Eurostars Hotel Saint John - Rim

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poor service, shabby hotel

Very close to the subway so you can get any where in Rome. Walking distiance to the Colosseum. The Hotel is on a back street and this is great because you don't here all the noise from the traffic. A little small rooms but easy 4 stars.

good breakfast, good location, but overall kind of grungy looking. especiallly the carpet and walls. the bed and bathroom seemed clean.

We had great positive experience. We will stay there again

The hotel was in overall OK. The staff was helpful and knowledgeable of the area we were close to the Colosseum, but my complain was no Air Condition !!!! at all. Even though the nights were cool not cold I had a bad time sleep with the open window and the noise outside my window and no A/C. During the day is was hot in the room. They said A/C had problem. […] They lied different staff member gave all types of excuses. My advise make sure your next Europe hotel has AC and its on!!!!!!!! Pročitajte više

After being quoted insane rates at other hotels, we read a few reviews and took a chance...it was well worth it. The rooms are tiny but the location, the staff, and the vibe was perfect for exploring Rome. Mirta, the front desk manager, was absolutely fantastic, even getting us a prime table at rooftop restaurant facing the Coliseum...on Holy Thursday! The […] room would get tiny after more than 3-4 days but for a short stint, the Saint Johns is perfect, walking distance from the Colisseum, the Forum, the Metro and a zillion great cafes, churches. LOVED it. Pročitajte više

As far as location, this hotel was great. right near the metro and within reasonable walking distance to major sites. Hotel staff was very nice and accommodating. However, they did not have air condition while we were there and opening the window helped but the hotel is on a noisy and very busy street. So we were up very early each morning with the […] traffic and the room was very hot. Before you book, make sure the air condition works here. Pročitajte više

Most front desk staff are terrific, but one was not very helpful. Room was generally warm. Could use an extra chair. Bathroom sink drained too slowly. Hotel promptly fixed it, but the problem reappeared in a day. Water in the cups not emptied daily and cups never washed during stay! We visited other cities, while still keeping the room. Upon returning […] found the cups rather unhygienic! Breakfast menu had limited vegetarian choice, but was satisfying. Close to buses, metro station and attractions. Would stay again. Pročitajte više

St John hotel is a very nice hotel.metro is about 300m far in a very quiet and safe area and also in a warlking distance from Colloseum and Roman Forum .staff is very polite and helpfull.Rooms are not so big but they are clean.i reccomend this hotel to all of you *only they have to make their internet connection faster

This was a great location. Less than a mile away from city center. Hotel was very clean, staff was very helpful. I will highly recommend it to anyone.

Nicely decorated. Close to Metro and close to old Rome. Front desk staff are very helpful. My only complaint is the bed is a little hard.

We really liked the location of this Hotel, we walked just about everywhere. the staff was very helpful and accommodating. One issue is that the walls are paper thin. We were kept up all night from a man snoring in the room next door. It was horrible. We had the breakfast buffet the first day we arrived, and it was offered at a discount for our stay, […] but we found a walk for about 8 minutes took us to better food and coffee than the hotel had, at better prices as well. We had booked this hotel for a family of four, but when we were checking in they questioned our booking, but did give us the room that we had booked online with hotel.com. Pročitajte više

About 20-25 min walk to the Coliseum...watch out for dog stuff on the sidewalks...one block from the subway. Hosts very helpful. Room clean, but small. No charge for WIFI. Bed pretty firm, but the bathroom was great, There are some local eateries around the Coliseum. Overall, I would recommend. I'd stay again!

The manager Osama was extremely helpful with our problems. We were there during the snow and had to leave earlier. He did everything he could to get our monies refunded. If it weren't for the snow, the location would have been fine. Food not too good. Price was very good for Europe.

Gr8 place to stay. The air conditioning could have been better

A nice 4 star hotel convenient to the train station and a short walk to the Coloseum and the Forum. Very good breakfast buffet. The only negative was that the room was uncomfortably warm because they said that air conditioning is outlawed in Rome after Oct. 15.

I think it has to be rated 4+ stars

Have been to this hotel for the second time in three months. Chose it again only for its location near a place I needed to attend frequently. Staff - helpful and kind, although it was an ordeal to reach the receptions by phone from the room. Rooms - Extremely small (and I have been to small hotel rooms before). You literally run the risk of falling […] or hitting some furnitur while trying to "walk" in the room. Door won't open and close smoothly. Internet connection: horrible, terrible, no words to describe. I an a business man who usually work from the hotel room. Getting a connection was a real nightmare and when one eventually gets it, it is so slow and of low signal. In a three days stay I had to call the reception 4 times to beg them to relaunch their routers. The problem was even worse in my first visit. Breakfast - poor!!! staff eager clear the tables and end their shift. All in all, bad experience for the price paid. Wouldn't recommend the hotel at all. Pročitajte više

room was small but very clean. nice modern design. AC did not cool the room, but we were able to open the window and sleeping temperature was good.

Great location - rooms were a little small (as expected), but the hotel suffered from one drawback - the room was hot all the time with no ability to control your temperature in the room.

Rooms were clean and good service nothing to write home about, somewhat away from main atttractions, quiet rooms...

The St. John Hotel was very nice. A clean, well decorated lobby. The staff was nice and helpful. Our room was a little small but it didn't matter to us much. Everything felt clean and comfortable and a little luxurious. The breakfast was great as well. A nice variety of cereal, pastries, eggs, fruit, and breads. The hotel is also a 10 mintue walk from […] the Colusseum and a 2 minute walk from the metro. I would recommend this hotel and I would stay there again. Pročitajte više

Nice hotel not too far from the Coliseum. The shower doors are flimsy, but otherwise the room is nice. Surrounding neighborhood is ok.

Better than we expected, although this hotel is not within the "cheap" range of hotels in Rome. Location was fantastic, literally 1 minute walk to the Metro station (Manzoni on the A Line). Very clean and elegant lobby and rooms. Bathroom was very fancy and spacious. The room is obviously small compared to US standards, but it was pretty decent size […] for EU standards. Service was great, front desk was very polite and spoke perfect english, plus they always had solutions and ideas for our needs (airport and city transport, supermarket, etc). Room service was fantastic and very personal; really 1st class service. Quiet street, a lot of public transportation and you can literally walk anywhere (Colosseum, Termini, etc) For sure I recommend it, worth the extra bucks. Pročitajte više

Close to a subway stop and the Colosseum. Not a lot of restaurants in close proximity. Surrounding neighbourhood was very quiet. Great looking courtyard if children need to let off some steam. Room was very comfortable and spacious.

excellent service, great locaiton. Just 10 minutes walk from the colosseum, Roman Forum, and the many bars and restaurants.

The internet does not work!!!!!!!!!!!! They lie to get you in the door and then when you nicely confront them about it they are very rude about it. Room was clean but very loud. Location is great but pretty much all hotels in Europe cities are located near a subway station which will get you anywhere fast. If you like friendly staff and internet this […] is NOT the place for you. Breakfast was a JOKE for 12 euros and front desk guy was a Jerk when I nicely confronted him about the false advertizing about free internet. O yes it is free since it does not work. VERY frustrating stay will never stay there again Pročitajte više

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I travel all the time and everywhere in Europe, and would recommend this great hotel to anyone. Five minutes from the Manzoni subway station, 10 minutes from the Colosseum, this hotel is clean, modern, sophisticated with a great breakfast buffet and free internet access. The personnel has been extremely helpful in all my requests, and spoke English […] very well. An outstanding value for the money. It will be my hotel when in Rome everytime in the future. Pročitajte više

the hotel staff was great, but our biggest issue with this hotel is that the walls are paper thin as we were able to hear EVERY noise in the room next to ours.Suffice it to say if u are a light sleeper this is not the hotel for u. Bed was hard as Italian marble.

Attentive service. Clean. Well located. Reasonable price. The cons: the air con didn't work and the room is too small.

My binoculars were stolen from my locked room. Room safe didn't lock.

this hotel far exceeded our expectations and that of our travel companions. it was clean, modern and surpisingly spacious. the front desk was helpful and spoke english.....better than i speak italian. bathrooms were clean and the beds were comfortable. the hotel is a short walk to the coliseum and shopping.

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Hotel walking distance from coloseum. Excellent location overall. Come out of hotel turn right walk to end of road look left and you see the coloseum at the very end of the main road. I'm a slow walker it took me 10 minutes. I picked up a open top bus tour for €12 at the coloseum got on and off as I wanted. Hotel staff were really nice and helpful also […] accomodating. I was in Rome for an Italian friends wedding they offered to look after my bags after I checked out until I finished at the wedding. Hotel is comfortable and clean. Room was bit on the small side so cramped with the big bed. My only complaint is the temperature control in room made no difference and it was way too hot in the room. Other than that a nice hotel Pročitajte više

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We had stayed at Eurostars in Munich and after reading reviews of this hotel we book a week here. We travelled by bus or metro and this hotel was perfect for those venues ,close to both .Neighborhood was Ok but lots of local food stores and restaurants so after a day of sightseeing we did not have to eat at the same place twice. The carpets in the halls […] were worn but room was fine ,bathrooms good size for Italy and everything worked great. Breakfast was great and juices and coffee were excellent ,the two servers always made sure there was plenty of everything all the wat to the end ,local dishes and pastry and american eggs and bacon. Would stay here again. Pročitajte više

Clean, modern hotel with friendly staff. Location is about 10-15 mins walk from Colosseum, in a run-down neighbourhood, but it is right next to a Metro stop, which is very handy.

This is by far one of the worst hotel I have stayed at. The receptionist when checking in was absolutely rude. The late receptionist hates his job and constantly being rude to guests. No Internet in the room you have no choice but to go to the lobby to check your Internet. They always make an excuse why something is not working. They need to hire staff […] that wants to work in hospitality services. I travel a lot and I wholeheartedly and absolutely DO NOT suggest this hotel Pročitajte više

The hotel is in great condition, great value for the money. Rooms clean and comfortable. Unfortunately this night shift staff was very rude, no helpful and unfriendly. Location is 2 block from subway station very useful. No parking available , unless you are lucky with street parking. Nearby garage charges 25-30 euros a day. of course you will know […] where it is , if the reception staff wants to help you... good luck. Pročitajte više

This is a very unprepossing building with small rooms and bathrooms. Apparently modernised it will be to your taste if you like padded walls, and functional rather than stylish decor, and no easy chair. It has little life around it (shops or restaurants) but it is near the metro station and therefore convenient to move elsewhere. It is essentially a […] three rather than four star hotel, likely to suit mainly short stay tourists. Pročitajte više

We stayed 4 nights in this hotel as we got a good deal on hotels.com. The room was very clean, and modern, and we didn't think it was very small (like other reviewers). Pros: - Clean, decent sized rooms - Convenient location - Cheap as compared to other hotels Cons: - Lousy breakfast (juices were watered down, etc) - Very very slow internet, even […] after paying for it - Bathroom was clean, but not well designed. Taking a shower wets the whole bathroom, including toilet - Drainage not working well, water didn't flow fast enough. Overall, if you are getting a good deal, its definitely worth it, otherwise won't recommend it. Was comfortable overall for the price we paid. Pročitajte više

Really liked this hotel. Clean, comfortable and modern. My AC didn't work or I couldnt turn it on but such is life in Rome. Wasn't too hot at night so I didn't mind. Beautiful hotel though with medium-sized rooms.

We booked this hotel last minute for 1 night and received an upgraded room that was quite lovely. I would highly recommend this hotel as the location is great, it is quiet, modern and a good value.

This was an ideal hotel for a short stay; about 10 mins walk from the Colisseum. It was well equipped, comfortable, good breakfast included and we could park the car outside for 4 euros a day.

Great location, five minute walk to the tube station and only two stops away from the main train station (Termini). Great rooms, friendly and helpful staff - Would staff there again when next visiting Rome.

The rooms were conviently located. Small but clean. The foot wash basin was within 6 inches of front of shower had to step in between the two. No luggage help , no parking available.

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Nice hotel, good room, good location, sadly some reception staff were rude. The website claimed "garage parking nearby" but the receptionist denied any parking facilities, stating "try finding a space on the street" . cheers