Nova Platinum Hotel - Pattaya

IT WAS GOOD BUT I FELT THE SERVICE WAS A BIT LAG.

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I hate paying money to people who treat you as an inconvenience - this is how the reception staff at this Hotel behave. Shame really as it puts you in a bad mood. Executice Rooms are nice/clean but quite expensive. Plenty of Hot water and nice rain shower, Internet works well, nice bedding and towelling. Adequate Fitness room with towels and water. […] Other staff are pleasant in the Hotel except reception. I won't be back, morally wrong to treat your customers with such disdain. Pročitajte više

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Beautiful hotel and pool area and the staff the best and I travel a lot They will try to make your stay the best they can I was shocked . The pool area may have closed at a certain time but you could swim or relax outside anytime so unusual. Very very Impressed all my travel club member s will be notified . We will be back!!!

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i was very happy great rooms great pool and the thai people are all very friendly

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A very good location with very good swimming pool only the service is disappointing.

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NOT SATISFIED WITH HOTEL ROOM SERVICE, STAFF NEVER RESPONSE TOTALLY WORTHLESS TO STAY IN THIS HOTEL.

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Being my second time on Pattaya this is the hotel to stay if your looking for the full night life experience, being a mere 10 minute walk from Walking Street. The quality of the suites are excellent for the overall price and the staff are all well mannered and courteous. If I ever would happen to go back to Pattaya a third time then I know I'll stay […] here again. Pročitajte više

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Terrible service. Very rude housekeeping and check in staff and it is one of the worst hotels I've stayed In

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Good Hotel located at Prime location... Superior rooms were not good.. too small with strange kind of smell.. hence got ourselves upgraded to Executive rooms facing the pool... which are much better..

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This place was great! TK and Bat at the Bar were the best (even with the issue that popped up with a guest who was not very pleasent - the guest was in the wrong! big time). The Maids were great, and made sure everything was clean. When you needed something, they got it done ASAP. Also, I decided to stay and extra 2 days... They were able to find me […] a room and gave me a discount without even asking. I love these guys and will only stay here when I am in Pattaya! Pročitajte više

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Very Friendly and happy staff,BBQ on Saturdays is great,a must attend when staying there, Quality of food and beverage services very good and reasonably priced,staff in Pool Bar excellent - Barman named 'Oct' very good barman,Room price very cheap when booked through Expedia.

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its really bad service and all indian people there with bad smell and better to pay more to stay in other hotel

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The room was nice, although a little small. The breakfast was pretty average. The Internet in the room was I consistent. The location was pretty far from walking street and we enjoy walking a lot. At least a 20 min walk, so location was nothing to get excited about. The front desk staff was lazy at best and at one point when we need assistance they […] were so lazy they were just rude. Overall, I'll not be staying again. Pročitajte više

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Hotel is used by a russian and indian foreigners to film pornography movies with the pattaya prostitutes. Headboards will be rocking all night but you can't beat the price value of the rooms.

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Very central, close to Walking Street, right beside the Siam Bayshore Resort (tennis courts), Nice pool and water bar, fitness room. Hotel restaurant offers great tasting Thai and Italian food.

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This was my first time in the NOVA chain & the only reason I stayed was because my friends stayed there. I normally stay in soi diane I find there is always plenty of places to eat, bars, gogo's, etc. I think the plantinum it self is a very nice layout but abit isolated. However its only minutes from walking street which is ok at night but there is […] nothing much to do in the day? One last thing the only reason I put no I would'nt recommend N.P to others.... Isnt because of the hotel itsself nice pool, modern, etc, but its my personal preferance. Pročitajte više

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Stay in Executive rooms, It is ok. We stay in De Luxe first, VERY old and dirty. Cleaning not very good - specieally in bathroom. Poolbar/minebar - Thailand most expensive. 108 bath for 0,33 l Coca Cola (Fraser Resort Pattaya - 30 bath in bar). Reseption: Not very good service - cpuld not take towels to beach- had to pay 1000/bath in deposit every […] time. Loaction OK, but have a lot of trafic - little far to best restaurant and walking street, but not To far. 10-15 minuts walk Nice poolarea!! :-) Can go back, but will stay in executive rooms, and NOT bay ANYTHING from bar. Pročitajte više

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Superficially this is appears a very nice hotel, with modern lobby and nice landscaped pool. But the facilities are greatly in need of repair. Staff are friendly but management of hotel is failing. I booked a double and was given a twin on first night. Next night moved to a room with king bed, but very smelly bathroom. This was a problem with the drains […] that no amount of air freshioner by the maid staff, could fix. Maid staff also lacking, supplies not replenished after first day. My booking was a no cancellation condition. I suspect this hotel is a once only with customers not returning. I certainly will not be. This hotel is cheap but not worth it. Pročitajte više

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We stayed this hotel two times. The poolarea is great!!! but thats it. MiniBar/Poolbar: The prices in minibar and poolbar is CRAZY!! We paid 107 bath (incl VAT and service charge) for one Coca Cola, and when we stayed in Fraser Resort later same week, thay charge 30 bath - Nova is 350% more expensive. Rooms/Cleaning: Not good at all. |Specially in […] bathroom, it was not very clean. The standard rooms (first time stay) was very old, and doors to bathrooms almost fell of the walls. Not very clean. WiFi: What WiFi???? 80% of time, not working or VERY bad. Breakfast / 300 bath / OK Service overall: Had to almost fight to bring two towels to the beach. Had to pay 1000 bath in deposit!! What is that ??? Overall: Location not specially good, lot of trafic, far from beach. Service and cleaness not satisified for us. Cleaningpeople start their day 8 am by wvacuming the hallway, making sure everybody wakes up!! :-( Nice poolarea :-) - if you stay away from their OVERPRICED poolbar. Next time - we will not go back to Nova Platinum Pročitajte više

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It's located relatively close to the main walking street of Pattaya (about 10 minutes away by foot). which is good if you want to get away from all the madness surrounding the walking street. The hotel itself is very average. Not maintained relatively well. slow shower drain. no hot water in the morning sometimes, and hotel front door and door lock […] doesn't work properly unless you mess with it. also slow check out. a long wait for them to check rooms but they do not offer much inside that's worth taking. but it does have a nice pool with a water slide. the hot tub is huge but the water is slightly hotter than the regular pool. overall, its price is not worth what it offers. Pročitajte više

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Wash room smell like pee all over.... Never ever use this hotel even it is free.... worst hotel ever

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I enjoyed my stay at Nova Platinum. Very convenient to Walking Street, spacious rooms and a decent fitness area. Very clean all-around. Fantastic swimming pool area and the est swim-up bar. Had a mix-up with multiple bookings and the hotel was able to repair on-the-spot what the booking company could/would not.

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The complex itself has recently under gone considerable reconstruction on a brand new wing. Unfortunately I didn't stay in the new wing. The room general condition was quite poor, for example my shower didn't work properly, you could turn it on but not off. This was reported many times and at one point my shower was on for 14 hours. To resolve this […] the water supply was turned off to all appliences, so for a considerable time I didn't have any water at all. The staff in the hotel are very friendly and extremly helpful, the locality is ideal and perfectly situated. This is a very international hotel with many foriegn visitors who's manners and cultural behaviour was at times just plain rude. Based on the price though this hotel should still be considered, it's very competitivley priced and I do believe you get your monies worth. The shower issue was a one off incident and as long as the pricing stays the same I will not hesitate to stay there again. Pročitajte više

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This hotel appears to be near the corner of 2nd Street and Soi 6 on the Hotels.com map. However, it's nowhere near that location. It is actually much farther south, which is okay if you like Walking Street. It is actually only a short walk to Walking Street. Other than that, the hotel exceeded my expectations. Free wireless internet throughout. Clean […] rooms (although the bed and chair are not very comfortable). You can rent a scooter right across the street, and there is a taxi stand outside. The air conditioning rocks. Great service from friendly staff. Overall I would recommend for anyone willing to be a short walk from all the action rather than in the middle of it. Pročitajte više

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The worst hotel ever!!! Don’t stay their even if it’s free..it was raining while I stayed and my room was loaded with water And I asked them to change room or fix the it and they refused to do so. It was a nightmare all of my clothing, the sheets even the bed were loaded the water and I had to put towels all over the room. Hotels.com you should be a […] shame that you offer this hotel to your customers!!! Pročitajte više

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from outside it didn't appeal me at all, but the story was different when i went inside. the ambiance was calm and lovely . the rooms are neat and clean, though the bathrooms doors were not good,as anyone passing from the room can see it inside. overall a good experience .

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its agood hotel and have anice swimming pool

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not good for family

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This is my third stay in this hotel and at each visit I see the quality going down very rapidly. I know they have a new building also, but if you happen to be given the old building you are out of luck.

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I have stayed at this hotel several times as it is in a good location. They have expanded and it is now 3 buildings with a beautiful pool in the middle. However, the original building's rooms are starting to show their age and could be maintained a bit better. However, overall, it is still a nice hotel.

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It is a new place and the service is sub-standard at its best. This understandable after you have seen the guest in will hotel be a good indicator as to the level service. For the price paid i could have stayed in Dusit Thani up in North Pattaya. As for me this is just a one time stay in this place, never again.

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Great location only a short walk to Walking Street and the night life. Hotel is super modern and very clean! The pool is amazing with a small beach area. Entire pool is in beautiful blue tile, very clean and pretty! Salt water pool and very big and nice pool area. Great shopping not far from the hotel. Room service and restaurant are very good. The […] only complaint would be the service level at the pool bar. We were in the pool right at the last minute of happy hour and the bartender wouldn't give us the happy hour prices. The 2 bartenders were very wrapped up in their usic selection and didn't engage in conversation with any of the guests. They didn't ask anyone if they wanted drinks- people would have to go over to them, interrupt them and ask for a drink. It was not nearly the level of service I would expect for such a wonderful hotel. It's an easy fix so I hope they do some service training as that would easily make the hotel one of the best in Asia! Pročitajte više

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Its an ok hotel.

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This was our second stay at the Nova Platinum. The location near Walking Street is very convenient. However the experience this time was less pleasant as our room was in the midst of a group of party boys. Their noise went on all night as they kept running from room to room and talking in the hallways. We complained, others complained but to no avail. […] Nova should have placed us and others like us far away from groups. The shower like last time still quietly leaked. But the room was well sealed from the street noise below and we like that it's not in the tourist area (as much). Getting to Jomtien Beach is as easy as getting to Walking Street. We recommend Nova Platinum again but now with a caution. Check to see if your room is on a floor with a large group of people. If so, ask to be moved. Pročitajte više

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The Hotel staff was great, the food service was outstanding and the latte coffee was really good at the restaurant. Really my 10 days at the Hotel were outstanding. Security was really good too, the security staff was very friendly. I am returning soon and will be staying at the same Hotel again. I wish the hallways were cooled, because it is a little […] warm. I have nothing bad to report. Pročitajte više

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I stayed at the Nova Platinum once before in 2008. At that time my hotel stay was good. This second time, there is considerable construction going on at the hotel, and it is quite noisy there. The rooms are adequate, but my one complaint about my room was that the air-conditioner would not cool the room enough.

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Hotelli oli loistavalla paikalla lähellä walking streetiä. Muutenkin sangen ok hotelli. Oli executive room ja näkymä altaalle. Allastarjoilijat olivat todella ystävällisiä. Ainoa miinus oli huoneiden siisteys. Hiuksia lattioilla ja likaiset vuodevaatteet pilaavat kyllä fiiliksen.

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エグゼキュティブ・ルームに３泊しました。パタヤの目的は昼はラン島、夜はウォーキングストリートだったので、立地上は最適でした。部屋はまだ築浅だと思いますが、きれいで快適でした。スタンダード・ルームだとバルコニーがありませんが、エグゼキュティブだとバルコニーがありリゾート気分も味わえます。WIFIも無料でネット環境もよかったです。ひとつ残念だったのは、布団が湿っぽかったことです。

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Et helt OK hotel, har boet der flere gange, alt på hotellet fungerer upåklageligt, men der er en del transit gæster som med sen og tidlig ind og ud chek giver noget uro. Området mellem de 2 bygninger er super, med en meget fin swimming-pool som er egnet til børn. Personalet er hjælpsomme og yder god service. Beliggenheden er i den meget trafikerede […] ende af Pattaya, men er ikke noget problem. Pročitajte više

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Nice pool, good size room. Bad smell from the bathroom that disapeard after we turned on the water. Small bugs that came from the walls, couldnt get rid of them. Room needed painting, was burnmarks on the counter and dirt in the aircon. Expencive restaurant and poolbar, but plenty of good places to eat "right outside the door". Bathbus to jomtien and […] beachroad right outside the door. Good hotel right in the middle of everything, but quiet enough. Had a good vacation with the whole family, very nice pool area, with a slide, two pools and bobblebaths. Pročitajte više

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