4,6
od 5
Izvanredan
(17 recenzije)
(Prosjek gradske četvrti
3,6)
Hotels.com ocjena gostiju
Hotels.com ocjena gostiju
TripAdvisor – ocjene putnika
This was our second time at Thalassa within the past year, this time for my wife's Birthday. Overall this hotel is very romantic, quiet and has everything... you need. We particularly enjoyed the sea view, very comfortable bed, great breakfast and the outdoor pool which had perfect temperature. One thing however this time around that lacked was the quality of service. We found some of the staff to be extremely friendly and professional, while others seemed to be doing the bare minimum and were not very approachable or friendly. Upon checking in we had a very friendly and helpful baggage clerk, but the staff member who was signing us into the computer seemed like he was interrogating us rather than being warm and welcoming. He then showed us our rooms without showing hardly any emotion. Then I called the spa and kindly asked for some basic information and at the end of the conversation they hung up without a bye or anything. We realize people are people and may have bad days, therefore we still recommend this Hotel and will mostly likely go back at some point. But for such a hotel I would expect that management would ensure more consistent service quality. Recenziju je napisao Hotels.com gost ruj 11, 2012