigerator, microwave, dishes, silverware and sink. Breakfast buffet is excellent and food for lunch and dinner is great too. Not far from SM Mall and a massage parlor within walking distance. No pool or game ro […] om. Pročitajte više

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I can't say enough good things about Alpa City Suites, but the 5 stars should say enough; you can probably find a fancier hotel in Cebu, if that's what you're looking for, but if competent, friendly service, first-class cleanliness, convenient location (P65 taxi to SM), quality of food service and attention to detail and abundant security are important, […] you will not be disappointed. For the money, I don't think you can beat this hotel for all of the above. My compliments to the entire staff for their professionalism and dedication to making our stay pleasant and enjoyable! We'll stay there for certain next time we visit Cebu! Pročitajte više

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This hotel is conveniently situated being near to the Ferry Terminal and an inexpensive taxi ride from the Airport. The staff are excellent and very helpful. There is a good coffee shop/restaurant with reasonable prices and choice. The room are comfortable and fair value.

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staying in your hotel was a very satisfying one. the staffs were very considerate and approachable. The place was very and peaceful. And what i like most was their complementaries :). W e have no regrets of staying here in fact we will recommend this hotel to our friends who are planning to have their vacation in Cebu. Thank you very much for your warmth […] accommodation. Pročitajte više

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The property is clean but room size is small. Breakfast is boring. Location is a plus.

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Very good service staff very friendly good security, my stay was very pleasent good food in cafe and friedly. I will be back on my next stay. Thanking you keep up the good Customer Service. Tony.

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The hotel was very comfortable and very clean. The staff was friendly and helpful and always smiling. The hot buffet breakfast was well maintained but the food was a little salty for our taste. Need to put information in room as to nearby beaches and tours. We would definitely stay there again and recommend to anyone travelling to Cebu.

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I stayed at the Alpa Suites for 2 days before and after I went to Boracay great room medium size fridge not a minibar microwave flat screen very good choice for a good price

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Very nice rooms for the price big bed fridge microwave close to shopping good staff no wonder no. 1 trip advisor in Cebu City

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