Holiday Inn Yuma - Yuma

I will stay there for all of my future travels to Yuma from now on.

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I've never been more impressed with a hotel in my life! How its rated 3 stars only is beyond me....5 star facility to the max. First off great location, close to the shopping center, gas stations, restaurants, movie theatre & easy access to I-8. When we got there I was impressed by the well kept grounds and was greeted w/great service @ the front desk. […] After calling early on my check in day I got in my room a bit early. Upon check in i got my 2 free small beers coupon (priority club) & breakfast coupon. Room: Very very clean, nice fridge, microwave, decent view, & super comfy bed. Restaurant: Had a snack at night & breakfast in the Am....IMPRESSED! They have a huge selection of nearly anything you could want, breakfast burrito was amazing! Other: The pool/spa is super nice & well maintained....mid day go get some hot FREE choc chip cookies & a shuttle 24/7 w/in a 3 mile radius to the hotel, which they are EXTREMELY prompt about pick ups. Overall never saw this much service from Holiday Inn, especially Yuma....but I take it back! Great staff, hotel, service, I'll def be back!!! Pročitajte više

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At check-in, drink glasses were filthy, sticky, and stuck to the tray. Then next day, "Do Not Disturb" sign was removed, we departed the room by 10:05am, but when returning just before 5:30pm we found the room had not been cleaned. When front desk was advised, they failed to act and failed to follow up. And, at check-out we were not even asked how our […] stay was. NOT IMPRESSED! Pročitajte više

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We read all other reviews before staying there this weekend. The hotel was about as nice as you can get for the price, and a VERY nice place for Yuma. It's within walking distance of the mall and all the resturants. Only complaint I would have is you do hear the interstate noise depending on what side of the hotel you stay on, but it wasn't bad at all... […] I would stay there again 100% Pročitajte više

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The guy at the desk during check in was a smart mouth. I asked to stay an extra night and he said I had already booked that night. I showed him my reservation print out and he said it was wrong and that I had the extra night. The room was never cleaned and I repeatedly told the front desk and the guy kept asking if the do not disturb sign was on the […] door. It was not. The beds were horribly uncomfortable. The door key had to be reprogrammed every single time I entered the room. Since the room was not cleaned I had to go to Walmart to buy water and toiletries. I reiterated to the desk guy on the second night that I was staying another night and he said I was booked for the night. My brother then went to the desk to have the key reprogrammed and the guy then told him that I was not booked for a third night and that I needed to come to the desk right then and pay if I wanted another night. Hello, I told three different people I wanted a third night and they had my credit card to charge. Bad customer service. I would also have liked in room movies. Pročitajte više

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We got in very late and left very early, the beds were really comfortable, upscale...... wish we could have spend a few extra hours in them. Looked like a pretty nice cafe, but we were on our way by 6AM....