Plantation Bay Resort and Spa - Lapu Lapu

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The hotel was beautiful and had lots to do within the resort.

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Stayed Jan 2013, resort looks amazing. I recommend getting a lagoon side room to fully enjoy your stay. Some minor details could be better, like putting more water in the room for one and maybe train the staff to be attentive to guest. The resort has a very relax feel to it, and since my room is right at the edge of the water I ended up swimming till […] 1 am. Pročitajte više

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Great facilities at this resort and lovely attentive staff. However, you get a feeling that the owners or management try hard to get as much extra money out of their guests. Everything is overpriced at the resort at 40% to 50% of other hotels we were at. Even by comparison to a 5 start Sofitel resort in Manila, Plantation Bay was expensive. On check […] in there is a condition that forbides a guest from bringing in any externally purchased food or drink - ridiculous condition. So you can't buy beers at Pesos 40 to 50 from outside instead of being charged Pesos 165 plus 12% VAT plus 10% service charge = P201 They took reservations for the theme dinner but did not set up enough tables and places, so many guests had to wait 30 to 40 minutes before eating, at which time a lot of the buffet food was gone and was NOT replenished by the hotel. So you felt rather cheated and inconvenienced by the whole process. We were advised the dinner started at 6.30 pm but when we arrived at 6.35 pm, it looked as if the guests there had been dining for some time already Free airport transfer is on offer but when we asked about the airport transfer, the staff immediately told us the charge for the transfer instead of pointing out the set times for the free transfers first The hotel charges a 10% service charge on top of everything and the staff are not to be tipped as a hotel policy Tour / activity charges are very expensive. Kayaking is around the lagoon pools and not in the open seas Pročitajte više

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The whole resort was exceptional the staff were awesome It was a shame we could not tIp because they deserved It. the food excellent although the range was perhaps a little limited. My only complaint would be that although the rooms are non smoking someone had been smoking in my room and the smell was in the aircon unit I was there for 5 nights andIt […] was very bad for the first 3 and tolerable though still smelly after that. I would highly recommend the resort and would return there Pročitajte više

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Hotel is not crowded, the pools were nice, the lagoon was steps away from my room, but I wished it had sand on them like other lagoons I've been. I've swam on both pool and lagoon, and I really like the privacy I have when swimming and not fighting over beach chairs like other crowded hotels. The Filipino breakfast buffet was great! I went the next […] day thinking they have the empanadas, and the sweet mangoes, but they have different kind of buffet! I guess it changes everyday! I love that you are not required to tip, that way they don't expect you to give money each time you ask for help! I didn't like the idea of paying extra for the third person, as the price of the hotel is already pricey! But overall, I got sold on the no tipping policy! Pročitajte više

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Excellent!! Just perfect!! Would definitely come back again.

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Looking forward to getting back.

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Overall, disappointed .... I needed in-room Internet as was promised for my business, but it does not exist here .... The lagoon is pretty but too shallow to swim .. And everything is a la carte and they force you to use their taxis at twice or 3 times the local rate ... The restaurants are good ... The staff is nice .. And no tipping allowed..

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Everything about the facility was awsome. Rooms were fantastic, staff were very knowledgable, and the property was very beautiful. The only negative I could say is it is more like a waterpark than a true resort. The food in the Kilamanjaro was lacking.

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Spent 10 days in heaven thanks to the friendly staff who couldn't do enough for you. The food was great, the room was bigger than average and very comfortable, the lagoon is great to swim in, the gardens throughout were well maintained and gorgeous to look at on our daily walk around the resort. The only thing I would recommend is taking some insect […] repellant as the mosquitoes love to eat you when you are outside at night. Pročitajte više

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The bed's are hard. Staff was excellent. They were quick to respond to all requests. Would have like to spend an addiitonal day or two at the resort. Very relaxing and a good place to conduct some "offsite business" The Hebrew Hot Dogs at the Savanah Grill were my favorite meal in the Philippines over the 2 week trip. Ate them for dinner each night […] I was there. Happy hour 2 for 1 beers as well from 4:30-6:00 PM Pročitajte više

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the big lagoon pools, many to choose from, were great , for adults and children. well set up and maintained . a big site to run and organise which i suspect is a fair cost overhead to have to cover which is i suspect is a contributing factor in regard to my next comments. i felt a lot of the food provision was at the high end of charges in this region […] but low on quality 5* pricing ,3* quality. The Breakfast buffet , highly aclaimed in the in house brochure, was the meanest megre spread i have ever eperienced, the philipino festival and buffet was again megre and mean with some of the main food selections completly run out , within the 1st hour. there are other examples if the hotel wants more feed back. It`s a real shame because i really like the place and the facilities are really good especially for young familles and i dont mind paying the higher prices for food ect, but i expect higher quality, choice and satisfaction less sense of meaness. I would go again and i would recomend others to go and enjoy the facilities make up your own mind on the rest and if you feel simillar let them know maye they will turn this good hotel into a great hotel ! Pročitajte više

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We had a nice time at this hotel, however, I never experience a hot shower. Our family includes two adults and two children so my kids had warm water, but we never did. The water slides were not always open and there was a strong ammonium smell near fresh water pool near Kilamenjaro Cafe. The staff were always warm and welcoming and attentive to our […] needs. The visibility was great for diving and snorkeling so someone needs to clean all the debris which sat on the bottom of the water at the beach Pročitajte više

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It's very good place. Staffs are very kind and nice. But restaurant in the resort are expensive than ourside restaurant......

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Our stay was very satisfying. It was too short but I'm planning to come back and perhaps stay for 2 or 3 days.

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I was pleasantly surprised, experience exceeded expectations. After looking at other resorts, this one turned out to not only be the best value but also a great choice. I travel for a living and decided to stay on short notice at a beach resort. Many great recreational choices, outstanding friendly service, had the fire-dancing and Samba show for free […] right in front of our room. Went snorkling and diving, played pool, darts, table-tennis and had not near enough time in two days to take full advantage of all the activities. Even with the hotel booked at capacity and day-trippers visiting, the saltwater pools and freshwater pools are large enough to make the place not crowded. As the island is a coral island, do not expect a sandy beach but fine granular rocks. Water is clean and teeming with fish. We definitely will visit again as the location is very convenient, 15 minutes from the airport with plenty to do outside as well, should you choose to. Pročitajte više

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excellent staff.they were very friendly and accommodating. my daughter got ill when we stayed there but a duty nurse on site was very helpful and even contacted a specialist doctor to see her. room was clean and tidy but needs refurbishment. the beach was small and the lagoons were littered with cigarette butts. food was very sweet and greasy in the […] kilimanjaro cafe. burger was lovely at the savannah grill though. overall, lovely stay except for the food. Pročitajte više

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Very nice hotel, very well maintianed, very friendly staff and the food was good. More of a family oriented stay and not that close, due to traffic, to the city. Should have got a first floor room with direct access to the lagoon, that would have been very cool. would definately stay there again.

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My wife and I had a thoroughly enjoyable albeit brief visit to your hotel. We enjoyed a good evening meal at the Palermo restaurant followed by drinks and Karaoke at the bar near to the Savanah Grill. There was also a very good live entertainment at both venues. We would certainly consider revisiting with our grand son.

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Beautfiul hotel, Great location, nice lagoon, nice romantic view but a bit expensive for what service/compliment that you receive. I would stay here for one or two night but not the whole time. Not a good value for the money compare to other hotels around the same area.

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We booked for a lagoon view only to be checked in to a room with barely a glimpse of what doesn't even look like a lagoon. As a matter if fact, the view was primarily trees & what looked like the backside of shops. We felt so cheated :( We were then shown a "showroom" which they could not give us because of some "ceiling damage" so we were temporarily […] moved to a different room (what was the point of that?). By the 3rd day (of our supposed 4 day 3 night stay), they finally moved us to the room we originally booked & paid for only to prepare to check out the following day... Worst of all, the AC didn't even work for hours :(( The hotel is not deserving of a 4- or 5-star rating. While the front desk staff & the beach were nice, the experience of waiting for our accommodations to be corrected everyday & moving from one room to another for most of our stay was far from relaxing or enjoyable... Try that with 2 toddlers along for the ride. The hotel food is just ok. You're better off asking the locals to take you to outside restaurants & eateries to really appreciate Cebu's fine cuisine. Pročitajte više

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The staff were extremely attentive, friendly and helpful. The spa facilities and treatments were amazing. Fiji restaurant was suberb. All in All a beautifully kept resort.

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Fabulous resort for a family holiday -- it's massive in size and has got something for everyone. The gigantic man-made lagoon is something to behold, not to mention another 4 or 5 swimming pools plus an ocean beach. There's activities galore, if you want an active sort of holiday, you're not gonna get bored. Special mention has to be made re the service […] which is magnificent; the strictly no tipping rule means that you are not harassed by staff for tips. Great place to bring the entire family. Pročitajte više

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Went during spring break and the kids LOVED the pools & lagoons! Many options of where to swim, and the pool & lagoons are open 24 hours, you just need to be respectful of the fact that all rooms face the water, although we never had anything to complain about. They could use more chairs around the main pool & diving rock as you had to claim early and […] hold all day, not ideal. Top facilities and accommodations, although we were on the opposite side from the roosters, so double check that if you are a light sleeper. Not to far to Cebu City for shopping/movies/"regular mall" although getting a cab (about 250P) was not always guaranteed and you might be stuck with a resort car charging three times the price for only one way. If you want an all inclusive, this is not the place. If you are looking for options and want control over how much you spend after you get there, then this is. You can sign for everything to be charged to your room. After 6 full days our family of 4 had only $800 to the resort, including most meal and kayak rentals, all but 4 meals at the resort. Overall a very great place to go, let the kids play in the water & either join them, relax with a book, or head to the spa. I would definitely recommend it to others. Although we ended up seeing mostly families, there were also a few newlyweds there - although we never saw the couple we met on the plane...hope they had a great trip! Pročitajte više

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Nice hotel. Lots of activities. Not around anything. Beach was small but pleasant. Our room was different than what we had reserved, so there was a little false advertising. Expect to get the room right below what you reserve, but all the rooms are nice either way.

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I used most of the services of the hotel. The staff was all friendly and spoke English well.

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That's the way(see title) I felt as soon as we entered the resort. What a beautiful, general lay out/design.And, a little different as far as the concept of not worrying about tipping everytime some staff does something for a guest makes one feel more relaxed.The multiple activities one can partake in while in the resort is a big PLUS.And, not having […] regular road traffic within assures guests of cleaner air and less chances of being involved in a motor vehicle accident. Hope to return to this beautiful resort. Pročitajte više

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feel good and enjoy with my child

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We stayed here in January 2011 for 4 days with our 2 small children (4,6). The rooms were in good shape. They were older than I would expect, but were clean and comfortable. Honestly we didn't spend too much time admiring the inside of our room though. Staff was excellent. Food was good. We would not clasify most of the dining as "fine dining", but […] the food was very family friendly and generally good. Palermo was a step up and my wife and I had a very nice meal. We also experienced the Luao, which although was not Hawaii, had very good food and was a lot of fun. The pools were excellent. The main freshwater pool is really geared towards kids as its quite shallow and our kids had a great time. It was tough to pry them away! The kids also enjoyed some of the nightlife as our younger daughter was up on stage singing with the entertainers. It was great to see the staff was so willing to include our kids. Not much to do outside the resort. We did venture out one night for dinner to a Sutukil restaurant in the north part of the island near the Lapu Lapu Monument. Definately recommend utilizing the hotel transportation, especially if unfamiliar with the area. It was more expensive, but worth it. Problem was that it took 30-40 mins to get there. Plantation Bay is a bit isolated. In general a very good vaction experience. Pročitajte više

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outstanding ,can't complain,very professional people

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The resort was overall enjoyable. The facilities were very well laid out, eye apeal good. The room was very comfortable and clean, large bathrooms. The staff never failed to help or take care of an issue. Several things to do around the resort, only drawback was staffing schedules sometimes were not as posted. Since the resort did not have an ideal […] beach the lagoons around the property were very large and enjoyable, however sometimes saltwater pools were not cleaned well. Enjoyable dinner shows, seemed overpriced compared to other resorts in my travels. Transportation out and back into the resort sometimes difficult if wanting to go into town to shop, go to movie or eat out. Taxi drivers wanted extra over meter fare for going back at night. Pročitajte više

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We waited 1.5 hours just for check-in. Around the reception area is not air conditioned and we needed to wait in a very uncomfortable place. we have asked a situation several times but staff only says that it would take a few minutes or some staff even says that don't know how long it takes for check in...We didn't request early check-in or any special […] requests. It was in a regular check-in time and it took 1.5 hours in the end. During the stay, beach towel was frequently out of stock and we needed to wait for getting it...Dining was ok but price was expensive. There is no place for dining in walking distance from the hotel. Pročitajte više

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Beautiful pools (salt and fresh water) makes this resort a must

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Wow! plantation bay is my dream resort in cebu.... and at last with my husband.. and my husband really appreaciated the place... our room.. the ambiance of the resort.. the night... the beach.. the water.. everything in plantation even the staff.. very approachable...

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The hotel was great for us traveling w two boys ages 9 & 7, they were very happy with all the activities. Boat & bike rental, climbing wall, diving rock & wafer slides. The beach was a disappointment but having the sea water lagoon was a plus. Would suggest the suites over the regular room.

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The staff were great...always kind and prompt. The rooms (which I secured the best they had) were old and in need of maintainence....worms crawling accross the floor that we were informed could not be controlled and poorly decorated (if you can call one picture on the wall decoration. Furniture was old and in need of replacement. It appears that they […] spend all of their money on the grounds as they are beautiful, and not much on the rooms. In the US a room of this quality would rent for 10% of the price...... just WAY overpriced for what you get, and talking to the help...the money is not going to the labor....I guess the owners think that anything above a tin shack is of high rent value. Pročitajte više

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1st class hotel resort, definitely will go back here when i pass by cebu. Its kinda expensive but its all worth it, stay at least 3 days , 2 nights to enjoy all the amenities this resort offers. I have no cons over here because everything is great, friendly staff, great resort, big room, nice bed, I even sleep at the patio with no problem. and very […] nice view from our room. We buy food at the mall which is a mile away and eat at our room, if you going to do that dont forget plates, fork, cups and water you can buy it on the grocery store. Pročitajte više

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A nice get away for a short holiday. Staff were kind, friendly and courteous. A very 'child safe & friendly' environment. Not much to see around the resort, so bring reading material. Only minor complaint was to do with the Savannah Grill - orderd a dish I thought was a main dish (based on description/price and in comparison to the other eateries at […] the resort) but what I got was a small appetizer portion. Would happily recommend Plantation Bay to others. Pročitajte više

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The hotel was far better than I expected. The restaurants had delicious food and the Kiliminjaro restaurant had an excellent buffet breakfast every morning. There was plenty to do within the facilities such as biking, game rooms, gym, snorkeling, kayaking, jet skis, and other water sports. There are also plenty of saltwater pools to choose from, as […] well as freshwater. The hotel is also kid-friendly with daily kid activities and an on-site daycare facility. The staff is extremely friendly and very accommodating. This was my first visit to the hotel but my family has visited on numerous occassions and highly recommended it to me. I am looking forward to visiting again! Pročitajte više

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I can not say enough good things about this hotel. The service was awesome and all of the staff went out of their way to make us comfortable. I was only there two days but I felt home sick when I left.

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we stayed at a few similar resorts in Cebu before but not any more. The value for money at the P.Bay is fantastic. Large number of very nice pools including a salt water one which is the size of a small lake rather than just a pool. Private beach with all the usual water sport activities and a lot of other stuff to do too - my girlfriend loved the shooting […] range. Restaurants are all nice serving good food from burgers to seafood. Location wise it's not great but that's probably to be expected considering the size of the place, but we didn't really see a reason to leave the resort for weeks anyway. They have little buses going round otherwise you would end walking for ages. All in all, we couldn't really find anything wrong, even the staff was fantastic. Top marks from me... Pročitajte više

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We were very pleased with our stay at Plantation Bay Resort. The staff were very kind and helpful.

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Plantation Bay is beautiful resort with great service.We had a pool view room which was upgraded to a Lagoon view room ...the room was beautifully furnished with a four poster bed and amazing view of the lagoon area.The lagoons are man made ,regularly cleaned and filled with sea water and there are a choice of freshwater pools to swim in.The food at […] all the restaurants is amazing(do order a la carte as buffets are ok) especially the Italian and tapas restaurant Palermo ...best pasta i have ever tasted.The outdoor dining area near the Fiji restaurant is also very romantic... right on the beach ... with candlelight and the gentle sound of waves...lovely seafood. Pročitajte više

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We order 2 chocalate milk for kids at their main restaruant(only one 24 hours restaurant).It can't count chocalate milk, it is a very strong suger chocalate with water - disgusting. None of my kids can drink it,even me. But kids like their supegattes. This place has many good views and swiming pools. Kids like to play slices(so quick but suddenly stop […] at the end) at the pool. I feel its really cool not danger for over 3 years old kids. We had BBQ dinner at their onion beach($890 per person in philipine dollars). All you can eat dinner with very good singer(he sing American country musics). They have very good beef and puff, but not coming too late. Otherwise you have no chance to eat, they won't serve it more.If you come earlier before 7PM, it count valuable.Later I change to crimson resort, the room is more moden than plantation resort, but not much fun for kids.So I recommend to stay at Plantation resort if you bring kids.They have more interesting things can do at Aqu-sport center. The way from airport to Plantation resort, all you see is poor houses.You might feel unsafe if you leave resort. But we move to crimson resort and take free shuttle to SM mall, I see different view.SM is very huge and moden mall. I think mall is in city, so around the mall is moden. Around the resort is suburban area,you even can see some cows and goats aside the road. Pročitajte više

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Very nice resort staff are very helpful and friendly.. only some of the guest were very rude...

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Plantation Bay is the most amazing resort I have ever stayed at and I will definitely be going back! From the moment we arrived we were in Paradise! The staff was very friendly and helpful. They checked us in, showed us a layout of the property and made sure we were comfortable with everything! The property is amazing! There is so much to do, the food […] was amazing, the beaches and lagoons were spectacular...it was definitely a slice of Paradise. When staying at Plantation Bay spend the extra money, if possible, and stay in one of the Water's Edge rooms...you will not be disappointed and it is worth every penny! Pročitajte više

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