Arden City Hotel - Special Class - Istanbul

it was very good but the rooms were smal

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The hotel was in a fantastic location. Most attractions were walking distance away, although we did not have to use the transport regularly we had the tram 5 minutes walk. The hotel was clean, room size a bit small, breakfast buffet did not have a big variety and you had to pay for fresh juices. The most disappointed thing was the language. We found […] it very hard to communicate with some of the reception staff. Pročitajte više

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I will rate it 2.3 out of 5

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This was one terrible experience that soured an otherwise amazing vacation. I had to extend my stay in Turkey due to Hurricane Sandy in US, but my wife and daughter were planning to return to India. Hence we arrived at the hotel, having booked a single room for myself. When the reception clerk saw three of us, he accused us of trying to have all three […] stay in the room, despite our explaining that my family was there just for 2-3 hours. Refused to allow them upstairs even to freshen up and acted extremely rudely. We asked for the manager who ultimately let them go upstairs but was equally rude. I had prepaid through hotels.com else would have taken my bags and left right away. They are in a great location but there are many other hotels in same area and price band, including Hotel Uyan, where I had a truly wonderful experi Pročitajte više

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the hotel is located just two minits walk from aya sofia and sultan ahmed the rooms is good but make sure you get rooms in the higher floors they are much better and nicer view, other wise the hotel is good.

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This hotel was very close to all the major tourist attractions (the grand bazar, the blue mosque and the hagia Sophia) they also were very helpful in giving directions to other places around Istanbul (any other mosque or the spice bazar). It is also on one of the main streets making it very easy to find, in the curving rarely labeled streets of Istanbul. […] The hotel its self was clean, comfy and had a nice breakfast buffet. Pročitajte više

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Istanbul is an amazing city and having been there before, I read some reviews & thought I would pay a little extra than normal and stay at this so-called 4star hotel.  It is a decision I regret. The room I booked on expedia was described; '1 double1 BedDown blanket. Sofa bed. Windows open to view of the city, garden, and sea. Desk. Flat-panel television […] with satellite channels and DVD player. Complimentary wired and wireless Internet access. Laptop-compatible safe. Minibar. Ensuite bathroom includes shower with jetted bathtub and handheld showerhead. Air conditioning.' Initially I was placed on the second floor in a dull and cold room. Outside view was depressing.The air conditioning did not work, so I was cold (as it was snowing outside). When I raised this with the receptionist he told me he couldn't do anything and put the phone down. Furthermore, I had taken a number of dvd's to to watch but I was told no rooms have a dvd player. There was no jetted bathtub. I found the reception staff and porters unfriendly and abrupt, who showed no enthusiasm or initiative. I raised my concerns with the manger of the hotel (Ms Sevinc), who to her credit was pleasant, and moved me to the fifth floor with a better view (same class of room). This room was slightly more spacious, and the air conditioned worked but the shower door did not close and the water came out hot and cold. The bin was also left full.  I did not want to be seen as a difficult guest so did not complain any further.  Pročitajte više

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The hotel location is the best thing about it. It'was walking distance to alll attractions which we loved. It was clean however, the room was small, no room for suitcases. They do have stoarage but floor space in the room and I guess in such very busy neighbourhood space is rare. Over all, great place I would book again.

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Great Location, but to small bedrooms.

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Great Location, but to small bedrooms.

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The hotel is in a great location, within 10 mins walk to the major historical sites. The room was small, but clean and comfortable. There was a full brekfast with a variety of items. Staff was helpful, whenever I asked for help. I'd stay here again and would recommend this hotel to my friends.

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This Hotel very bad staff like room cleaners and reception. The room cleaners,he comes every day and knock on the door two or three times and he wants to clean up, he week me several times a day .. I told him that I do not want cleaning while I'm in my room. I told the hotel reception that I don't like tike taxi and I don't want a taxi.I take taxi self. But […] they booked a taxi anyway!!!??? Hotel staff would earn mony on customers when they booked a taxi. be careful with the staff. Hotel have good location with very small room. Pročitajte više

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Hotel in good location, extremaly close to all major turistic points such as Hagia Sofia (1 minute walk), Blue Mosque (2 minutes walk), Grand Bazaar (5 minutes), Hypodrome. Rooms nice, clean, quite, nice decoration and furniture but small in size. I hated the bathroom- it was cold and windy in the bathroom and it was too small, escpecially the shower- […] I could hardly move when taking the shower. For 3 days stay we were given free one entry to sauna/turkish bath in hotel next to. Breakfast buffet was nice but the choice of ham and cheese could be better (medium quality of products) Pročitajte više

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There cannot be a better location for a hotel in Istanbul. The entire hotel is very clean, perfectly maintained, and looks absolutely spectacular.

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at the first day of of arrival they told me that they are performing maintenance in the hotel and transfered me to another hotel, in the next day they transfered me back to the hotel but they didn't gave me the same room that i saw.

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HOTEL IS IN GREAT LOCATION IN ISTANBUL IF YOU WANT TO STAY IN EUROPIAN SIDE OF ISTANBUL.IS WALKING DISTANCE FROM AYA SOPHIA, BLUE MOSK, AND GRAND BAZAR. ALSO YOU CAN WALK T MAIN STREET WITH TRANVAI, AND THERE IS A LOT OF RESONABLE PRICED SHOPPS.AT THE EVENING YOU CAN STAY ARROUND HOTEL, THERE IS A LOT OF RESTAURANTS , SO YOU DONT NEED TO THINK IF IS […] SOMETHING YOU CAN DO THERE.AND IS LOCATION MORE FOR WEST TOURISAM, THAN FOR EAST EUROPIAN TOURISAM.I WILL SAY MORE SAFETY AND SECURITY.. SMALL AND CLEAN HOTEL, WITH BUFET FOR BREAKFAST.FOOD WAS TOTALY OK.. ROOMS ARE SMALL, BUT IF YOU DONT SEE YOUR SELF SPENDING A LOT OF TIME IN ROOMS, THEY ARE GREAT FOR THE MONEY YOU PAY.IF YOU DONT NEED MORE SPACE, QUALITY IS GOOD. I AM WORKING FOR HOTEL INDUSTRY.THIS IS MISSING JUST AMENITIES AND ACTIVITIES TO BE 5 STAR HOTEL.BUT YOU DONT NEED THAT IN ISTANBUL Pročitajte više

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Kamer was netjes en schoon. aardig personeel, locatie van het hotel was goed. 1 klein min puntje bedden waren best klein.

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an incredibly nice place. area was the best. breakfast could be a little better, it was too little options. very nice staff, helpful. when we checked in, we got an incredibly small room that I immediately wanted to change and they did

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Wir hatten hier ein paar schöne Tage. Das Hotel ist sauber, die Zimmer etwas klein, jedoch schön eingerichtet.

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ontbijt is correct, prijs kwaliteit OK, badkamer kan beter.gratis gebruik van Turks bad. goede restaurant in de buurt. goede ligging

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インターネットが完備されていればなおよい。それ以外は満点。スタッフは皆、笑顔で迎えて入れてくれた。また泊まりたい。

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Ideale Lage im Historischen Zentrum zwischen Hagia Sofia und Großem Basar. Nur ein paar Schritte zu den wichtigsten Sehenswürdigkeiten. Tramhaltestelle auch ganz in der Nähe um zum Beispiel zum Galataturm oder Taksimplatz zu kommen. Frühstück ok und viele Restaurants in der Nähe. Zimmer zwar klein, aber im Bad genügend Ablagefläche und auch eine Badewanne […] mit Dusche und Duschwand. Wunderschöne Dachterrasse zum Mittag- und Abendessen oder auch nur für einen Kaffee oder Drink. Pročitajte više

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hotellet var rent o bra lite seg ac men den fungerade. mycket bra läge ,frukost ok men inte världsbäst

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Hotel muito bem localizado, possui excelente vista do bar no terraço. Quarto muito pequeno e apertado.

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Per un albergo con 4 stelle non va bene che: - non cerchino di trovare un' altra lingua oltre all' inglese per comunicare - la camera benché richiesta esplicitamente matrimoniale viene data a 3 letti di cui uno è accostabile ma non diventa matrimoniale, non ha comodino né illuminazione - l' aria condizionata venga resa efficiente solo dopo reiterate […] sollecitazioni - la tenda sulla finestra semi staccata e così è rimasta - l' atteggiamento del personale si sia dimostrato poco cordiale tanto da non salutare quando si esce o si entra - la colazione abbondante ma di qualità deludente (non esiste neanche il caffè turco e per avere una spremuta di arance vengono richiesti 2 euro) - Ristorante panoramico fuori uso Pročitajte više

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au check in , la chambre donnée était minuscule comme celle des 7 nains, puis aprés notre réclamation,une chambre plus grande.Bon service et propreté mais odeur(friture) provenant de la cuisine passe par l'aération de la salle de bain! petit déj convenable mais café et thé à proscrire!personnel agréable et bonne situation de l'hotel.

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La ubicación y presentación del Hotel es inmejorable, lo recomendamos para su visita a Estambul

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ottima posizione, wifi ben funzionante, personale cortese. camera un po' piccola, colazione dignitosa

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This Hotel very bad staff like room cleaners and reception. The room cleaners,he comes every day and knock on the door two or three times and he wants to clean up, he week me several times a day .. I told him that I do not want cleaning while I'm in my room. I told the hotel reception that I don't like tike taxi and I don't want a taxi.I take taxi self. But […] they booked a taxi anyway!!!??? Hotel staff would earn mony on customers when they booked a taxi. be careful with the staff. Hotel have good location with very small room. Pročitajte više

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El hotel está situado en una zona tranquila y cerca de los sitios turísticos más interesantes. Volvería sobre todo por su situación en esta zona, llena también de buenos restaurantes, terrazas y ambiente español.

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Hotel in good location, extremaly close to all major turistic points such as Hagia Sofia (1 minute walk), Blue Mosque (2 minutes walk), Grand Bazaar (5 minutes), Hypodrome. Rooms nice, clean, quite, nice decoration and furniture but small in size. I hated the bathroom- it was cold and windy in the bathroom and it was too small, escpecially the shower- […] I could hardly move when taking the shower. For 3 days stay we were given free one entry to sauna/turkish bath in hotel next to. Breakfast buffet was nice but the choice of ham and cheese could be better (medium quality of products) Pročitajte više

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Hotel pulito e molto comodo perché in posizione molto centrale.

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Os quartos realmente são pequenos, principalmente para os padrões americanos, mas a vista da janela é incrível, com a Hagia Sofia a 500 metros. O quarto era muito limpo, mas dependendo do horário saía um cheiro de esgoto do ralo do banheiro. A internet é grátis, mas o roteador do nosso andar, o quinto, não estava funcionando e o sinal estava fraco. […] Precisávamos ficar perto da porta do quarto para conectar com o sinal do sexto andar. O serviço é atencioso e rápido. O café da manhã é honesto. O destaque fica por conta de duas coisas que fazem desse hotel uma ótima opção: Ver o pôr-do-sol no maravilhoso terraço de frente para a Hagia Sofia e a Mesquita Azul, tomando uma cerveja Efes (local) - um dos melhores pontos da cidade para fazer isto... - e pela localização, o verdadeiro destaque do Arden. Estivemos em Istambul por 3 dias e não pegamos nenhum táxi, a não ser para chegar e sair para o aeroporto. O hotel fica a 500 metros de todas as atrações que realmente importam em Istambul. A uma quadra da cisterna, da Hagia Sofia e da Mesquita Azul. A 3 quadras do grande Bazar, coluna de Adriano, palácio TopKapi, museu arqueológico e da região dos restaurantes. A cinco minutos de caminhada do porto de onde sai o passeio pelo Bósforo. O que economizamos de táxi pela localização do hotel, gastamos em bons jantares e em Baklavas... Releve o tamanho do quarto. A localização realmente vale a pena! Pročitajte više

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à part les jus en poudre pas forcément très bons et le café instantané nescafé du petit dej (buffet) le reste est au rendez-vous. L'hotel jouit d'une bonne terrasse avec une très belle vue ou vous pourrez boire un expresso, thé turque ou diner.... Les chambres ont tout le nécessaire même si ce ne sont pas les plus grandes que j'ai connu L'hotel est […] idéalement situé (proches des différents points touristiques et du tramway) Pročitajte više

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Very good hotel , perfect location for sultanahmet but to small rooms

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