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An intimate hotel with just 39 rooms, the Gem Hotel - Midtown West is a 5-minute walk from the Javits Convention Center. The hotel is nestled on a relatively quiet street west of Midtown in a neighborhood sometimes referred to as Hell's Kitchen. Once one of the city's roughest neighborhoods, today's revitalized Hell's Kitchen bears little resemblance to its past or the images conjured by its fiery name. This newly hip neighborhood--also known as Clinton--is now home to renovated brick warehouses and lofts that house theaters, bars, and a diverse selection of restaurants. If you're visiting on a weekend, join the bargain-hunters seeking unique merchandise at the Hell's Kitchen Outdoor Flea Market, 3 blocks north.
While the less-trafficked Midtown West location will give you a buffer from the throngs of sightseers swarming central Midtown, the heart of New York City action is less than a 20-minute walk away in Times Square. Surrounding Times Square is the Theatre District, where you can catch Tony Award–winning shows in iconic Broadway theaters. The heart of Manhattan's visual-arts scene can be found just south of the hotel in Chelsea, home to hundreds of galleries showcasing established and up-and-coming artists.
Traveling farther afield? Penn Station, a 10-minute walk from the hotel, provides direct access to the city's extensive subway system. At Madison Square Garden, adjacent to the station, you can catch a Knicks or Rangers game, a championship boxing showdown, or a big-name concert.
When you're ready to bed down for the night, you'll return to a quiet, cleanly designed guestroom. You can plan your next day via complimentary wireless Internet access, available throughout the Gem. Your guestroom also features an LCD TV with Showtime and pay movies. The coffeemaker comes with premium Wolfgang Puck blends, and bottled water is complimentary. The bathroom has some perks you'd find at more-expensive hotels: monogrammed bathrobes and Gilchrist & Soames luxury amenities. Connect your iPod to the docking station, and drift off to your favorite tunes. And you can rest assured: This New York hotel is smoke-free.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The GEM Hotel is a smoke-free property.
Guests must be at least 21 years old to check in at this property.
**Te su pogodnosti možda dostupne samo za neke sobe ili jedinice. Za neke pogodnosti možda će se obračunati dodatne naknade.
The hotel does not have its own restaurant, but there are several dining options within the surrounding Midtown West area.
Nearby restaurants:
Morimoto Restaurant
Cara Mia Italian
Daisy May's Café
Earth NYC
Copacabana Nightclub
Pacha Nightclub
The Gem Hotel - Midtown West does not have a fitness center, but you're just a half-mile from the High Line, a new elevated park with smooth-surface running and walking paths, exhilarating views, public art, and wild urban greenery.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"The Gem may be a Gem"
It was a nice stay. Only complaints are the size of the double bed rooms and the internet was very off/on. Other than that it was an excellent stay.
"Great spot, close to a lot."
Really enjoyed the Hotel. Rooms were a little tight as with any NYC hotel, but the location can't be beat. It wasn't too expensive, and was worth the money for what we got out of it. Comfortable beds, clean bathroom, modern decor. The desk clerk was extremely nice, considering the people that were in front of us checking in were kind of dickish. Several […] restaurants within walking distance, only a few blocks from the Garden, Penn Station, etc... Would stay here again. Pročitajte više
"This place is a Gem!"
We had a wonderful time at this hotel during our trip to NYC. We were attending a conference at the Javits Center which was only a short walk away! Easy access to Penn Station train at 34th st. The bed and sheets were so comfortable and soft!! Very clean room and bathroom. the staff was always welcome to give directions or subway recommendations. They […] post the weather and events on a fun board as you leave the hotel everyday. Taxi break station at the dunkin donuts and fuel station right behind the hotel, very easy to grab a cab. taxi from lga was very reasonable....on 9th and 10th st there are plenty of restaurants to choose from on the way to the subway. We were even in a room right as you got off the elevator, and we never heard any noise! Please stay here... great place! We'll be back there for sure. Pročitajte više
"New York International Auto Show"
My fiancé and I stayed here during a visit to NYC for the 2012 NYIASA. The hotel was very helpful and allowed us to drop off our bags early in the morning, attend the show all day and still check in late that evening. The staff was very helpful and courteous. The rooms are a little on the small side But I'm fairly sure that is due to the building being […] older. The rooms, while small, are very well furnished and decorated. There is no room service on site but a local diner delivers 24hr a day. ***** experience. 5 out of 5 Pročitajte više
the staff was helpful and courteous. very clean rooms. the bed was comfortable. it was a very pleasant overnight stay. i would certainly stay there again and recommend it to friends.
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"Room was way too small"
We stayed in a king room and it was very neat and clean but extremely small...There was no closet for our luggage, my fiance and I were literally bumoing into each other everytime we moved...it was ridiculously small...I felt closterphobic. On the flip side, the staff was very friendly and we were only about 15mins walking distance from Time Square. […] I would not stay there again. Pročitajte više
When I got there I was in the middle of a rough trip having been to multiple locations prior to New York. The only thing that teed me off was that the clicker for the television did not work. It took a lot of visits to the room and a few hours to rectify and it was irritating. But the staff did do it's best to rectify it and the rest of my stay was […] conveient and fine. Comfortable bed.... and I will stay there again. Pročitajte više
"The GEM Hotel? More like a motel."
The front desk person was rude, but that's nothing new if you've read the other reviews. The room was filthy, I found bubblegum or something of the sort inside the sheets... Disgusting "hotel".
"Small space but very friendly and helpful staff"
I chose this because it was practically next to my office and I did not want to walk far in the cold. The room was very tiny but clean. Only problem I had was that the heat unit was so loud that I could not sleep. It was late at night when I complained and they did not have a service person available. They did offer to move me to another room, but I […] did not want to move - so they brought me extra blankets. It was very comfortable, convenient and friendly. Fine for my brief stay. If i have to spend more time in my room, I would want something roomier though. Pročitajte više
"LOVED IT!!!!"
This hotel IS a gem!!
"Gem"
The hotel was decent, not a spacious as it claims to be. Our room was right next to the elevator which when being used can be heard in the room. It was okay but for the price, leaves much to be desired. Oh, and the wi-fi service is bad.
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"Take some classes on managment and customer servic"
Rude staff, different employees are telling different things to customers. no sort of office or confrence room. rummaging thru hallways for hours on end at early am hours. opening door for roomservice instead of nocking. i will not be coming back
"Gem"
Good for one night visits
"Just what I needed, when I needed it"
I needed a last minute affordable room, close to the studio I had a very early-starting all day meeting at the next day. I read the reviews and sure enough, GEM was close by, clean, cute and most importantly quiet. Granted it was a Tues night. The neighborhood is so-so, but I knew the area and sight-seeing/entertaining wasn't part of the plan anyway. […] The bed wasn't as comfy as other places I've stayed in but again, clean and quiet and nicely decorated for a one night stay more than made up for it. Pročitajte više
"Nice experience"
Good location...close to Javits Center. Very comfortable room and helpful staff.
"GEM Hotel - very near Javits Center"
Staff was very friendly. TV remote control did not work but I never got around to asking them to replace it because I was too buzy.
The hotel invested in new remotes for all of our room just last year. Some TV's need to be refreshed periodically in order to work perfectly. We are one of the closest hotels to the Javits Center. Our staff enjoy the time they are able to spend with our guests to provide the most personalble service available.
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotel"Totally dissatisfied"
The hotel was in an ok location. The room was a bit small, but it didn't bother me other than the fact that it was in the BASEMENT!!! We were told that it was the only room in the whole hotel that only had one bed.It was the only room down there in the hotel staff quarters. There were racks with hangers on them by the door. The staff were going in and […] out of the door to the steps, which were located right next to our door, all night. The worst part of our stay was when we realized our shower did not work. Me and my boyfriend both tried for 10 minutes to get the shower to turn on, and when we called the front desk we were told that they don't know how to work the showers because they don't use them. I do not reccomend anyone stay at this hotel!! Pročitajte više
We have a single room in our lower level. It is not a basement. The room has a full window that opens to the courtyard, not below ground. We are currently reorganizing the space next to the room and some items may have been left out in the open, however, no where it would affect any guests. The shower does work in this and all of our rooms and all of our staff are fully versed on the operations of all items in every room.
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotel"The Gem Hotel-it looks like what you get"
Small, reasonably priced, great service, location perfect if you are staying around the midtown area. Wish bathroom was cleaner, but other than that, great place!
We are diligently working to make sure that all areas of our guest rooms and public areas at at their best at all times. Our location and value make us a great choice in New York City. Being centrally located to all attractions and public transportation make us perfect for business and leisure.
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotel"good hotel"
good hotel with reasonable prices for the area. short walks to macy's and Times Square
The central location of our hotel puts us just steps away from many of New York City's best attractions. Our hotel is a tremendous value for it's location.
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"Good value for New York"
Three of us stayed in a room with two doubles. The room was small with not too much manuvering room, but we only needed a place to sleep for two nights. Hypo allergenic bedding was graciously provided. Very clean. Only a few blocks from Penn Station, easy walk. A bit more of a hike to the Times Square area, about a 30 minute walk. A good value for […] New York where hotels can be VERY expensive. Pročitajte više
Our proximity to Penn Station make traveling from the major airport to the hotel inexpensive and easy. In addition, being located close to most major New York City attractions make us a great value.
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotel"Pleaseant little Gem in NYC"
Having found this place on the web, you never know what you'll get. But it was like a little diamond in the rough - convenient to Penn Station which helped us, clean, very friendly staff. Room was a bit small/cozy but for a night of sleeping, it was wonderful! thank you!
Thank you for your positive feedback of your stay. Our staff strives to make sure every guest has the best experience of NYC they can. We look forward to seeing you again soon.
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotelOvaj gost nije ostavio komentar.
"TOO SMALL"
We had a King size bed with 18" on each side of the bed and 1 foot of space at the end then a small desk. This was the smallest room I have ever stayed in. BUT it was very clean, the front desk personel were VERY helpful.
Thanks for providing us your feedback. While our rooms may feel small, rest assured that they are average for comperable rooms in New York City. I'm glad our staff was able to be helpful to you during your stay. We hope you will think of us again if you return to New York. Thanks
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotel"College trip to new York"
We could not have had a better experience with our hotel. The hotel held our bags all day before and after our stay and bent over backwards to help us out. The hotel was close to the train and subway and the staff had amazing food suggestions. A GREAT PLACE TO STAY, 5 STARS!
Dear College Bound Guest, Thanks for choosing us for your trip to New York. We value your feedback. Our staff works hard to make great suggestions for our guests. We hope to see you again if you choose to return to New York. Thanks again
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotel"Never Again"
Hands down it was the worst experience I've ever had staying at a hotel in NYC. The staff was very friendly and nice, but the place itself is terrible. Oh, where should I even begin? The super-small rooms, the non-functional TVs that have only sports channels, no room service, no mini-bar, and - NO INTERNET. I was staying there for a week and there […] WAS NO INTERNET - not wireless and not wired. Terrible. Avoid at all cost. The rooms aren't cheap either. Pročitajte više
"As you would expect"
You get what you pay for in NYC. My King Size bed was the ENTIRE size of the room. There was literally less than 2 feet surrounding on any side of the bed.
"Clean and courteous but location isn't great"
The hotel is the diamond in the rough in the neighborhood it is in. Situated near the entrance to the Lincoln Tunnel there is a lot of traffic noise and you have to cross a ton of traffic to get to the hotel coming and going into midtown. I wouldn't recommend this if you are a tourist. However, if traveling for business like me and most likely taking […] cabs it is easy to access. I tried to find their preferred parking but couldn't and there isn't much parking nearby - something to keep in mind. But on the up side the staff was great, the hotel was pretty quiet and it was very clean. Pročitajte više
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"nasty hotel nasty stay"
hi All, This hotel is decrepit. It smells, the beds are very uncomfortable, the bathroom is falling apart and there are bugs. Please avoid at all costs... Not worth even a cheap fare.
"NYC is clearly very expensive"
I booked 3 nights online through hotels.com. The room was very small - I estimate approximately 200 square feet. It was attractively furnished, had a flat screen TV, and free wireless internet was included. The bathroom was updated, clean and plenty of towels were provided daily. There is no restaurant or food of any kind on the premises. The hotel […] is not located in a great neighborhood but Times Square is only a 20 minute walk away and it's easy to flag a taxi if you want one. The hotel staff was very friendly. In short I consider this to be little more than a comfortable, albeit expensive, crash pad but would stay there again if I could not find similar accomodations for less money. I travel a lot and the rate I paid felt very expensive for what I got. I understand this is more a statement about the cost of accomodations in NYC than it is a reflection on the relative value of this hotel. Considering midtown hotels are probably 2-3 times the price for a basic room, this might be the best one can hope for when visiting the Big Apple. Pročitajte više
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"Great"
Hotel room was great. Clean. Space and balcony. Very pleased with our stay
"a hidden gem?"
I needed to stay in the neighborhood, and this was the second hotel I've been in within half a mile. I felt safe, the room was clean, and the staff was nice. Negatives were having to go all the way to the basement for ice. My view was not inspiring and my air conditioning was challenged by the really hot conditions. But it probably does great in normal […] summer. There really wasn't any good gathering place to hang out. Was it worth the price? I'm not sure. Pročitajte više
"Good value"
It's a no-frills hotel (including the staff), great value for how clean and quiet the rooms are. The location is just so-so - there's really not much around the hotel at all, got a little scared walking by myself to the hotel at night. Cabs were easy to get. There's a corner gas stations where all the cabbies hang out. No restaurant, no store, no […] wine. Vending machine and ice downstairs. The front desk lady was incompetent. I booked via hotels.com, got confirmation number. Called hotel and they said that they have my reservation but didn't have any available rooms. I'd have to call back hotels.com and cancel my reservation. After back and forth on phone with Hotels.com and the GEM hotel for a solid hour, FINALLY she admitted that there was one room left with double beds. But since I booked a king sized bed, that's why she told me they had no more rooms. ???? UGH. Why didn't she just tell me that in the first place? Pročitajte više
"Excellent Value"
Great facility, ok location but price & quality of facility make up for the walk.
"Nice Hotel but in not so nice area"
The Hotel is fine but the location (area) is not. I ended up not doing some things because walking outside the hotel was not very safe. Also not too convienent and if you can't get a taxi and have to walk to where your going hide your valuables.
"GEM Hotel on 36th and 9th in NYC"
Cozy and clean. Thin walls though. We could hear neighboring hotel room tenants. Friendly staff and just a few blocks from train station and Times Square.
Thank you for taking the time to tell us about your recent stay! We hope to have you join us again on your trip to NYC!
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotelOvaj gost nije ostavio komentar.
"Hotel GEM - Not what I asked for"
Did a girls' trip to NYC with 4 friends. The hotel was easy located right off the Lincoln Tunnel. I reserved 2 double beds but when I got to the hotel, I was given a room with a king size bed. Thank goodness 1 girl wasn't able to stay because I don't know how we would of all fit in the king size bed. The front desk people were nice, but I was definitely […] disappointed that I didn't get what I booked. Pročitajte više
Thank you for taking a moment to tell us about your recent stay! I ma verys sorry we werent able to make it more enjoyable for you!
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotelOvaj gost nije ostavio komentar.
"A great find!"
Great hotel at a great price. Rooms are small but clean, Looks like it may have recently been renovated. Free internet. Nice cafe just around the corner, and a gas station were all the cabs stop is very handy! Only downside is that the neighborhood is a bit "iffy" - I walked the four blocks from Penn Station, but might take a cab next time.
Thank You for choosing The GEM Hotel Midtown West for your stay. We also Thank You for taking time to tell us about your experience with us!
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotel"gem hotel"
small rooms but clean. could hear some noises from other rooms. overall good for the price
Thank You for choosing The GEM Hotel Midtown West for your stay. We also Thank You for taking time to tell us about your experience with us!
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotelHotel staff was exceptionally nice and accomadating.
Thank you for choosing The GEM Hotel Midtown West for your stay! We also Thank You for sharing your experience with us.
1 odgovor hotela The GEM Hotel - Midtown West, an Ascend Collection hotelRecenzije i ocjene sadržane na ovim stranicama subjektivna su mišljenja korisnika i dobavljača. One ne predstavljaju i ne odražavaju stajalište tvrtke Hotels.com. Hotels.com i strane uključene u pružanje sadržaja recenzija neće se smatrati odgovornima ni za kakvu štetu nastalu upotrebom tih recenzija.
