Shores of Panama by Oaseas Resorts - Panama City Beach

First off, our reservations were CHANGED and DOWNGRADED without a phone call to us, separating our family into two different rooms on two different floors. Then, once in our rooms, it was quite difficult to even call the front desk... This was just the beginning of a very difficult week for my family. Oaseas and The Shores of Panama will NOT be receiving […] further business from my or my family... Pročitajte više

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Beautiful view, nice Pool, fabulous 3 room unit, but the front desk was hard to get in touch with and not helpful.

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Great hotel, great pool, loved that pineapple willy's was right there and could get a drink and lunch. Room was clean but we didn't get into our room till 7. They said they was still cleaning. The beach is packed full of people because of two big hotel are right beside each other. Other then that it is very nice my daughter loved the pool so much.

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We were blown away by our room and view. The pool was phenomenal and proximity to other great spots was (i.e. Pineapple Willy's, Spinnaker's, Club La Vela,etc.) ideal. Now for the downside: most of the property staff were friendly, but wait times at the bars/restaurants were long, our room had an electronic thermostat that we had to hack in order to […] get the temperature below 79 degrees, and we ended up paying close to $175 in cleaning fees. It's listed at the bottom of your reservation in much smaller writing, and is in addition to your reservation price/advertised rate. It was kind of shady, but not entirely "bait and switch". If price is not a motivating factor, this place is great. If it is, this place isn't the great deal it appears to be. Pročitajte više

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We paid through hotels.com and then was charged an additional $115 for cleaning fees at the check in. The condo was not very comfortable at all, hard bed, sand in the sheets, no coffee, hot tub out of service. Took 1 1/2 hours to check in due to dealing with problems with additional fees they wanted to charge.

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Loved our room, the view was beautiful. The condo was clean, and nice. The only complaint was the room didn't have towels..it took room service two days to get our towels to us..and customer service was rude. This was our first vacation, we didn't know we had to inspect the room immediately upon arrival. Overall all we would definitely stay at Shores […] of Panama again. Pročitajte više

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I have stayed here many times before and had a pleasant experience every time, but this stay was terrible! Check in time was supposed to be 4 pm-we were finally able to check in at 8:30 pm!! We finally got towels delivered to our room the NEXT evening at 7 p.m. The condo was very poorly decorated with old, stained, dirty furniture. So disappointed with […] this stay I will never stay there again. Pročitajte više

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No cell phone service in room. Check in an out at another location is a hassle. Room smelled like smoke and two phone calls were made but no one ever came to fix it. Did not have enough towels in the room. Extra wash cloths were asked for but never brought. Workers by pool area were rude.

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Check in was supposed to be at 4p. The room wasn't "ready" until after 5. We got in and there were no toiletries or towels. Then I call and tell them there weren't any and it took 3 days before they finally showed up with some, but by then we had went to Walmart and bought our own things. The beds weren't made up and there were no extra sheets or blankets […] in the room. I will never book another stay there ever! Pročitajte više

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Overall, our stay was pretty pleasant. The most inconvenient part was checking in. Pulling up at the hotel, walking up to the front desk to check in, and then being told that I have to get back in my car and drive to a completely different location to check in than the actual hotel just doesn't make sense to me and it really does nothing but grate at […] my nerves after I've been driving for 7 hours. We also weren't able to check in on time and had to wait an additional hour before we could get the key cards to our room. I tried to be understanding because it was Spring Break and all, but the hotel should have been a little more prepared for that as well. Once we were finally able to get into our room and settled, everything was fine. The room was nice, and everything that we needed was included. My kids had an awesome time sitting on the balcony and watching the boats and everything go by. It was also nice being so close to everything; most shops and restaurants were within walking distance. In the future, I will consider staying at the Shores of Panama again. I was not completely sold on it, but I will not count it out as a possible place to stay. Pročitajte više

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Excellant Spring Break Stay with college friends and family! Nice room, great view, very comfortable and convenient accomodations

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Though the manager was extremely rude and before the check in charged us an extra 545 dollars because it was "in the fine print", we got all that money back because when we finally got to our room it was trashed!! Then we had to wait 5 hours for them to get there And clean it. Checking out the manager also tried to cause more problems and not give the […] money back but we argued enough and got it. I will not book though these people again though. Pročitajte više

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I arrived at 5pm to find that I had to travel about 2 miles to get to the office park where you check in for the condo. Then they charged me an additional $118 for the stay even though my reservations said "paid in full". I get to the room, the carpet is stained multiple spots, the light fixture on the fan is missing the globe, the lampshades are terrible, […] the bed cover was worn, old, and had terrible pillows, the drawers in the kitchen didn't work well. I called the maintenance number. They said they would have someone clean the carpet, nobody showed up. Nothing was ever done or corrected. I needed internet access. The reservation said that wi-fi was complimentary. OK, so I assumed this would be actually in the room. When I called to find out why there was no wi-fi, they said that the unit did not have it, and I would have to go to the "business center" for access or I could go to walmart and buy a connection cord. Ultimately this was a very bad condo unit, terrible service recovery, and I learned my lesson to not adventure out from what I already know or come to expect with other major brand hotels. Pročitajte više

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Terrible visit! First off, you have to go to an entirely separate building miles away from the actual resort to check-in which is a big inconvenience. Then when you check-in there are hidden fees for cleaning that you have to pay before getting a key. No room service, no housekeeping until the day you check out. Very poor service. Would never stay  […] again. Pročitajte više

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The room and the view were amazing. Had some problems with the heater that couldn't be fixed. Beautiful furniture. Great kitchen except the dishwasher was not bolted in. Some minor issues with room. But over all good stay with great pool and beautiful outdoor space.

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I wouldn't go back in december it wasn't vacacion season not a lot of people. Love the pool the hot tub and the indoor pool. The cleaness of the room was disappointing. Too far from night life and good restaurants.

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Geez I don't even know where to start with this place - it was SO awful and ridiculous!! If it weren't for the view and the fact that I was a half mile walk from the start line for Ironman Florida, I would have refused to stayed there! DO you want me to start with having to drive a half hour across town to pick up my key? Or being hit with an additional […] $200 charges for "resort fee" and "cleaning fee" once I drove across town away from the beach for a half hour to pick up my keys? Then there were the rooms - definitely privately owned condos - not a hotel. When I did arrive at the hotel, I was informed there are 2 different management companies there - one through hotels.com which requires an additional resort and cleaning fee and the other was on site - and was much better managed. The room floors were covered with dirt and the toilets had mold. I complained and they did clean the floors and looked like they may have tried to vacuum the carpet. With the cleanliness issue aside, then there was the furniture. The furniture in the condo looked like someone had gone to a flea market, bought the cheapest furniture possible, spray painted it white, and then threw it into the rooms. The mattresses were all really old and sloped downward substantially. The linens were sad at best, but were better than the furniture. I would only stay here as a last resort IF AND ONLY IF YOU ARE DOING IRONMAN FLORIDA. There is no other imaginable reason to stay here!!! It is awful!!!!! Pročitajte više

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The hotel grounds are beautiful but the comfort of your stay depends completely on the room you are assigned. Ours was horrible. We stay there about 3 times per year and usually the rooms are pretty nice but over my last couple of stays I have noticed a decline in quality.

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Spent two hours on the phone trying to change my reservation. The staff that is in the car port as you pull in is completely unhelpful and unfriendly. On a positive note, it's nice to have the snack bar by the pool and the pool area is beautiful and perfect for young kids. My family also enjoyed the hot tub.

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The hotel service was terrible. When we arrived at the Hotel, there were a bunch of hotel staff at the lobby but no one helped us. We even have to ask where the elevator since it was not conveniently located in the lobby. We never received a phone call to ask if we were okay with the relocation. Booking was for 3 bedroom but we got only a two bedroom […] with a bunk bed instead of a three bedroom. Hotel staff were not helpful at all. Wouldn't recommend this stay to anyone. Don't waste your time. And to top it all, prices looked good online, but they added $170.00 for cleaning and miscellaneous fees. Pročitajte više

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While the location was good and the pool area well maintained we experienced a number of problems starting with check in . We could not check in at the property. We had to go to a Winn Dixie plaza 7 miles away. Then we were hit with an undisclosed mandatory cleaning fee of over $100. and learned they would not clean until after we left. So no new towels […] , sheets etc. This turned out to be a privately owned condo unit instead of the motel we expected. The unit was old, old dirty carpet. Only one set of sheets, two pillow cases (5 pillows), one roll of toilet paper , no blanket. Couldn't see the TV from the bed. No on site management to call and get help. My suggestion is go elsewhere. Pročitajte više

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First of all, it was a condo, not a hotel. You had to check in and drive 7 miles to the condo. We did get hit with $160.00 cleaning charge that was hidden in their fine print. Therefore, only one set of towels for the weekend, no daily cleaning of room. Pool and location to beach was great.

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We had a wonderful time. We were down for bike week and we never made it to the pool but it looked great.

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my family really enjoyed our trip to Shores of Panama Oaseas. The pool was incredible and clean. The staff was very friendly and the beach BEAUTIFUL!!!!! Our room was very clean and the hotel was within walking distance to restruants, shopping, and fun. I will be back here again.

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If you go in October.....It was great!! I saw some reviews from the summer time and there were issues as I read. There are issues at any place on this beach in the summer...been there at that time!!! But there were no issues when we were there Fall Break. No parking, elevator or service issues at all. The pool......pools were fantastic. Access to the […] beach great! Loved where it was along the beach. If we can get there again in October.....I will be staying there!!! Pročitajte više

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The hotel was nice but, didn't like when we arrived are room was gone had to get a different one ! And pool closes at 10 pm kinda a let down room was nice bed not comfortable old, maybe we would come back when rates are cheaper.

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Received NO maintenance at all and no clean towels. Had to wash our towel daily. We went in October and pool was freezing not heated but they do have an indoor heated pool. Was nice enough I guess but will not be staying there again.

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great resort, highly recommend, be prepared to pay cleaning fee though, not a big deal

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The management has recently changed and the employees are uncertain of any new policies. The front desk staff was not able to provide any help or hospitality. The security staff was very good and the guys maintaing the pool deck were professional and efficient. Hotels.com booked our stay through OASES which is no longer the management company, but rather […] an off site office. Pročitajte više

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Rooms have GREAT view of both the ocean and the pool area. Everything was super clean and resort keeps beach immaculate! So much to do around the resort. Can't wait to stay here again!! :)

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Elevators were slow coming at times not even coming at all.bed was to soft but other than that it was a pleasant stay.oh yeah some idiot was pudding in the hall outside of elevators .

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This is condo complex and you actually check in at offsite location 6 miles away. Make sure you read the fine print when booking, the rate is great but then they tack on $170 in cleaning and misc fee's!

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Was very disappointed. Room was not clean at all. Will never stay there again. Did not even stay in the room. Stayed somewhere else, was that bad.

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Experience was good except for the dreadful offsight checkin!

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The Oaseas management company if awful. This resort has two management companies, Oaseas and Resort Collection. Pay more for the onsite property management, Resort Collection. Oaseas is offsite 3 miles down the road and does not answer their phone or return messages. Do not stay here on a busy weekend because the garage parking will be dreadful if […] you have an SUV. Tip: the rooms are floors 1-23 and garage levels are 1-12. Stay on the lower levels to avoid frequent uses of the elevators. I counted 6 elevators but all are a 5-10 minute wait during busy weekends. Walmart is across the street. Pineapple Willy's is next door for lunch or dinner on the beach. The pool and beach are gorgeous. Pročitajte više

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It is just OK to stay, but I won't recommend., for the same price you have much better options.

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we had a great time at this resort. Our room was clean and very nice and had no problems with anything, except for the elevators (they were very slow) for the amount of rooms in the hotel. But other than than that we had a great time. I am ready to come back.

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the dont give you linens or extra towels or tp. You have to buy it all your self. They also charged us $108 for cleaning. They never tell you about it until you b*tch about why your card was charged. Also for the $108 extra dollars at check in i would have expected our room to be spotless and it was far from that.

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Jennifer was so very helpful. We had a wonderful stay and highly recommend this hotel. We are going back!

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Had to get new key cards twice. Had another guest walk in on us. No wifi or cleaning service, but besides that everything else was great.

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Well besides the fact that this hotel was pricy for "one" night they also charged me a $70 cleaning fee plus $30 of I don't know what right before receiving my keys. I was very upset at the fact that they didn't tell me this before, mind u I got to the hotel at 8:30am but wasn't able to go up to my room until 4:00pm check in time, so if the front desk […] lady would have told me about this extra charge ahead of time I most probably wouldn't have gone through with it! The staff were not friendly at all, I think the guess were more friendly! The check out time is 10:00am, however, at 9:50 housekeeping lady was already reminding me that the check out was at 10:00 by opening the door and almost seeing me naked, they don't even have the courtesy of knocking. BE AWARE OF THE FEES! Pročitajte više

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Absolutely amazing views! Very comfortable. Close to Pineapple Willy's and Wal-mart! Perfection!

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Unfriendly checkin staff, Charged with 140dollars as cleaning fee on arrival I didnt notice this on hotels.com. Bath Rooms were dirty. Front main door was broken . Never to this place again.

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Panama city is really nice. The hotel has great pools but they need to work more on the cleanliness.

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had a great time the view from are room was fantastic

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