Marco Polo Plaza Cebu - Cebu

Very satisfied with the excellent service from all levels of staff. The quality of care and attitude they have towards the elderly, my mother during our stay. Clean room, good laundry service, wellness service, good food and service in all restaurants and in dining. Having stayed there for 16 days in all made it my home away from home in Cebu. I will […] definitely go back there. Pročitajte više

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My wife and me stayed 2 days. The room was ok. No sound of other people and elevators. Especially the two matresses of Dewfoam were pretty good and new. The restroom was small but worked fine. Food was really great but too expensive. A breakfast for two persons was more than a lunch in a good restaurant somewhere else. So finally we will stay next time […] to another hotel what is better located near to Robinson and SM. Pročitajte više

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I enjoyed the stay, the Hotel met my expectations in every aspect. Checked in very early, as expected Room was not ready. They offered an upgrade for a slight additional cost (higher floor and immediate availability) that gave me 21st floor, I asked for mountain view, got it, also enjoyed the other side, but construction work is going on 24/7 on adjacent […] Condo's, I was happy to be on the other side. Staff was very helpful and as expected, friendly (not just the commercial smile while nodding the head) I would definitely stay there again! Pročitajte više

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Very professional staff. I have been travelling all over Asia and Philippines and can say that this is what a 5 star hotel should be like. i wold be happy to recomend this hotel to anyone.

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Beautiful hotel, friendly staff, outstanding view of the city great rates. Everything was within a short ride by taxi. Wish we would have planned a longer stay. Cant say enough about the friendly staff.

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This is the second time I've stayed here in 6 months and again, a wonderful experience.

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Very comfortable hotel but F & B outlets very expensive. I was unable to use some outlets because of dress requirements (no shorts).

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definitely would be going back everytime I am in cebu!

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Was grateful for upgrade to continental lounge, which definitely had a major positive impact on my stay. I do not always get this on arrival, so nice surprise. Everyone seems to know my name when greeting me, even the management. That is not something you can experience in many hotels. The breakfast was first class, and ll the services provided in the […] lounge were of the highest quality. My only downside, was the inflated prices in the business center for printing and scanning. This would have been one tenth of the cot if I had used a cyber cafe. I suppose you pay for the convenience. Pročitajte više

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It was a great stay. Lovely staff and amazing food! No complaints!

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Very nice hotel. Kind and helpful staff. Excellent buffet restaurant and sky lounge. Hotel location requires taxi to visit all Cebu sights.

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THIS IS ONE OF THE BEST HOTELS I HAVE STAYED AT IN CEBU. VERY ELEGANT AND A WONDERFUL EXPERIENCE.

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My family love the experience. Finally we've made it to Marco Polo. The pool was nice but the condominium construction blocks some of the city view but you cant hardly feel any noise. The hotel is very clean. Shuttle service which is free is a plus. Highly recommended for family outing.

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Nice hotel. Must try when in Cebu. Take a swim, work out, use the free coaster & go to Ayala & splurge.

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Personnel very helpful and attentive. Rooms a little dated. Bathtubs had cracks and watermarks. Good buffet, reasonable price.

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This hotel is overpriced for what you get. I've now stayed at Waterfront, Radisson Blu, and Marco Polo in their executive suites. Marco Polo was disappointing as they try to overcharge you on everything. Want an early checkin? It'll cost you 1000 pesos, want a late checkout? Same thing. Want to order food from outside the resort? They charged us 500 […] pesos for not eating their food and having something else delivered to our room. Food was also subpar in their upstairs lounge. we had 8 people daily there for breakfast and they could only bring out one plate at a time for the food. If you want the best hotel in cebu, go to Radisson blu. They don't overcharge, have an awesome staff, and great food. I learned the hard way. Pročitajte više

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This was our second stay at the Marco Polo Plaza Hotel in Cebu city, Philippines. It was every bit as great as our first stay.

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The construction of "the Marco Polo residences", 2 sky-rise tower 90 meters away from the Hotel, are a true annoyance and disturbance. Banging and construction noise all day long and most of the night, for the next 4 years, trucks delivering concrete and material all day, and the former beautiful amazing view of the Hotel is disappearing, stuck behind […] those building in front the the once charming seaview. The pool si now much colder, because starting to be in the shade of the new towers. No sun....Less and less people use it. Having diner or Lunch by the pool is now a nightmare for the ears, as swimming into it. It was once an exquisite place for a romantic diner. What is happening to this Once amazing Hotel is sad. Greed, greed, greed..... Pročitajte više

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great experience! everything was incredible and staff were really helpful! rooms were fantastic too! there was a free shuttle to the big shopping centres which was also really good! unable to find a fault in them! definitely will stay there again!

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Our original plan was a 5 day stay at Marco Polo. When the word of the super typhoon spread, what better place to be than where we are. We extended our stay for 2 more days for several reasons... Marco Polo's excellent customer service, excellent restaurants in the hotel and its a beautiful views of he mountains and/or city views. The convenience of […] the hotel location can be solved easily by a taxi cab. Yes there is construction next door but you don't hear it. Pročitajte više

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An excellent experience with superb service. We'll stay again on our next visit to Cebu.

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Nice clean hotel, friendly helpful staff. One of the best affordable hotels in the Cebu City area, 4 star quality. Major drawback is ongoing construction of condo tower structure, which is right next to swimming pool. Not able to have relaxing time at pool due to construction noise. Make sure your room is not near the condo tower, since they are working […] 24-hr shifts at construction. You will hear the noise if your room is too close. Pročitajte više

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Marco Polo Hotel is a wonderful, relaxing place to stay in Cebu City. The hotel management & staff are all very hospitable, friendly and always ready to assist with a smile. We had such a pleasant experience at Marco Polo!! We rented a car with a driver and spent a whole day sightseeing. Also, we hosted a small party poolside and the F&B Manager ~~ […] Ms. Doctor was so accommodating and helped us make our gathering a success. Marco Polo is the place to go for a restful and stress free stay in Cebu! Pročitajte više

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My wife and I were denied the breakfast buffet at check in that was supposedly included in our package even though I knew it should be included as in past bookings; we had to pay separately - a large expense and inconvenience. Will not stay at MP in the future. Also, nowhere did it mention in Hotels.com or the MP website that MP is under construction […] and that the gardens no longer exist. They are replaced with an eye sore MP construction of a residence tower, expected to continue through 2015. Pročitajte više

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Reasonable hotel in the process of some renovation (the bathrooms are dated and fixtures old) Construction works ongoing at the side of the hotel. Its a good 1/2 hour drive to central and the ferry ports and traffic is bad so give your self plenty of time and the local taxi drivers will ask for a bit more than the meter because of the distance and unlikly […] hood of a return fare. Buffet dinner and breakfast were excellent but rather expensive. We would stay again but try to get a better deal on food. We got a free hotel car to the airport when I complained about the bath plug not working so bonus points for customer service. Pročitajte više

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Hotel was clean and the staff pleasant - they went out of their way to know my name and make me feel welcome, always offered assistance. Disappointed with the roof top restaurant "Blu" - the food quality was below standard and not fresh and there is no way the shashimi on the seafood plate should have been served, it was clearly off. The main Brasserie […] downstairs was extremely good for breakfast with a wide range of choices and the staff pleasant. I had an issue with the toilet in the room as it was too low for big beefy westerners like me and i really dislike getting into a bath to take a shower (common in Asian hotels) however i am being picky, the room was great! Pročitajte više

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Lovely stay. love the pool. Classic hotel and the price is not overrated.

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I travel all over Asia and I can honestly say this hotel is one of the best I stayed in a long time. Excellent hotel that has the best service in all departments. Everyone was very pleasant and helpful. From the arrival to my departure and everything in between.

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1st class establishment by far. Any time i travel, I will look for Marco Polo and if there is one in the area I will definitely choose them. Marco Polo exceeded all of my expectations, and made for a very memorable vacation in Cebu.

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Very welcoming staff at the Marco Polo,..yes I know that most hotels in Philippines are friendly but this Hotel takes politeness to another level.The quality and choice of breakfast is amazing and if there's something differant you want to eat you just ask and they will make it for you. Excelent pool too.

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Its a close call between Marco polo and Marriott. For me, the Marco Polo clinches the deal because of the excellent view from its elevated position which also contributes to a lovely cooling breeze throughout the day, especially by the poolside. Every single personnel working there has manners that would impress a king. I've been to this hotel many […] times, also the Marriott,..but there is no way I would start messing about looking to better this Hotel,..just book this and go enjoy ! Pročitajte više

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GREAT SECURITY,GOOD SERVICE,STAFF WELL TRAINED POSITION CAN BE VIEWED AS A POSITIVE AS AWAY FROM HUSTLE AND BUSTLE OR A NEGATIVE AS AWAY FROM CITY CENTRE AS CEBUS CHAOTIC CLOGGED TRAFFIC IS GETTING WORSE IF POSSIBLE

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perfect

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Excellent hotel and great service. Loved every single night of my stay at this hotel. Will definitely recommend family or business travellers to this hotel.

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My wife and I have 2 girls aged 7 and 8. We chose Marco Polo because it gave the impression online that it was a child friendly place and we were right! We stayed for a week and thoroughly enjoyed every minute of our stay. The staff are second to none with regard to efficiency, willingness to assist and above all treated us all like friends...not just […] guests. In particular the pool staff and the Cafe staff are fabulous. Our kids were known to the staff on a first name basis in a couple of days and would go out of their way to make their stay a memorable one. We loved our room, the pool facilities and felt that we were very fortunte to have chosen this hotel to begin our 3 week holiday. We moved to another hotel after a week to avoid the constant need to use taxis but we will definately return to Marco Polo on our next visit. Pročitajte više

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So far i have no complain. We got what we paid for.

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Marco Polo hotel is comfortable, great service, well trained personnel. courteous and very accomodating.

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But had annoying habit of keep calling the room to ask if you need anything..I'm on vacation, leave me alone.

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The quality of the rooms and exceptional staff service made a recent stay at the Marco Polo Hotel extremely enjoyable, satisfying, relaxing and great value for money.

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The best hotel in cebu as far as I'm concerned, All the staff went out of their way to make us feel comfortable and welcomed, I will go back again and recommend to all who are looking for a great relaxing time in a great and clean hotel, thnx again to all at Marco Polo.

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The staff in all areas of the Hotel were very pleasant and helpful. A good number of them even took the time to memorize my name! There could have been some couches in the Lobby and some tables since I am a disabled veteran and difficulty standing for long periods. The view was great. I would reccommend at least the 21st Floor on either end room for […] a great view facing the Sea. Pročitajte više

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Everytime I travel on business to Cebu City, I always stay at the Marco Polo Plaza Cebu City. Beautifully located at the Lahug district surrounded by lush greens and ideally located on a hill overlooking downtown Cebu City, Mandaue, Mactan Bay and the historic Lapu-Lapu Island. The hotel offers any traveller a nice peaceful experience way from the […] busy city center complete with all amenities... and I say ALL (spa, gym, pool, rooftop bar, restaurant). Though if you're expecting any convenience store nearby, this is not the place to look. Exploring Cebu City is just a 10 minute taxi ride from the hotel. Overall, I will always stay here whenever I am in Cebu. Pročitajte više

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Excellent Service, and friendly staff The Breakfast bar was amazing! Easy to get a taxi to anywhere you need to go

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Very good hotel, I was impressed. Very good restaurant and a very safe atmosphere. There were armed guards at the entrance to the property, checking everyone that entered. Armed guards are common in Cebu City, with almost every retail business employing them. I enjoyed my stay at Marco Polo and would recommend it to anyone. very nice fitness room and […] good staff throughout the hotel. Pročitajte više

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bonne impression, bon service et personnel très agréable. dommage qu'il y ai 2 gratte ciel en construction à moins de 200m, ce qui gâche tout....le bruit, la vue, la piscine, et bientôt, la circulation.

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세부 시내에서 많이 떨어져 있을까봐 걱정했는데 그렇지 않습니다. 호텔 수영장또한 좋았구요 전체적인 시설도 만족합니다. 다른분들도 저랑 같은 생각이라 믿고 싶어요 또한 호텔 아침또한 만족합니다.

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