The Lancaster - London

Pleasant well run little hotel

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I again got a very nice hotel in an excellent location at a bargain price. The staff is courteous and professional and welcoming. The hotel is very clean and fresh and cheery. It is part of the independent hotel group Grange Hotels, which is apparently a very well run company, judging from the different Grange Hotels I have stayed at, all of which offered […] very good service and rooms. This is not a luxury hotel. But if you want a high end 3 star at a more than fair price, I haven't found anything better in London. Pročitajte više

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Exactly as advertised. Great hotel.

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In a good location for walking around London. Room was small but sufficient for 1 person, and not soundproofed or insulated whatsoever. Thankfully the thick curtains blocked most of the cold from the large window. Traffic could be clearly heard at all times, as well as a woman screaming on her phone through the night. Shared toilet room was well maintained […] and not an issue. I would probably go back if I had a deal/discount but wouldn't plan on spending very much time at the hotel. Pročitajte više

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Great location -- close to Russel Square tube stop. The hotel staff was friendly; the hotel clean. The shared bathroom was right down the hall from our room which was quite convenient. Didn't hear noise from other tenants. On site restaurant and room service which I did not take advantage of, but it is there if needed. Overall had a very comfortable […] and enjoyable stay. Would definitely recommend this hotel and would stay there again. Pročitajte više

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Excellent, polite, helpful staff. Quiet, clean, friendly. Great location and seemed safe in that area. Close to museum, metro and restaurants.

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The hotel had a good service. Room was clean and basic. Location is nice but about 8min walk from nearest underground station. One thing you need to note when booking a room is that most of the rooms have a shared toilet. I only noticed it after booking so I had to upgrade.

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I stayed in the hotel for 9 days. I was pleasantly surprised by the quality of the hotel given some negative comments posted about this hotel. The service is superb and the room is sufficiently large and clean. There is a shower inside the room. I knew I had to share the toilet with other guests but there are plenty of them. I never bumped into another […] quest when trying to use the toilet. The location is excellent as it is near everything including the British Museum and on the Piccadilly line that has a direct link to the airport and only costs 5 pounds to travel to and from. The hotel has a wi-fi but we did not it was free until a few days later. So make sure you ask the front desk clerk about the free wi-fi. Also, the front desk clerks appear not to know the neighborhood very much (they may not live nearby). There are a lot of great places to eat and drink. Ask people on the street. Pročitajte više

Autentične Expedia recenzije gostiju

If you are traveling on a budget, as I was, this hotel near Russell Park is just fine. Clean. Bathroom is down the hall, but shower and sink in the room. Towels not luxe, but fine and changed daily. Tiny room, but I needed it only to sleep and get ready for the next day of seeing the city. Breakfast is a little steep for Americans unused to paying $17 […] (11 pounds) so I skipped it; there's a great coffee/pastry/hot breakfast place in Russell Park. There's also a tea kettle and teas and milk in a cabinet in the room. Tons of hot water. Near the tube, too, though Holborn is a better stop. Pročitajte više

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No toilet in what was supposed to be an en suite room No bar in the hotel despite being advertised

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Autentične Hotels.com recenzije gostiju

If you are looking for a few days in London business or just to sight see in London this hotel is a reasonable price near the British museum and near the tube and not far from Euston station the Hotel staff were extremely pleasant it was clean nice. Good hotel will most likely use again.

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The Lancaster has a great location, but I've never stayed in a room that uncomfortable in my life. The temperature was unbearably hot, even with the windows open -- even hotter than the street which made me wonder if a heater was on somewhere? The rooms facing the street invite a lot of road noise. But perhaps more discouraging was the hotel when I […] asked for assistance. They had little interest in trying to cool the room down that evening. It was too late to switch hotels. When I spoke with a manager the next morning, they did nothing and seemed disinterested in finding a solution. Bloomsbury has some great hotels in the area. I recommend you find one other than the Lancaster. Pročitajte više

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The hotel is not air conditioned and fans are not a standard provision. The staff did provide one at my request, but it was small and the weather was so hot that it didn't make much difference. The room was extremely small and not adequately set up for a business traveller. The hotel should provide a place of comfort and rest during a trip, but I tried […] to find other places to "camp out" for long periods so that I wouldn't have to be in the hotel room. Overall, the staff was fairly friendly, but really the only redeeming features for me were the location (close to the British Museum) and free wireless internet. Pročitajte više

Autentične Expedia recenzije gostiju

It was as good as we expected (we knew there was no toilet in the room, so that didn't shock us, and we never once had to queue for it with strangers). For the price, really 60% less than anywhere else during the olympics, it was great. excellent location, next to the British Museum and Russell Sq park which is lovely for breakfast in the caff before […] heading out for the day. Staff had already helpfully set up an extra bed. Easy for the tube, which got us everywhere we needed to go in central London very well, and was easy for Heathrow too, being the Piccadilly Line, and in a very quiet street for a central location. A few suggestions: if you are going to have a shower opening straight into the bedroom, some frosted rather than clear glass might make some guests feel more comfortable about showering in front of room mates. And there was a wardrobe but not really any drawers to store clothes in. Didn't eat there, and assume the prices are designed to discourage you from doing so and just get breakfast in nicer places nearby, which is the best thing to do anyway. Staff very helpful - kindly offering us a complimentary late checkout when we got back very late without our asking for it, almost anticipating we'd sleep in with our jetlag. Pročitajte više

Autentične Expedia recenzije gostiju

VERY ENJOYABLE ,STAFF WERE GREAT ,NOT TO SURE ABOUT OUTSIDE TOILET .

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Couldn't fault it really, everything was just great.

Autentične Hotels.com recenzije gostiju

Good location, close to tube station, bus stops. Resturants nearby are very good. Continental breakfast at hotel is spendy. Hotel desk personnel are very helpful and friendly. Room was quiet, unfortunately the bed was hard.

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Autentične Hotels.com recenzije gostiju

The location of the hotel was ideal, close to everything we wanted to do.The room was clean, sunny and bigger than I had expected. The outside toilet was a drag but it was close to the room, so not all that inconvenient. It was a great deal for the price.

Autentične Expedia recenzije gostiju

Great, quiet location, and an absolutely giant room (300 sq ft). The bed was not that comfortable and breakfast is insanely expensive, but it's walking distance from Covent Garden/Leicester Square and around the corner from the British Museum. For the location, the price can't be beat.

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Autentične Hotels.com recenzije gostiju

Very nice location and quit street. We had a very good time here, spacious rooms and most things within walking distance. Two things we were less happy about the hotel has no elevator so we had to carry our luggage all the way up. And the toilet (not shower) was outside our room which wasn't mentioned when we made the reservation.

Autentične Expedia recenzije gostiju

Excellent smallish hotel, close to, within walking distance, the British Musuem and the Westend [Theatreland]. Happy to reccommend!

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Grossly overpriced,needs totally repainted,no wifi and no en suite toilet.

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there is a sink and shower in each room, but not toilet! Why? There is no lift either. For the price that is OK, but they should make it clearer in the info. Other than that everyone was very helpful and the rooms good.

Autentične Hotels.com recenzije gostiju

This hotel put me right where I wanted to be, close to the British Museum. It is a neat and ships-shape place with shower and sink in the room and a toilet down the hall. The staff was excellent and surrounding restaurants were fish and chippy.

Autentične Hotels.com recenzije gostiju

The Worst Hotel Ever!!!

Autentične Hotels.com recenzije gostiju

I booked at the Lancaster because of its location (3 min. walk from where I was working for three days). It's also, literally, down the street from the British museum and within easy walking distance of Bloomsbury/Soho/Covent Garden bars, restaurants, and shopping. However, I wasn't there to shop or party - so I might be less critical of this hotel […] if I were. The staff was friendly and efficient (though somewhat uninterested/clueless in my query about streets where I could find good food). The room was perfectly clean and quiet, though there are no toilets in the rooms, just sink and shower. What really irked me was that there was no wireless access (not even the kind you pay for). That's basically a deal-breaker for me. I was told that I might be able to get a connection in the tiny lobby (using the neighboring hotel's wireless) for nearly $15/day. I skipped breakfast, as it was over $20. There's plenty of places nearby to eat. Pročitajte više

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I can't remember the last time I stayed in the hotel which had a shower and sink in the bedroom but no toilet. Just bizarre!

Autentične Expedia recenzije gostiju

The company booked the hotel via the web,excellent response and confirmation process. However, up on arriving at the hotel the room booked was not the one I stayed in.Due to an IT error the booking of the room (Queen sized bed) ended being a single bed, not good. However, when taken to task an up grade on the next visit was offered. I am not sure this […] will be available either and look forward to testing this out. Pročitajte više

Autentične Hotels.com recenzije gostiju

Ni in-room wifi, toilets in the halls. Seedy

Autentične Hotels.com recenzije gostiju

The location of this hotel is very convenient, close to tube stops Holborn and Russell Square. Walking distance from Leicester Square and Picadilly Circus. However, the hotel has shared bathrooms, no wi-fi and charges for internet use in the lobby.

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Quiet and clean but we were on the third floor and there are no lifts in the building. Room nice and clean with en suite shower but no en suite loo. All floors seem to have six loos (3 male & 3 female) at the back of the building for communal use by the rooms (12) on that floor. All very clean though. Breakfast a little expensive but we went out to […] nearby cafe which was very good and a third of the price. Pročitajte više

Autentične Hotels.com recenzije gostiju

I loved my stay at the Lancaster! Very clean, the staff was extremely friendly and helpful, and the neighborhood is nice and convenient. Cannot recommend enough.

Autentične Expedia recenzije gostiju

Not a great hotel, ok for the price. None of our party had a room with a toilet. Each room also had a shower stuck in the corner of the bedroom? Very strange showering in front of friends in the morning!

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Autentične Hotels.com recenzije gostiju

Basic hotel but good location.

Autentične Hotels.com recenzije gostiju

The hotel was located in city center and was very clean. This is outstanding. The lack of a elevator and shared toilets were a inconvience. Especially when you are on the 3rd floor. I would stay there again but insist on first floor room.

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I don't mind hostels at all but on this stay I'd not planned on being in a hostel. The positives: the bed was comfortable, the front desk attendants tried, I was given a room with a bathroom in it, which was a nice surprise. The negatives: this hotel involves shared baths, the bed blankets are those very pilly sort of fleece ones (I find them to be […] disgusting. I prefer a clean sheet next to my body. The sheets were clean, but the blanket was not wrapped in a sheet), no fridge in room, despite the implication in the listing, the furniture in the room should have been thrown away or refurbished with new pads and stuffing years ago. Just expect a 2-star hotel and you'll probably find this acceptable. Personally, I'd stay in a good, clean hostel before I'd stay here again. Pročitajte više

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Autentične Hotels.com recenzije gostiju

The unadvertised( as far as I can see) lack of ensuite facilities - namely a lavatory was unexpected and unwelcome!

Autentične Hotels.com recenzije gostiju

if you are happy with communal toilets this hotel is fine. there was nothing in the hotel description that mentioned this and i would not have stayed here if i had known. apart from that hotel ok

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