Citin Pratunam Bangkok Hotel - Bangkok

Overall service is good.but the blanket quality is not good, hot.

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The staff are very friendly, approachable and knowledgeable.. Best place to shop. Walking distance to platinum mall. Quite a no of muslim halal food around pratunam area. Worth my stay in citin pratunam hotel.. And thanks to all the staff that make my holiday happening!

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The hotel is within walking distance to Platinum Shopping Mall. Concierge, Tour Desk, Front Office, and everyone else was friendly and helpful. Special thanks to AE at the Concierge who was really helpful in assisting us to navigate in the City and providing great recommendations to local mookata joint! Comfortable stay with free wifi in the rooms!

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The service by the hotel staff is really awesome! Totally did not regret staying there even though it seemed cheap. On the last day, when my partner and I are coming back to Singapore, one of the staff actually escorted us to one of the sky train station and told us how to take the train to airport. It is really rare to see people like that. And we […] tipped him a lot of course. Good service!!!! :) Pročitajte više

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Citin Pratunam is a 3 star hotel. The cleanliness and comfort of the room is beyond my expectation. Taxi drivers are familiar with the location. Free tuk tuk service to the main street (alighting point is directly opp platinum mall). I like the location of the hotel. The food street, the massage, the convenient store and the money changer are just right […] below the hotel. Walking distance to local street market and platinum mall. I will definitely come back again. Pročitajte više

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Late check in and was allocated to building 2 which lobby was under renovation. Was a lil scary as there isn't security at building 2, plus we were given 4th floor room right infront of the dark stairway to 5th floor. The room's furniture was worn down, Formica was peeling off and the TV was slanted.

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Good location as it's near to few famous market like platinum mall. Disappointed as it's under renovation during my holiday there

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Hotel needs to be updated. Very small rooms. You are close in the box. Windows don't open No veranda or patio to spend little time outside

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Decent Hotel Good location, near places we wanted to visit.

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nice location plus walkable distance to platinum mall. highly recommended for all.

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its good if you are a light traveller as it is not very accessible by taxi as it is hidden in a lane but if you asked around the traders who plies their trade around the area will lead you there. if you have heavy luagage then not advisable unless you go by tuk tuk although the hotel provide free tuk tuk service to the nearest airport rail station !!!! […] Very convenient and plenty of food round the clock !!!! will never feel hungry anytime of the day. average meal per day only 30-50 bahts !!!!take the Airport city line only 40 bahts and takes only 20 minutes!!! I stayed 2 nites at the hotel and shifted to the nearby Baiyoke sky hotel on the 3rd day as it is the highest building in bkk (84 storey) . The hotel even offered for free to carry my luaggages (4 luaggages total 55kg) to the next hotel which is about 300-400 meters away and the area is crowded with shoppers). !!! very service oriented !!!!!! keep it up !!! Pročitajte više

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very comfortable. plenty of local food choices and for shopping all around

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The hotel is good and clean. They also have a gym and spa on the 8th floor. It near the shopping area of Pratunam and therefore it is very convenient.

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The hotel room is very clean and the staff makes an effort to help with any glitches in the room asap. The hotel also provides transport to the nearest Platinum Fashion Mall at every half hour interval. It is super convenient and has access to various local food outside the hotel. Overall very satisfied with the stay except that the hotel walls are […] super thin so you can practically hear everything that is going on in your neighbour's room. Pročitajte više

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The response of the hotel staffs are pretty slow.

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This is a budget hotel situated Near Baiyoke Sky. Walking distance to platinum mall. The staffs were friendly, the room is clean and most importantly it has free Wifi in the room. Not many budget hotels have free in-room wifi. Some expensive hotel even charges for room wifi. Definitely will stay in this hotel again soon.

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Great hotel, very comfortable. Nice & helpful staff. They do speak some English but you may have to be patient with some of them! Location is very difficult to find. My advice is to print out the map on Google where it pinpoints the hotel location, as it includes all of the alleyways. It's not far from the train station but sometimes there are no pavements […] and the narrower alleyways are single lane for both the traffic and pedestrians so if you have lots of luggage it can be difficult! I was going to go down one alleyway but a local advised me against it and said to walk around?! However, taxi drivers do not know the hotel or address. I even printed out the address and a map but it did not help. Also, obviously not all of the taxi drivers speak or can read English ;) Just ask for the train station or Baiyoke tower and then walk from there. I ate in the restaurant once for dinner and once for breakfast. It's an Indian vegetarian restaurant and the curry was really good. They have some 'Chinese' options too. It's very cheap in comparison to UK prices. Breakfast was fruit and curry and toast amongst other things. I chose this hotel because I am vegan so thought it would be useful for me however the staff did not know what vegan meant and when I explained, they weren't very helpful apart from 1 guy but he wasn't always there. I read on a site when researching that they offered vegan breakfast and this is not true. Pročitajte više

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i've stayed here for the 3rd time. prefer this hotel because of its location. lots of street food stalls outside and along the street. walkable distance to shopping places like pratunam market and platinum mall. there are some street stalls on its way out. but i was kinda disappointed with its shower tap. it turns between warm to pretty hot by itself […] thus it was kinda disturbing. they have removed discovery channel & animal planet. left with 2 chinese channels to keep us entertained for the night. this was quite disappointing. overall the service is good and am happy with the cleanliness. the staff are friendly and helpful. Pročitajte više

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Stayed for 4 nights. Staffs were friendly & helpful. Cleanliness of rooms are excellent. Conveniently situated near pratunam market (5 mins walk) & platinum mall, with alot of vendors along the streets selling food. Hotel provide free tuk tuk service to nearest BTS station. Will definitely stay there again.

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The excellent service staff made up for the less-than-perfect condition of the rooms and hotel.

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The hotel was small but cosy, clean with all basic amenities. Staff was well versed in English, which was really commendable. They were also really helpful and always ready to assist us.

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Convenient as it is near to pratunam market and platinum mall. There is also a tuk tuk which will bring you to the nearest MRT station or platinum mall. Hotel is in a small street, so it might be a little difficult to locate and not many taxi drivers know where it is. Overall value for money.

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Generally this is a newer, cleaner and better 3 star hotel for couples without kids. Room is considered small for BKK standard but it enough for a couple. Decent space to put your shopping stuff, 1 luggage and a dressing table. However, there is no space for a small dining table or an extra chair, so when you buy stuff from the roadside stalls, you […] have to either take turns to eat on the dressing table or sit on the floor to eat. Generally I will give it a thumbs up for their condition and service. Pročitajte više

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Had a very nice stay, able to discover Bangkok. Best part of stay was for me all the Indian restaurants close by as they offer familiar vegetarian dishes.

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The free wifi was very much welcomed though during my stay the connection failed several times. The neighborhood can be quite dirty cos of the food stalls along the street. I will like to commend on the staff who gave us the tuk tuk ride to as close as possible to the halal restaurant that we had to go to and the receptionist who took note of our bookings […] that were quite confusing. Pročitajte više

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It is located in not the most beautiful streets but for the price I paid I believe it was of good quality to stay at. 3 of us stayed in one room and the extra cost I paid for the third person was adequately met. The foldable bed was very comftable and along with this a third persons amenities were also provided. The staff are very friendly and always […] responded in a friendly manner to any of our requests. I also took my laptop with me and the staff were very helpful in connecting me to their free wi-fi internet. There are also 3 computers with internet access in the lobby which can also be used for free. I am an indian vegetarian thus the Sagar Ratna restaurant attached to the hotel was very good. I would definitely reccomend it to those who have special dietary needs. Overall, brilliant hotel experience Pročitajte više

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when we checked in, front desk was saying that the room with the bathtub is not available and if we wanted, we will need to move in the next day. We agreed, and checked into the room for the first night. We deposited with the Concierge desk and requested for them to move our luggage into the room when the room is ready.While the girls and I were shopping, […] my partner and his friends went back to the hotel for a rest in afternoon after 2pm. Front office told him that the room is not ready, so he had to go to one of the boy’s room. At 11Pm when we went back, the room was ready, but our luggages were not in the rooms. When we went into our new rooms, to an even greater disappointment – there was no bathtub AGAIN... Apparently, a few other guests were making complaints to the Front Office as well.Cleanliness of room/hotel- Looks like it’s been operating for about 10 years. Housekeeping did not replace our towels. Quality of service – not fantastic at all. You can get better quality service for the price. Hotel Staff over promises, under deliver. Hotel amenities – very basic. Only shower gel and shampoo, shower cap and cotton buds. Please bring your own tooth brushes and tooth paste. Hotel location – Good for shopping, but one thing, it’s located further in than Budacco and the massage parlours, and you will need to walk through a lot of street stalls. Pročitajte više

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Hotel is great, the staff is very friendly and everyone speaks english. Shopping centers in walking distance as well as places to eat. Try some of the food from the street vendors along the street it is very good and very cheap. I will be returning to Bangkok in a month and will be staying at this hotel again.

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Pros: - Free wireless internet in the rooms at a fairly ok speed - Clean and stylish rooms - Location is good if you want to go shopping near Pratunam - Close to the airport link station - Free complimentary tuk tuk service for short distances Cons: - The rooms were a bit too small. There were no entrance area in the room - I found a few ants in the […] room - View isn't that great - No breakfast available Pročitajte više

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Clean hotel with friendly staff. Conveniently located in pratunam area.

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Its located in a small lane near to Budacco Hotel. They provide tuk tuk transport to opposite Platinum Mall between 8am to 8pm. Can cross a overhead bridge and walk abit to reach. There are lots street stalls near the hotel. Bought 20 baht earrings, casual tees and dresses all below 200 baht per item Its just that taxi drivers have probs locating […] the hotel. Its next to Pavilion Pratunam. Pročitajte više

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very bad, except the free TuTu and the driver.

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The hotel was nice and clean - it has two buildings wich is next to eachother with two different entries The hotel lacked charm and cozy factor by the interior. Its located in the middle of the pratunam in a busy street. Which i found was nice - the street had different cheap food close by. The room is clean and nice witht a standard clean room would […] be with tv and everything. Here i fellt it lacked thst charm and cozyness as well. But overall very comfy We found a bargain deal for two persons and for that price its good place to stay of u want a clean place The workers are helpful and polite - they have picolos which will help ur bags to your room. They have "spa" and a gym on top floor in one of the hotels. The spa was quite, not so happy workers and actually it wasnt a spa its more a room where u can get same type of massage u would find in the streets. Pročitajte više

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To get to this hotel, you have to go through a few tight streets, which look a little rough. As others mentioned, the rooms are small but perfect for couples or singles that are just there to sleep. BTW, best bed I've had in Thailand. Very, very firm, if you like that style. Staff was extremely helpful and plenty of taxis and tuk-tuks around. Would […] definitely stay here again. kcm Pročitajte više

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After a less than happy experience with a Citin hotel in Kuala Lumpur, I had downgraded my expectations of their hotel in Bangkok. I was pleasantly surprised. The Citin Pratunam was modern, clean and well maintained. It was also surprisingly quiet considering its location in a busy market and commercial area of the city. (The only noise was from other […] guests coming in the worse for wear at two or three in the morning). The only problem was finding it - make sure you download the Expedia location map and can locate it on your street map. Pročitajte više

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